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Walter's Mercedes-Benz of Riverside
Riverside, CA
6,257 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,257 reviews
February 16, 2017
Fast and easy! This would be my second car from Andrew and his assistant Raul! They are intelligent and treated us with first class service from start to finish! This would be my second car from Andrew and his assistant Raul! They are intelligent and treated us with first class service from start to finish! More
by rayala
February 16, 2017
Fast and easy!! Front start to finish they treated us with first class service! This would be our second car from Andrew and his assistant Raul! We love our new C300 Front start to finish they treated us with first class service! This would be our second car from Andrew and his assistant Raul! We love our new C300 thanks Walter's! More
by martin_t
February 16, 2017
the buying process was quick and easy I did an online application from Walters Mercedes website, I got an email within a few minutes confirming the application and letting me know someone I did an online application from Walters Mercedes website, I got an email within a few minutes confirming the application and letting me know someone would contact me shortly. About an hour later I got a phone call from a very nice young lady who scheduled me an appointment for later that day. When I got there they had the car I was interested in ready for me to test ride. After the test ride with Bob Murray we went inside and Bob was straight forward, he asked what kind of deal I was looking for, he did his magic and came back with that deal. No back and forth haggling just straight to the point. I highly recommend Bob Murray and Walters Mercedes Benz of Riverside, CA. More
by tim brazzle
Employees Worked With
Ted Pyle, Bob Murray
February 15, 2017
service David Green was very kind and helpful. He took care of my car and got me into a loaner car so quickly. I love my new tires. David Green was very kind and helpful. He took care of my car and got me into a loaner car so quickly. I love my new tires. More
by phyllis
Employees Worked With
David Greene
February 15, 2017
Watch the oral contract When I bought my car from alto's Mercedes the sales person Peter was awesome Ari the financial manager was also I thought trustworthy and knowledgea When I bought my car from alto's Mercedes the sales person Peter was awesome Ari the financial manager was also I thought trustworthy and knowledgeable about the finance he and I made an oral contract for me to pay the extended warranty in four weeks he asked me to write a check for them to hold for a month and lo and behold the check was cashed in two days what happened to the old contract I was away for a planned vacation when I went to rent a car my card was rejected because Walter's automotive had deposited the check which should've been xxxx for four weeks beware if you make an oral contrast obviously if it's not written down they can and will deposit your check Even though you have the understanding of four week to pay off The extended warranty More
by erika123
Employees Worked With
Peter Tecson, Ari Abdolhosseini
February 15, 2017
Awesome Sales Department Aaron Jensen (Sales Manager), Art Miranda (Consultant) and Andy Towns (Finance) are the finest car Sales team I have ever worked with, I am a 2-time c Aaron Jensen (Sales Manager), Art Miranda (Consultant) and Andy Towns (Finance) are the finest car Sales team I have ever worked with, I am a 2-time customer. Their attention to detail and follow-through are without peer. They always gets my highest recommendation. More
by Yunong
Employees Worked With
Arthur Miranda , Andy Towns, Aaron Jensen
February 14, 2017
Birthday Gift Peter made my purchase so easy and really invested the time in getting to know me and my partner. My partner and I walked into Mercedes in Riverside w Peter made my purchase so easy and really invested the time in getting to know me and my partner. My partner and I walked into Mercedes in Riverside with an idea of what I wanted. Peter listened to my wants in a car and was able to assist me in purchasing my first Mercedes. He was professional and also very personable. Ari was great at getting back to me and helping me finance this vheicle. Overall very professional services. More
by sosboys007
Employees Worked With
Peter Tecson, Ari Abdolhosseini
February 10, 2017
Alex Ramirex job well done! Alex Ramirez always provides such great service! He is such a kind person! He helps to make getting repairs, spending money, a more acceptable task. Alex Ramirez always provides such great service! He is such a kind person! He helps to make getting repairs, spending money, a more acceptable task. More
by Holla
Employees Worked With
February 10, 2017
Good service It was very good service.David is such a nice person,he took care of all I cared about.I appreciated him,hopefully he could help me later. It was very good service.David is such a nice person,he took care of all I cared about.I appreciated him,hopefully he could help me later. More
by eva123
Employees Worked With
David Greene
February 10, 2017
Great Service Walter's Automotive goes above and beyond their customer service. David Greene was my service rep this past week and I have to say what a knowledgeabl Walter's Automotive goes above and beyond their customer service. David Greene was my service rep this past week and I have to say what a knowledgeable, professional and caring man he is. David is a true asset to the dealership. Walters is simply the best. More
by maria10
Employees Worked With
David Greene
