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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,289 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,289 reviews

March 13, 2017

Kindness and resposibility Rod Carry was knowledgable and caring for the service provided. He was very kind explaining about possible problems of the car and repair plan as wel More

by jkog777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod Carry
Mar 15, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, jkog! We're happy to hear that you had a great experience with Rob, and that he made sure you were well accommodated and informed about your vehicle's service needs. We appreciate your business and hope to work with you again in the future Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

March 13, 2017

GREAT CUSTOMER SERVICE I went in to get my annual servicing for my 2015 C300. I was checked in by David Funk who wad was professional and friendly. Because a part had to b More

by cbrow2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Funk
Mar 15, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks cbrow! We're happy to hear that you had such a pleasant experience with David, and that you were well accommodated throughout your visit. It's wonderful to know that you were well informed about the status of the order that was placed, and that you felt confident with the work that was completed. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

March 12, 2017

Good experience Matt was very polite. He is an amazing sales man wihout being overly aggressive as most of car sales people are which I can't stand. He definitely lis More

by Baban
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel , Matt Nouri
Mar 14, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks Baban! We're happy to hear that Matt was so helpful and attentive, and made you feel at ease throughout your car buying experience. It's wonderful to know that all of your needs and expectations were met, and we appreciate your business! We hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

March 12, 2017

Quick, friendly and organized! Everything went so smooth and fast. Brandon stayed in touch about every single detail. I really am satisfied and happy I came back! I'll definitely co More

by ebanuelos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Mar 14, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks ebanuelos! It's wonderful to know that you had a great experience with Brandon, and that he made sure you were well informed and aware of your vehicle's service needs. We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

March 11, 2017

Great Service I'd like to thank Mark Interlicchia and Mike Marotta for taking care of me yesterday. I was very pleased and happy with the service. Not that I hope More

by Mike815
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Marotta
Mar 14, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks Mike! We're happy to hear that Mark and Mike were so helpful and accommodating, and that they made sure your car was well taken care of. We appreciate your business and hope to assist you again with any future automotive needs. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

March 10, 2017

Over and Above Excellent Service Brandon Monaco went out of his way to resolve issues I had with my Mercedes that were caused by a third party. Not only am I completely satisfied, bu More

by Lewis, Realtor
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Mar 14, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks Lewis! We're happy to hear that Brandon was so helpful and attentive, and that he made sure your car was well taken care of. We appreciate your recommendation, and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

March 09, 2017

Excellent service Art was very understanding about my needs. He made sure I got what asked for. He sure provided me an excellent customer service. The sales manager was More

by Vlad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ari Abdolhosseini, Arthur Miranda
Mar 09, 2017 -

Walter's Mercedes-Benz of Riverside responded

It's great to hear from you, Vladimir! We're so glad that Art was so helpful and attentive, and made sure that all of your needs and expectations were met. It's wonderful to know that it was a quick and hassle-free experience for you, and we appreciate your recommendation! We hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

March 09, 2017

Thank you to JR and Erica for astounding service! The service here is astounding. I actually enjoy going to this service center as everyone goes out of their way to live up to the Mercedes name. They More

by Lovecoffeecars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Akigbe, Julio Guerrero
Mar 14, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback, Lovecoffeecars! We're happy to hear that you have had such excellent service experiences with us, and that JR makes sure that you're well accommodated each time. It's wonderful to know that all of your needs and expectations have been met, and that you feel confident in the work that is done on your car! We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

March 08, 2017

Repair Dave Funk was very helpful and understanding. Many times I had to call back due to work but he always kept me inform regarding my repair. They are jus More

by joshka86
Customer Service
Recommend Dealer
Yes
Employees Worked With
David Funk
Mar 09, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks joshka86! We're pleased to hear that Dave was so helpful and informative, and made sure that you well aware of your vehicle's service needs. It's wonderful to know that he made you feel confident and at ease throughout the process, and that you were well accommodated from start to finish. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

March 08, 2017

Simply the Best! Brandon is my favorite service advisor because he is always friendly, professional, courteous, truthful, and knowledgeable. He is comfortable to talk More

by MC1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Mar 09, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks MC1! We're happy to hear that Brandon has been so helpful and informative, and that he makes sure all of your needs and expectations are met each time you come in. It's wonderful to know that you feel confident and at ease with the customer care that he extends to you, and we appreciate your business! We hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

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