Walter's Mercedes-Benz of Riverside

Best car purchasing experience I have ever had. The process from start to finish was fast, easy, Rashad Whitlow and Filomena Powers made sure the E class we leased was exactly what we wanted at the The process from start to finish was fast, easy, Rashad Whitlow and Filomena Powers made sure the E class we leased was exactly what we wanted at the right price, we had such a great experience with Rashad and Filomena that the next weekend we went and leased a GLC 300. All my future car leases or purchases will only be done at Walters Mercedes. More

An awesome vehicle buying experience! Not once did we feel pressured into buying. Everyone we interacted with at the dealership was pleasant, but our sales consultant Rashad Whitlow really Not once did we feel pressured into buying. Everyone we interacted with at the dealership was pleasant, but our sales consultant Rashad Whitlow really stood out. From the very beginning he was patient, informative, and he never showed frustration with the hundreds of questions we had prepared for him. He went above and beyond with assisting us with all the different features in the vehicle. When he noticed our car insurance ID had expired he went ahead and made two copies of the new one, one for their records and another for ourselves. Thanks Rashad! We love being part of the Mercedes Benz family! More

Great experience with the purchase of our second vehicle. We just leased our second Mercedes Benz from Walter's Automotive and Jin Lee was our very helpful and knowledgeable salesman. He knows the product l We just leased our second Mercedes Benz from Walter's Automotive and Jin Lee was our very helpful and knowledgeable salesman. He knows the product line and makes good suggestions with no pressure. We'll be back to see Jin. Bev and Dennis More

Outstanding Customer Service My experience was absolutly outstanding & that's an understatement. I was greeted with a warming welcome, I wasn't pressured or rushed to buy anything My experience was absolutly outstanding & that's an understatement. I was greeted with a warming welcome, I wasn't pressured or rushed to buy anything & I had a great dealer to answer all of my questions every step of the way! 5 stars! More

Great customer service I had the best customer service on the day I took my car to be serviced to the Walter's Mercedes dealer all the staff were wonderful and courteous bu I had the best customer service on the day I took my car to be serviced to the Walter's Mercedes dealer all the staff were wonderful and courteous but specifically David Green the one that took care of our service was very customer service oriented and very thoughtful and explaining the process was able to respond and follow up quickly I also was able to reach him but anytime I need it and update my car was in good hands and I really appreciate it and I'll wait to David Green Mays Kakish E350 Mercedes More

20,000 mile service I went in for my 20,000 mile/2 year service. the experience was very pleasant and easy. David Greene checked me in, answered all my questions, got m I went in for my 20,000 mile/2 year service. the experience was very pleasant and easy. David Greene checked me in, answered all my questions, got me set up with a loaner and had the "tire man" give me an estimate on a new set of tires. My car was serviced, outfitted with a set of rear tires and David kept me appraised of all that was going on. Ever since buying my car from your salesman, Rick Akigbe, every experience from buying my car, getting it washed and now serviced has always been a pleasurable and professional experience. I would highly recommend the Walter's dealership to anyone. More

Purchased C300 Had great service from Art when buying my C300. I do not have a lot of free time because I have a toddler and newborn, so I was able to talk to Art ov Had great service from Art when buying my C300. I do not have a lot of free time because I have a toddler and newborn, so I was able to talk to Art over the phone about the car I wanted and he had all my paperwork ready to go when I got there! He made the whole process very easy! He also gave me a good deal on my car! I would definitely recommend Art if you are going to Walters! More

Friendly Customer Service Cody had great customer service. He kept me up to date with how my car was coming along and explained everything about the work being done to my car. Cody had great customer service. He kept me up to date with how my car was coming along and explained everything about the work being done to my car. He was very professional and helpful. More

Purchased a new Mercedes GLE I was at Walters Auto Group this past Sunday and had a fantastic experience. I was in the market for a GLE and had been looking at vehicles throu I was at Walters Auto Group this past Sunday and had a fantastic experience. I was in the market for a GLE and had been looking at vehicles through Truecar and came across a good deal at Walters. I was contacted quickly by Mr Arthur Miranda following up to see when I would like to see the car. My schedule is dynamic and I live a little over an hour away from the dealer. Mr. Miranda was patient with my needing to reschedule appointments and answered all my questions about the car prior to my appointment. When I arrived at the dealer on a Sunday, Art was ready and waiting with the car out front and ready to drive at our appointment time. Art was extremely hospitable and made me and my family feel welcome. There was no pressure to buy and I felt very comfortable dealing with Art. All price agreements were met, and the sales manager worked with Art on my trade in to get the most value possible. Overall a very positive car buying experience, I would absolutely return to Walter's the next time I'm in the market for a car. Super happy with my new Mercedes and everyone at Walter's automotive. More

Easy, worry-free experience LOVE Walter's! It's my 3rd car purchase from this dealership. I love the ability to call ahead and KNOW the car I intend to buy is being prepared for LOVE Walter's! It's my 3rd car purchase from this dealership. I love the ability to call ahead and KNOW the car I intend to buy is being prepared for me before I arrive. The process was easy and pleasant. Matt was helpful and made the process easy. He followed up to make sure all the correct pieces were in order. Thanks, Matt! More