Walter's Mercedes-Benz of Riverside

Austin Schneider, A Professional We worked with Austin as our Advisor for the first time. Right from the beginning he captured all of the repairs that we needed, provided extremely he We worked with Austin as our Advisor for the first time. Right from the beginning he captured all of the repairs that we needed, provided extremely helpful information, and kept us apprised of the status. Austin is professional and very service-oriented. We have a classic 1999 E-320, so we know we will be back. Also, Austin is delightful in person. We'll be back to see Austin Schneider for more maintenance follow-up. More

Excellent customer service I bought a new GLE 350 form Walter's Mercedes of Riverside. I have to say Andrew the online sales manager is the best. He goes far and beyond to get w I bought a new GLE 350 form Walter's Mercedes of Riverside. I have to say Andrew the online sales manager is the best. He goes far and beyond to get what you want in a car. I have to say both Andrew and Raul made our experience with them amazing. I would definitely recommend them if someone is trying to buy buy a Mercedes Benz. More

Amazing experience! I came in not expecting how easy the process was going to be since I always purchased my vehicles from small dealership. I met with Raul Ayala he was I came in not expecting how easy the process was going to be since I always purchased my vehicles from small dealership. I met with Raul Ayala he was funny, knowledgeable about the product and introduced me to Filomena who when over beyond to help me get my ML350. Thank you so much! More

Cody Burt is the man!!!!! Went in to service my 2001 CLK320 it has 227,000 miles and at first I felt a little out of place because my car was so old but Cody Burt made me feel Went in to service my 2001 CLK320 it has 227,000 miles and at first I felt a little out of place because my car was so old but Cody Burt made me feel like I was driving a brand new $150,000 Mercedes! World class customer service I'll be back for future service More

Dreams come true! I am a car guy and feel a car is as much a part of you as you're clothing, etc. Therefore I am very specific about my car's look and options. I can't I am a car guy and feel a car is as much a part of you as you're clothing, etc. Therefore I am very specific about my car's look and options. I can't just pic one off the lot. For the second time in two years Andrew Wagner has helped me get the exact car I wanted. The first time I spelled out what I wanted and Andrew found the exact car on the way to another dealer and grabbed it for me!! I loved it! My new baby (GLC300) had to be ordered from the factory in Germany. It was a long wait and Andrew kept me posted as it progressed. Well, it came in last week and it is PERFECT! Yeah! Worth the wait! Thanks to Andrew Wagner again for understanding particular guys like me who want things just right!! Skip.... Palm Springs, CA More

Purchase new S550 We have leased 5 mercedes with Walters. Jin Lee made our 6th purchase simple and wonderful. Jin Lee went out of his way to help us close the sale. We have leased 5 mercedes with Walters. Jin Lee made our 6th purchase simple and wonderful. Jin Lee went out of his way to help us close the sale. He was great explaining all the details to the car and setting everything up for us. He even came to the home to set the garage opener and continue to explain all the car details to make sure we were comfortable with the new car. It's a pleasure working with Jin Lee. Thank you Walters for hiring a salesman as hard working and honest and Jin Lee. Sheila Wendt Joe Vernon More

Thank You! Christian Garcia was absolutely the best! He approached me and my family as we parked into the lot and looked at a few models. He was super accommodat Christian Garcia was absolutely the best! He approached me and my family as we parked into the lot and looked at a few models. He was super accommodating, did the extra effort to make us feel comfortable, and made us feel very welcome. Thank you for being so kind and doing the best of your abilities so that we can purchase this beautiful car! He made this experience of purchasing the car easy and enjoyable. YOU ARE AWESOME! Thank you again, Christian, Julio, and the whole staff of Walter's! More

Great experience Jackie Nasser made my recent purchase enjoyable, comfortable and more importantly honest. I felt at ease as well as no pressure to purchase a vehicle. Jackie Nasser made my recent purchase enjoyable, comfortable and more importantly honest. I felt at ease as well as no pressure to purchase a vehicle.. She is extremely knowledgeable and knows her way around the vehicles. I have never experienced a car purchase as pleasant and enjoyable as with Jackie! She also worked magic with my lease turn in ! More

Excellent Experience My experience at Walter’s Automotive MB was excellent. Jin Lee took the time to give me all of my options and was never pushy; that was very helpful a My experience at Walter’s Automotive MB was excellent. Jin Lee took the time to give me all of my options and was never pushy; that was very helpful and courteous. He didn't pressure us into purchasing a vehicle, but was very helpful as he assisted us in making the right purchases; he was very friendly, helpful, and honest! He worked with me on my trade and gave me a great deal on my new MB 2017 GLS 450, he even took the time to make sure I knew how everything worked and was set up properly as far as connecting the blue tooth with my phone, etc. I highly recommend Mr. Jin Lee and Walter Automotive MB. It was worth the hour drive to get there. More

BEST EXPERIENCE-THE GO THE EXTRA MILE I have never been happier! Raul not only found my dream car, but always was one phone call and one text message away. He was knowledgeable and profes I have never been happier! Raul not only found my dream car, but always was one phone call and one text message away. He was knowledgeable and professional. I sent my husband in to test drive the car of my dreams... and Raul ended up delivering my dream car to my home AS A SURPRISE FROM MY HUSBAND! Once at my home, Raul went over all the features with me so I was able to understand everything and all my new car had to offer. He made this day so special to me. Walters will be our dealership of choice for the rest of our life. Both Raul and Andrew gave us the ultimate attention to detail that you want you're car buying experience to be. This is my second Mercedes purchase from this dealership in 11 years. They maintain the gold standard I would only dream of when buying or being surprised with a beautiful Mercedes Benz! More