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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,257 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,257 reviews

June 13, 2017

Car buying made easy Rami was wonderful. He answered all our questions and we were happy with our purchase. Would definitely recommend him to others. Walters Mercedes is a More

by Mac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rami Ghazala, Ari Abdolhosseini
Jun 13, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks Mac! We're happy to hear that Rami was so helpful and informative, and worked with you to ensure that you found the vehicle that fit all of your needs and expectations. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

June 13, 2017

Great experience Love my new car and had a great experience with Alan Villasenor. Everyone there worked really hard to get me the car that I loved without being pushy More

by Jana D McNairn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Villasenor
Jun 22, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks Jana! We're happy to hear that you had a great experience with Alan, and that he was able to help you find the car that was perfect for you. It's wonderful to know that the process was pleasant and hassle-free for you, and we appreciate your recommendation. We hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

June 10, 2017

"Impressive Excellent Sales Staff" We had the pleasure of working with the excellent Internet sales force at Walter's Automotive, provided by Rami Ghazala and Andrew Wagner, Internet Sa More

by Robert Kadan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rami Ghazala, Andrew Wagner
Jun 12, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks Robert! We're so glad that Rami and Andrew were so helpful and accommodating throughout your car buying experience, and that you were kept will informed throughout the process of ordering and delivering your vehicle. It's wonderful to know that you felt confident and at ease with their assistance, and we appreciate your recommendation! We hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

June 07, 2017

Happy customer As soon as I was greeted by Christian we experienced a positive and very satisfactory buying experience. Christian found the car I envisioned with the More

by Nayely
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Christian Felix
Jun 08, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks Nayely! We're happy to hear that you had a great experience with Christian, and that he made sure you felt confident and at ease throughout the whole process. It's wonderful to know that all of your needs and expectations were met, and we appreciate your business! We hope to work with you again in the future. Please be sure to check back here for savings, updates, and more. Regards, Ray Burke - General Manager

June 06, 2017

Great Team - Great Service Just completed service on my Mercedes and Brandon Monaco was my advisor. Appointment scheduled and completed on-time and car was spotless when I pick More

by Nick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Jun 08, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks Nick! It's wonderful to hear that your service experience went so well, and that Brandon made sure your car was quickly and efficiently taken care of. We're glad that he made sure that you felt confident and at ease throughout the process, and that you were kept well informed about the status of your vehicle. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

June 05, 2017

Bob is honest, helpful, and very knowledgeable As the title states, he's the reason my purchase was a pleasant experience. He's personable and made the experience light. He's honest, never felt lik More

by nemonicx
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Murray
Jun 06, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks nemonicx! We're so pleased to hear that Bob made your car buying experience so excellent, and made sure that you were well informed and confident with your purchase. It's wonderful to know that you were accommodated from start to finish, and that he made you feel at ease with the customer care that was extended to you. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

June 04, 2017

BOB IS GREAT Bob is amazing. Great guy. 10/10. Would Recommend. Go to bob when you're at this dealership. Friend to all. He helped me and my family out, so gratefu More

by NarceeDurst1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Murray
Jun 06, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, Narcee! We're happy to hear that you had a great experience with Bob, and that he made sure all of your needs and expectations were met. We appreciate your recommendation and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

June 04, 2017

Great Dealer experience We have purchased many Mercedes from Walters over the years and Julio is our go to guy in finance. He has always been great to work with and makes th More

by EraSprinter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Filomena Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Guerrero, Arthur Miranda
Jun 06, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks EraSprinter! We're happy to hear that you have had such excellent experiences with Julio, and that he makes the purchase process so pleasant and hassle-free for you. It's wonderful to know that you are always confident with the customer care that he extends to you, and we appreciate your business! We look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

June 03, 2017

Austin Schneider, A Professional We worked with Austin as our Advisor for the first time. Right from the beginning he captured all of the repairs that we needed, provided extremely he More

by MinWigg5$
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Jun 06, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback, MinWigg! We're happy to hear that you had a pleasant and hassle-free experience with Austin, and that he made sure you were well informed and aware of your vehicle's service needs. It's wonderful to know that you felt well accommodated, and we look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

June 03, 2017

Excellent customer service I bought a new GLE 350 form Walter's Mercedes of Riverside. I have to say Andrew the online sales manager is the best. He goes far and beyond to get w More

by Evy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Wagner
Jun 06, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks Evy! We're happy to hear that you had a great experience with Andrew, and that he made sure that all of your needs and expectations were met. It's wonderful to know that you were so well accommodated, and that you found a car that you were truly happy with. We appreciate your recommendation and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

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