Walter's Mercedes-Benz of Riverside

Got my car thanks to Christian Garcia! Went there to get a Smart car and I was greeted by Christian Garcia, he greeted us in a friendly and professional manner. Christian showed us around a Went there to get a Smart car and I was greeted by Christian Garcia, he greeted us in a friendly and professional manner. Christian showed us around and even gave us details about the cars and the different models. After a few hours of negotiations, he was able to get me the lowest monthly payment with a low down payment! I definitely recommend this place and if you end up going, Christian is your man! More

Great car purchasing experience I have returned two cars and exchanged GLA250, the process from start to finish was smooth, so far the GLA250 is running ok, sales agent is good and h I have returned two cars and exchanged GLA250, the process from start to finish was smooth, so far the GLA250 is running ok, sales agent is good and honest. More

Best car purchasing experience I have ever had. The process from start to finish was fast, easy, Rashad Whitlow and Filomena Powers made sure the E class we leased was exactly what we wanted at the The process from start to finish was fast, easy, Rashad Whitlow and Filomena Powers made sure the E class we leased was exactly what we wanted at the right price, we had such a great experience with Rashad and Filomena that the next weekend we went and leased a GLC 300. All my future car leases or purchases will only be done at Walters Mercedes. More

An awesome vehicle buying experience! Not once did we feel pressured into buying. Everyone we interacted with at the dealership was pleasant, but our sales consultant Rashad Whitlow really Not once did we feel pressured into buying. Everyone we interacted with at the dealership was pleasant, but our sales consultant Rashad Whitlow really stood out. From the very beginning he was patient, informative, and he never showed frustration with the hundreds of questions we had prepared for him. He went above and beyond with assisting us with all the different features in the vehicle. When he noticed our car insurance ID had expired he went ahead and made two copies of the new one, one for their records and another for ourselves. Thanks Rashad! We love being part of the Mercedes Benz family! More

Great experience with the purchase of our second vehicle. We just leased our second Mercedes Benz from Walter's Automotive and Jin Lee was our very helpful and knowledgeable salesman. He knows the product l We just leased our second Mercedes Benz from Walter's Automotive and Jin Lee was our very helpful and knowledgeable salesman. He knows the product line and makes good suggestions with no pressure. We'll be back to see Jin. Bev and Dennis More

Outstanding Customer Service My experience was absolutly outstanding & that's an understatement. I was greeted with a warming welcome, I wasn't pressured or rushed to buy anything My experience was absolutly outstanding & that's an understatement. I was greeted with a warming welcome, I wasn't pressured or rushed to buy anything & I had a great dealer to answer all of my questions every step of the way! 5 stars! More

Great customer service I had the best customer service on the day I took my car to be serviced to the Walter's Mercedes dealer all the staff were wonderful and courteous bu I had the best customer service on the day I took my car to be serviced to the Walter's Mercedes dealer all the staff were wonderful and courteous but specifically David Green the one that took care of our service was very customer service oriented and very thoughtful and explaining the process was able to respond and follow up quickly I also was able to reach him but anytime I need it and update my car was in good hands and I really appreciate it and I'll wait to David Green Mays Kakish E350 Mercedes More

20,000 mile service I went in for my 20,000 mile/2 year service. the experience was very pleasant and easy. David Greene checked me in, answered all my questions, got m I went in for my 20,000 mile/2 year service. the experience was very pleasant and easy. David Greene checked me in, answered all my questions, got me set up with a loaner and had the "tire man" give me an estimate on a new set of tires. My car was serviced, outfitted with a set of rear tires and David kept me appraised of all that was going on. Ever since buying my car from your salesman, Rick Akigbe, every experience from buying my car, getting it washed and now serviced has always been a pleasurable and professional experience. I would highly recommend the Walter's dealership to anyone. More

Purchased C300 Had great service from Art when buying my C300. I do not have a lot of free time because I have a toddler and newborn, so I was able to talk to Art ov Had great service from Art when buying my C300. I do not have a lot of free time because I have a toddler and newborn, so I was able to talk to Art over the phone about the car I wanted and he had all my paperwork ready to go when I got there! He made the whole process very easy! He also gave me a good deal on my car! I would definitely recommend Art if you are going to Walters! More

Friendly Customer Service Cody had great customer service. He kept me up to date with how my car was coming along and explained everything about the work being done to my car. Cody had great customer service. He kept me up to date with how my car was coming along and explained everything about the work being done to my car. He was very professional and helpful. More