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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,257 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,257 reviews

February 23, 2017

Adhoc Therapist and Super Service Advisor I was having a challenging week to say the least, and the moment my in-house service experience started with J.R. Rodriguez is when things started to More

by Shyra L.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback, Shyra! It's wonderful to hear that JR was so helpful and attentive, and made sure that you felt confident and at accommodated while your vehicle was worked on. We're glad that he was able to ease some of your concerns and help turn your day around a bit. We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

February 23, 2017

SERVICE ROD HAS BEEN MY SERVICE ADVISER FOR YEARS . I WILL NOT GIVE MY AUTO TO ANY OTHER PERSON. HE KNOWS THE CAR. I FOLLOW HIM TO ANY OTHER SERVICE CENTE More

by masa3537
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod Carry
Feb 24, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback Masa! We're so pleased to hear that Rod has made your service experiences so pleasant, and that he makes you feel so confident in the work that is done on your car. We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

February 23, 2017

Excellent service If you are looking into purchasing a merecedes benz I definitely will refer Walter's in Riverside. Ask for Rick Akigbe who was excellent in answeri More

by Izzy1120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Akigbe, Ari Abdolhosseini
Feb 24, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great recommendation, Izzy! We're so glad that Rick has made your car buying experience so great, and that he made sure all of your questions and concerns were addressed. We appreciate your business and hope you're enjoying your new car. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

February 23, 2017

Great service great personality Rod. has great service! If they going to have another Mercedes benz, I definitely call rod Highly recommended See you again soon! Thank you More

by Fuji
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod Carry
Feb 24, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, Fuji! We're happy to hear that Rod has made your service experiences so pleasant, and that you feel confident with the work that he oversees on your vehicle. We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

February 23, 2017

Walters never disappoints!! Took my c300 in for service a few days ago and Brandon was great! Fast, efficient and friendly....thank you! Will definitely be back, these guys are a More

by Jsimon54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Johnson, Brandon Monaco
Feb 24, 2017 -

Walter's Mercedes-Benz of Riverside responded

It's great to hear from you Jsimon! We're glad that Brandon made sure your car was quickly and efficiently taken care of, and that you were well accommodated from start to finish. We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

February 21, 2017

Service Great service and excellent customer service by Rod Carry.....thank you Rod You always are there for any question and ready to help to take care our c More

by ruay1962
Customer Service
Recommend Dealer
Yes
Employees Worked With
Rod Carry
Feb 24, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks ruay1962! We're pleased to hear that Rod was able to make your latest service experience so pleasant and accommodating, and made sure all of your needs and expectations were met. We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

February 20, 2017

I didn't go in for a car, excited i came out with one As most, I just went to look around and do some comparing among dealers. Matt came to help me and somehow smoothly was able to place me in a new car t More

by dmunoz1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Nouri
Feb 23, 2017 -

Walter's Mercedes-Benz of Riverside responded

It's great to hear from you, dmunoz1979! We're so glad that Matt was so helpful and accommodating, and made the process of purchasing your new car so hassle-free and enjoyable. It's wonderful to know that all of your needs and expectations were met, and that you found a great car at the right price! We appreciate your recommendation and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

February 20, 2017

Couldn't ask for more! I've been fortunate enough to own multiple Mercedes-AMG vehicles over the years - and purchased from a number of dealers both in California, and out o More

by xcfisher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Johnson, Arthur Miranda
Feb 23, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback, xcfisher! We're so pleased to hear that you had an excellent car buying experience with Aaron, and that he was able to make you feel well accommodated and at ease despite a hectic schedule. It's wonderful to know that delivery was smooth and convenient, and that all of your needs and expectations were met! We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

February 18, 2017

Service Mark always takes great care of us and makes it as easy as possible. He keeps us informed and goes the extra mile. Thanks Mark ! More

by Skirk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, skirk! It's great to hear that Mark continues to be so helpful and attentive, and makes your service experiences as pleasant and hassle-free as possible. We appreciate your business and look forward to seeing you on your next service visit. Don't forget to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

February 17, 2017

Amazing Costumer Service 👏👏👏👏 This is my second car at Walters . What brought me back is the amazing costumer service your people provide. Jin, Brian and Julio. They deserve recogn More

by Mihaela H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin Lee, Julio Guerrero, Bryan Fitzpatrick
Feb 23, 2017 -

Walter's Mercedes-Benz of Riverside responded

It's great to hear from you, Mihaela! We're so glad you've had another great car buying experience with us, and that Jin, Brian and Julio were so helpful and attentive. We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

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