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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,257 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,257 reviews

June 03, 2017

Amazing experience! I came in not expecting how easy the process was going to be since I always purchased my vehicles from small dealership. I met with Raul Ayala he was More

by Moe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Filomena Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Wagner
Jun 06, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback, Moe! We're pleased to hear that you had a great experience with Raul and Filomena, and that they worked together to ensure that you were well accommodated from start to finish. It's wonderful to know that you were well informed about your options, and that you felt confident with your purchase. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

June 02, 2017

Cody Burt is the man!!!!! Went in to service my 2001 CLK320 it has 227,000 miles and at first I felt a little out of place because my car was so old but Cody Burt made me feel More

by Josuediego1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Jun 06, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks Josue! We're happy to hear that you had a great experience with Cody, and that he made sure that your service experience was so pleasant and hassle-free. We're glad you felt confident and at ease with his assistance, and we appreciate your business! We look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

May 31, 2017

Dreams come true! I am a car guy and feel a car is as much a part of you as you're clothing, etc. Therefore I am very specific about my car's look and options. I can't More

by Bluscot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Wagner
May 31, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks Bluscot! We're happy to hear that Andrew has once again made sure that you had a pleasant, hassle-free car buying experience, and that all of your needs and expectations were met throughout the process. It's wonderful to know that he makes you feel confident and at ease, and that he helped you order the perfect vehicle. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

May 31, 2017

Purchase new S550 We have leased 5 mercedes with Walters. Jin Lee made our 6th purchase simple and wonderful. Jin Lee went out of his way to help us close the sale. More

by Sheila A Wendt
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jin Lee
Jun 01, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks Sheila and Joe! We're happy to hear that Jin made your latest experience with us so pleasant and hassle free, and that he helped you feel confident and at ease with your purchase. It's wonderful to know that all of your needs and expectations were met, and we appreciate your business! We look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

May 30, 2017

Thank You! Christian Garcia was absolutely the best! He approached me and my family as we parked into the lot and looked at a few models. He was super accommodat More

by KhrystleGrace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Guerrero, Christian Felix
May 31, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks Khrystle! We're happy to hear that Christian was so helpful and accommodating, and made sure that you felt welcomed and at ease throughout the process. It's wonderful to know that all of your needs and expectations were met, and that it was an enjoyable experience! We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

May 30, 2017

Great experience Jackie Nasser made my recent purchase enjoyable, comfortable and more importantly honest. I felt at ease as well as no pressure to purchase a vehicle. More

by robsdds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Nasser
May 31, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks robsdds! We're happy to hear that Jackie made your car buying experience so pleasant, and helped make sure that you were well informed and accommodated from start to finish. It's wonderful to know that all of your needs and expectations were met, and we appreciate your business! We hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

May 28, 2017

Excellent Experience My experience at Walter’s Automotive MB was excellent. Jin Lee took the time to give me all of my options and was never pushy; that was very helpful a More

by y92229
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin Lee
May 31, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks y92229! We're happy to hear that Jin was so helpful and accommodating, and made sure you were well aware of all of your options. It's wonderful to know that you felt confident and at ease with his assistance, and we hope you're enjoying your new car! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

May 28, 2017

BEST EXPERIENCE-THE GO THE EXTRA MILE I have never been happier! Raul not only found my dream car, but always was one phone call and one text message away. He was knowledgeable and profes More

by NURSEKING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Wagner
May 31, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback, nurseking! We're happy to hear that you had a great experience with Raul, and that he helped make the process of purchasing your dream car so pleasant and hassle-free. It's wonderful to know that all of your needs and expectations were met, and that he helped you pull off such an excellent surprise! We hope you are both enjoying your new car and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

May 27, 2017

New Car Awesome experience. Andrew Wagner is a honest hardworking person. Who cares for his clients. He answers all your questions and takes you through all t More

by Kuri699
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Wagner
May 31, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks Kuri! We're happy to hear that Andrew has made you feel so confident and at ease throughout your car buying experience, and that he made sure all of your questions and concerns were addressed. It's wonderful to know that you were well accommodated, and we appreciate your business! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

May 27, 2017

Great service experience! Have always had great experiences having my car serviced here. Seem less drop off and pick up. Brandon Monaco provides great customer service and comm More

by Lunden33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
May 31, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks Lunden! We're happy to hear that you have had such great service experiences with us, and that Brandon always makes sure that you're well accommodated. It's wonderful to know that he keeps your car in great shape, and that you feel confident in the work that is done on your vehicle. We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

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