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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,257 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,257 reviews

May 11, 2017

Great experience ! Mike is a great guy with awesome customer service skills ! It was a very smooth experience with no pressure. I will recommend Mike and Walters Automo More

by Tired of this xxxxing verification process
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Marotta
May 11, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the recommendation! We're happy to hear that Mike was so helpful and accommodating, and made sure you had a great experience. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

May 11, 2017

Family at Walter's Peter Tecson makes buying cars feel more like having a family conversation than making a car deal as it is generally known. You tell him your "Mercede More

by Claire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Tecson
May 12, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback, Claire! We're happy to hear that you had such a pleasant car buying experience with Peter, and that he made sure you were well accommodated from start to finish. It's wonderful to know that he worked with you to find the perfect car for yo, and that you felt confident and at ease with his assistance! We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

May 07, 2017

Christian Garcia at Walters Mercedes Riverside Christian was awesome, he made buying my new Mercedes easy! If your looking for a mercedes make sure you ask for him! Very welcoming place & awesome More

by Vernj
Recommend Dealer
Yes
Employees Worked With
Christian Felix
May 08, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, Vern! It's wonderful to hear that Christian was so helpful and accommodating, and made sure your car buying experience was hassle-free and efficient. We appreciate your recommendation and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

May 04, 2017

The Greene Experience I felt very welcome and informed. The time he quoted was to the minute, and I felt valued and respected. Go David Greene! Thank you! More

by Echo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
May 04, 2017 -

Walter's Mercedes-Benz of Riverside responded

We're so glad to hear that David provided you with a great service experience! We look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

May 04, 2017

Best experience My family has been coming to Walters for many years and we've always gone to Bob Rosas for our cars. He's amazing and very personable. We are happy to More

by Violinjacob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Rosas
May 04, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your kind review! We're honored to have you and your family as loyal customers. Bob is an asset to our company and we are so glad to hear that he has taken such great care of you. We look forward to serving you in the future! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

May 03, 2017

A Big Thank You to Peter Tecson!!! We leased our first Mercedez Benz at Walter's in 2009 and were very pleased with our experience! As we moved away in 2014, unfortunately, we went to More

by Mercedez Smiles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Tecson
May 03, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback, Mercedez Smiles! We're pleased to hear that Peter has been so helpful and accommodating to you, and was able to assist you with the terms of your previous lease. It's wonderful to know that he got you a great deal on a new one, and that he made sure that all of your needs and expectations were met. We're glad you felt confident and at ease with his assistance, and we appreciate your business! We look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

May 03, 2017

Excellent This was the first time I have worked with David and I hope its not the last. I have been going to Riverside Walters for 5 years and will still contin More

by Padresforever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
May 03, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks Melvin! We're happy to hear that David was so helpful and accommodating, and made your latest experience with us so pleasant. It's wonderful to know that he made sure all of your needs and expectations were met, and we appreciate your business! We look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

May 02, 2017

Fixing air conditioner problem on ML500. I brought my ML500 to the service department 3 times in the last couple of weeks to fix my car's air conditioner problem (it's blowing hot air instea More

by ladymercedes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco, David Greene
May 05, 2017 -

Walter's Mercedes-Benz of Riverside responded

Hello, We know you probably feel quite frustrated about your situation. The truth is that AC problems are incredibly difficult to deal with, and often re-occur like this. We really value you as a customer, and never aim to disappoint anyone, we take a lot of pride in the work we do here. You are more than welcome to call and speak to me again, we truly do value you as a customer. Tyler Usary Service Manager 951 688 3344

May 02, 2017

Quality Service Walters MBZ has provided excellent quality care and service to my vehicles over the past 20 yrs. David Greene thank you for your expertise regarding More

by Deon1854
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
May 03, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks Deon! We're happy to hear that you have had such excellent experiences with us, and that all of your needs and expectations have been met each time. It's wonderful to know that David has been accommodating and attentive, and has made you feel so confident in the customer care that is extended to you. We're glad your car has been well taken care of, and we appreciate your business! We look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

May 02, 2017

Thank you David . I needed service on my car and as always David was amazing! I was having issues with my seat adjusting. David ensured that it was fixed qui More

by SoCal 1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
May 03, 2017 -

Walter's Mercedes-Benz of Riverside responded

It's great to hear from you, SoCal1! We're glad that David was once again able to make sure that you were well accommodated, and made sure the issues you were experiencing were quickly and thoroughly taken care of. It's wonderful to know that all of your needs and expectations were met, and we appreciate your recommendation! We look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

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