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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,289 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,289 reviews

March 08, 2017

Very satisfied customers since 1986 Our salesman was Art Miranda. He was the best car salesman we have ever had. He made car buying a very pleasant experience. He patiently answered a More

by Love4Him
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Guerrero, Arthur Miranda
Mar 09, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks Love4Him! We're happy to hear that Art and Julio were so helpful and accommodating, and that they made sure you were well informed throughout your car buying experience. It's wonderful to know that your service experiences have been just as pleasant, and that Alex continues to keep your vehicles in great shape. We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

March 07, 2017

Excellent Rashad Whitlow was excellent. good customer services. I was not thinking about buying a car that day. But with his attention, time to explain me deta More

by Rickyob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rashad Whitlow
Mar 09, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks Rickyob! We're happy to hear that you had a pleasant experience with Rashad, and that he made sure you were so well accommodated. It's wonderful to know that all of your needs and expectations were met, and we hope you're enjoying your new car! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

March 07, 2017

Great Deal Got a great deal on my second new Mercedes from Waltres Auto Sales. Special Thank you to Mike Marotta for being patient and making me feel comfortab More

by tpugh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ari Abdolhosseini, Mike Marotta
Mar 07, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, tpugh! It's wonderful to hear that you had a great experience with Mike, and that he made sure all of your needs and expectations were met. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

March 06, 2017

Decent salesman, great experience Matt helped me with my car purchase in July 2016. He is very polite, considerate and knowledgeable with Mercedes cars. My whole purchasing experience More

by Shirley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Nouri
Mar 07, 2017 -

Walter's Mercedes-Benz of Riverside responded

It's great to hear from you, Shirley! We're happy to hear that Matt was so helpful and accommodating, and helped make sure that you had a pleasant car buying experience. It's wonderful to know that you got a great deal, and that all of your needs and expectations were met. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

March 03, 2017

Great Service Brandon was very helpful! He noticed my windshield was cracked and after I told him I was going through my insurance, he offered to see if the insura More

by Ellen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Mar 07, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback, Ellen. Although your insurance company was not able to cover the repair of your windshield, it's wonderful to know that Brandon was helpful and attentive, and tried to make sure all of your needs and expectations were met. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

March 02, 2017

Fantastic experience Bob Murray has always been fantastic, we have bought at least 10 cars from him! We love Walters they are a great dealership and we will continue to b More

by Nikki
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bob Murray
Mar 07, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback, Nikki! We're so pleased to hear that you have had such great experiences with Bob, and that he continues to extend such excellent customer care to you. It's wonderful to know that your needs and expectations have been met each time, and we appreciate your business! We hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

March 01, 2017

New car purchase. I met Matt Nouri one year ago to look at a used Suv for my wife. we decided to put it on the back burner. Matt was great took his time answered all my More

by Brian G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Nouri
Mar 02, 2017 -

Walter's Mercedes-Benz of Riverside responded

It's great to hear from you, Brian! We're so glad that Matt has been so helpful and accommodating to you, and has made sure that all of your questions and concerns are addressed each time you've worked with him. It's wonderful to know that you were able to work out a deal on a car you were interested in, and that he made it such a quick and convenient process for you! We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings and updates before your next visit. Regards, Ray Burke - General Manager

March 01, 2017

Great service David Alcantar was there for me. He delivered on his promises. He went out of his way to provide a completely satisfying deal. He represented the deal More

by kpicjb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks kpicjb! We're happy to hear that David was so helpful and accommodating, and made sure all of your needs and expectations were met. We're glad you had such a pleasant experience, and we hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings and updates for your next visit! Regards, Ray Burke - General Manager

February 28, 2017

Rashad Whitlow This is my 3rd purchase of a Walter's Mercedes and I have always liked my experience. However, Rashad really hit it out of the park! He certainly went More

by mparsley
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Fitzpatrick, Andy Towns, Rashad Whitlow
Mar 02, 2017 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your new car, mparsley! We're pleased to hear that Rashad, Bryan, and Andy were so helpful and accommodating, and made you feel so at ease throughout the process of preparing your trade in and purchasing your vehicle! It's wonderful to know that all of your needs and expectations were met, and that they worked together to ensure that your experience was great from start to finish. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings and updates before your next visit. Regards, Ray Burke - General Manager

February 27, 2017

Service advisor Thanks to Mr Greene my service advisor for expediting getting my car repair in a timely manner I had just bought my vehicle GLA 250 and ended up with More

by erika123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Mar 02, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback, Erika! It's wonderful to hear that David was so helpful and attentive, and made sure your car was quickly and efficiently taken care of. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings and updates before your next visit. Regards, Ray Burke - General Manager

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