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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,224 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,224 reviews

May 16, 2017

Buy used car We went to buy a GLC vehicle. My sales is Christian. He is a very friendly and take good care of us. He also made my two little boys very happy at tha More

by Catherine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Felix
May 17, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks Catherine! We're happy to hear that Christian was so helpful and accommodating, and made sure you and your family had a great experience. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

May 15, 2017

Service with David Greene David was excellent from when i stepped into the office and went over the services til the texts updates from David to the billing portion. More

by pesky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
May 17, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks pesky! We're happy to hear that David was so helpful and informative, and made sure you were well aware of your vehicle's service needs throughout your visit. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

May 14, 2017

The best sales man ever This guy is the best I would recommend anyone because he was very helpful and he would do anything in his power to give us a good deal HE IS THE BEST More

by Omarv9898
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Miranda
May 15, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, Omar! We're happy to hear that you had a great experience with us, and that all of your needs and expectations were met. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

May 14, 2017

Experience was stress-free, enjoyable, and professional Mike Marotta made us feel so comfortable when I fist came to look at vehicles, I knew I wanted to make my purchase through him. When I was ready, I ca More

by PJSFNP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Guerrero, Bryan Fitzpatrick, Mike Marotta
May 15, 2017 -

Walter's Mercedes-Benz of Riverside responded

We're happy to hear that you had such a great experience, PJSFNP! It's wonderful to know that Mike was so helpful and accommodating, and made sure that you felt confident and at ease from start to finish. We're glad all of your needs and expectations were met, and that we were able to help you find a car that you truly enjoy! We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

May 13, 2017

Thank you Eddy Elsayed for outstanding service!!!! Walters's of Riverside has the greatest customer service when purchasing a Mercedes Benz! I wanted a "certified" used car. The car I purchase was a CL More

by Lourdes C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Guerrero
May 15, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks Lourdes! We're happy to hear that you had such a pleasant experience with Eddy, and that he made sure that all of your needs and expectations were met. It's wonderful to know that you felt confident and at ease with his assistance, and that he was helpful and informative from start to finish. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

May 13, 2017

Great customer servicei Great customer service. Sales man of the month was just that and much more. My wife and I test drove several different models and Christian was very h More

by Jesse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Felix, Andy Towns
May 15, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks Jesse! We're happy to hear that you had a great experience with Christian, and that he and Andy made sure that all of your needs and expectations were met through out the car buying process. It's wonderful to know that you were well informed and accommodated, and we appreciate your business! We hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

May 12, 2017

The best service! Was wonderful experience! The best service and the best salesperson Peter Tecson ,and Andy Towns finance lease manager. Everything was easy and fast. More

by chilindrina16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Tecson, Andy Towns
May 12, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks Chilindrina! We're happy to hear that you had a great experience with Peter and Andy, and that they made sure all of your needs and expectations were met. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

May 11, 2017

Great experience ! Mike is a great guy with awesome customer service skills ! It was a very smooth experience with no pressure. I will recommend Mike and Walters Automo More

by Tired of this xxxxing verification process
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Marotta
May 11, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the recommendation! We're happy to hear that Mike was so helpful and accommodating, and made sure you had a great experience. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

May 11, 2017

Family at Walter's Peter Tecson makes buying cars feel more like having a family conversation than making a car deal as it is generally known. You tell him your "Mercede More

by Claire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Tecson
May 12, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback, Claire! We're happy to hear that you had such a pleasant car buying experience with Peter, and that he made sure you were well accommodated from start to finish. It's wonderful to know that he worked with you to find the perfect car for yo, and that you felt confident and at ease with his assistance! We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

May 07, 2017

Christian Garcia at Walters Mercedes Riverside Christian was awesome, he made buying my new Mercedes easy! If your looking for a mercedes make sure you ask for him! Very welcoming place & awesome More

by Vernj
Recommend Dealer
Yes
Employees Worked With
Christian Felix
May 08, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, Vern! It's wonderful to hear that Christian was so helpful and accommodating, and made sure your car buying experience was hassle-free and efficient. We appreciate your recommendation and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

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