Walter's Mercedes-Benz of Riverside

Great Experience with Alan Villasenor Recently leased a smart fortwo from Walter's Automotive and had the pleasure of working with Alan Villasenor. Alan was very prompt responding to my e Recently leased a smart fortwo from Walter's Automotive and had the pleasure of working with Alan Villasenor. Alan was very prompt responding to my emails and texts. He was very professional throughout the process and clearly communicated all the information that I requested. He made sure to understand my reason for wanting to purchase the vehicle and matched my needs/wants with the perfect fortwo. Alan Villasenor was very knowledgeable about the smart product and took the time to clearly go over all the features and options of the car. Overall, it was a great experience at Walter's Automotive and having Alan as my salesperson. One of the best experiences I have ever encountered when buying/leasing a vehicle. More

Great Team! Andrew and Rual were the greatest! I actually made my purchase having not actually seen the car only by way of video in which they were kind enough Andrew and Rual were the greatest! I actually made my purchase having not actually seen the car only by way of video in which they were kind enough to video the two that I was interested in, as well as the pre approval before going in to pick it up, it was all ready to go, once I got there, very smooth transaction! More

Walters's automotive has the best customer service Christian Garcia in the sales dept at Walters's is such a friendly and sweet young man. I purchased a car over a year ago from him. He greets me every Christian Garcia in the sales dept at Walters's is such a friendly and sweet young man. I purchased a car over a year ago from him. He greets me every time we meet with a hug and a smile. He's a gem at Walter's and genuinely kind and that's why I keep coming back because of employees like him. Not to forget Alex Ramirez, JR Rodriguez in service and Kelen in concierge! More

Great first experience with the Service shop! This was my first experience with the Walters' Service side of the house. Our Sprinter van has done great all year, and my 10,000 mile/one year servi This was my first experience with the Walters' Service side of the house. Our Sprinter van has done great all year, and my 10,000 mile/one year service was due. All went perfectly (essentially it was an oil change and just checking all the other stuff you do when you're in there anyway) and I was out sooner than they'd estimated. David Greene was my Service Advisor and he was very helpful and courteous. I expect I will ask for him again when I come back for "service B" at 20,000 or two years...I'm looking forward to Walters' getting the wash bay built that will allow the Sprinter vans to get washed too. It's so big, most places can't do it, so having the opportunity at the dealership will be a HUGE draw!! Brent More

Service Department Just a quick note to say thank you to David Green for handling my service appointment today and hats off for doing an outstanding job. Just a quick note to say thank you to David Green for handling my service appointment today and hats off for doing an outstanding job. More

Best dealer Rashad Whitlow was the best sales person go see him great deals works hard . Will give you what your looking for . He will even come in on his day of Rashad Whitlow was the best sales person go see him great deals works hard . Will give you what your looking for . He will even come in on his day off More

Excellent service! I went into Walters on my lunch break expecting to take a look at a few vehicles and see what my options were. Instead I walked out with a brand new v I went into Walters on my lunch break expecting to take a look at a few vehicles and see what my options were. Instead I walked out with a brand new vehicle that was everything I wanted. Everybody was extremely friendly and welcoming. I was extremely nervous because this was my first time getting a car without my parents being present and needless to say Rashad and Bryan made the process as seamless as possible. They made sure I was comfortable and were extremely thorough in explaining every detail I needed to know. Exceptional customer service from the time of greeting and the time of leaving to make sure I was satisfied with my purchase. I highly recommend Walter's! More

The Best Sales Woman “Thankfully, I was helped and assisted by Jacqueline Nasser who was an ideal mix of professionalism, courteousness, and calm.” I love my new C-Class. “Thankfully, I was helped and assisted by Jacqueline Nasser who was an ideal mix of professionalism, courteousness, and calm.” I love my new C-Class. More

The best man service man David Greene is a very polite and courteous ! He takes care of Buisness and makes sure that everything is taken care of before and after service is co David Greene is a very polite and courteous ! He takes care of Buisness and makes sure that everything is taken care of before and after service is complete. More

The BEST car buying experience! Thank you to Andrew Wagner and his assistant, Raul, they have created a Mercedes owner for life! They both made us feel comfortable and are extremely Thank you to Andrew Wagner and his assistant, Raul, they have created a Mercedes owner for life! They both made us feel comfortable and are extremely knowledgable about their cars. Thank you! More