Walter's Mercedes-Benz of Riverside

Purchased a new Mercedes GLE I was at Walters Auto Group this past Sunday and had a fantastic experience. I was in the market for a GLE and had been looking at vehicles throu I was at Walters Auto Group this past Sunday and had a fantastic experience. I was in the market for a GLE and had been looking at vehicles through Truecar and came across a good deal at Walters. I was contacted quickly by Mr Arthur Miranda following up to see when I would like to see the car. My schedule is dynamic and I live a little over an hour away from the dealer. Mr. Miranda was patient with my needing to reschedule appointments and answered all my questions about the car prior to my appointment. When I arrived at the dealer on a Sunday, Art was ready and waiting with the car out front and ready to drive at our appointment time. Art was extremely hospitable and made me and my family feel welcome. There was no pressure to buy and I felt very comfortable dealing with Art. All price agreements were met, and the sales manager worked with Art on my trade in to get the most value possible. Overall a very positive car buying experience, I would absolutely return to Walter's the next time I'm in the market for a car. Super happy with my new Mercedes and everyone at Walter's automotive. More

Easy, worry-free experience LOVE Walter's! It's my 3rd car purchase from this dealership. I love the ability to call ahead and KNOW the car I intend to buy is being prepared for LOVE Walter's! It's my 3rd car purchase from this dealership. I love the ability to call ahead and KNOW the car I intend to buy is being prepared for me before I arrive. The process was easy and pleasant. Matt was helpful and made the process easy. He followed up to make sure all the correct pieces were in order. Thanks, Matt! More

Awesome Service This was the first time dealing with Walter's Mercedes and I sure was impressed with the level of service provided by Aaron Jensen. He was transparent This was the first time dealing with Walter's Mercedes and I sure was impressed with the level of service provided by Aaron Jensen. He was transparent through the whole process, answered all of my questions and was very knowledgeable about the car and its features. Loving my new C300 Sport - Thanks again Aaron Jensen More

The best, hands down! I will start off be saying that this was by far, the best experience I've ever had when purchasing a new vehicle. From the moment we met Peter, he mad I will start off be saying that this was by far, the best experience I've ever had when purchasing a new vehicle. From the moment we met Peter, he made us feel at ease and went above and beyond to find the perfect fit. He is not only knowledgeable and professional, but he exudes a warm and caring feeling that shows he truly is in a league of his own. His creativity, humor and genuine concern for his customers makes him an absolute pleasure to deal with. Finance manager, Ari was also wonderful at explaining the financial process and made the experience a breeze. The staff are all warm and welcoming and made us feel cared for and not as though we were just another sale. It meant a lot and I can honestly say that I will always continue to do business with Walters, Peter, Ari and team. Thank you for for everything. Sincerely, Chantilly & Maamoun More

Great Experience David Greene provided a great first service to our new Mercedes GL. I would highly recommend him and his team for any Mercedes vehicle service. David Greene provided a great first service to our new Mercedes GL. I would highly recommend him and his team for any Mercedes vehicle service. More

Awesome Servuce David has been a wonderful service advisor. Very connecting and seeks to provide outstanding customer service. He is timely and reachable while waitin David has been a wonderful service advisor. Very connecting and seeks to provide outstanding customer service. He is timely and reachable while waiting for feedback on my car. More

Great Experience! I first came to Walter's trying to resolve the 2nd set of keys to the RV that were not programed. Even though I purchased the RV elsewhere, they took I first came to Walter's trying to resolve the 2nd set of keys to the RV that were not programed. Even though I purchased the RV elsewhere, they took care of the problem and then showed me a barely used Smartcar that I could tow behind the RV. It only had 6,200 miles and still smelled like a new car. I bought the Smartcar and have come back to Walter's ever since. They are professional, courteous, always check if there is a recall and get me in and out in a reasonable time. I drive the RV in towing the car and get both their annual check ups at the same time. The facility is clean, including the restrooms. I enjoy the muffins, cookies and water that are always available. At the end of the service appointment both my vehicles are returned in a well running condition and everything the service tech told me it would cost is the cost or slightly lower when I go to pay the bill. My most recent appointment was handled by David Greene. He did a great job. Got all my questions answered, handled the paperwork and got both vehicles (RV towing a Smartcar) serviced promptly. Job well done! More

Bob Murray an outstanding sales representative Bob Murray was instrumental in processing the lease of our Mercedes at Walter's Automotive. With his help the entire process was smooth and stress fr Bob Murray was instrumental in processing the lease of our Mercedes at Walter's Automotive. With his help the entire process was smooth and stress free.He provided a clear explanation of the transaction and communicated with us while we were waiting for the final optional touches on the car. He spent a great deal of time making us familiar with the complex electronic instruments and answered our questions patiently and accurately. It has been a pleasure to work with Mr. Murray. He is an asset for the Walter's Automotive. More

Great Experience! Our experience was great, easy, and enjoyable we are very happy with our new Mercedes C class thank you, Jacqueline Nasser, for your help and experie Our experience was great, easy, and enjoyable we are very happy with our new Mercedes C class thank you, Jacqueline Nasser, for your help and experience! More

Magnificent Peter!! What an excellent purchase experience! Peter is knowledgeable in all things Mercedes and beyond! His manner and professionalism is a tribute to Merce What an excellent purchase experience! Peter is knowledgeable in all things Mercedes and beyond! His manner and professionalism is a tribute to Mercedes management who recognizes a true diamond. We found our lifelong Sales Consultant! More