Walter's Mercedes-Benz of Riverside

excellent service I took my car for service .., Also had an issue with the sun roof.., JR Rodriguez (my advisor) took care of my e350 ..,He provided me with a loan I took my car for service .., Also had an issue with the sun roof.., JR Rodriguez (my advisor) took care of my e350 ..,He provided me with a loaner a brand new CLA 2018 with only 13 miles on it ... The young lady that writes down the info, the two ladies at the loaner department , and the guy that brought the car back were very fast and profesional More

Excellent Customer Service! Every time my car is in need of service, David Greene is always there to make sure everything goes well. Excellent customer service!!! Would recomme Every time my car is in need of service, David Greene is always there to make sure everything goes well. Excellent customer service!!! Would recommend to everyone! A+++ More

Great Service David Greene was extremely helpful, friendly and understanding. He wrote up the recall repair order and had the repair completed in one hour. Thanks f David Greene was extremely helpful, friendly and understanding. He wrote up the recall repair order and had the repair completed in one hour. Thanks for your help!!! More

David is a professional. David has always been courteous and helpful ! He takes care of his clients as if you are the most valued. 30 years I used Walters and David you are a David has always been courteous and helpful ! He takes care of his clients as if you are the most valued. 30 years I used Walters and David you are amazing, I am glad you are my service advisor! More

Excellent customer service!!! Mr. Cody is very efficient, he answered every question i had. I asked what i had to do to get the express service, he said that if i needed that ser Mr. Cody is very efficient, he answered every question i had. I asked what i had to do to get the express service, he said that if i needed that service he will take care of that for me, and he did, so i do appreciate that very much. Thank you Mr. Cody. More

Excellent service as always I've had my car for 5 years now and I have only been dealing with Alex Ramirez. He has been excellent from the beginning! Very courteous and professio I've had my car for 5 years now and I have only been dealing with Alex Ramirez. He has been excellent from the beginning! Very courteous and professional! If you don't have a designated service advisor, then I would highly recommend that you go see Alex. You won't regret it. More

They keep me coming back. Just purchased my fourth car from this dealership. Bob Murray is an outstanding salesman. J.R. Rodriguez is a top of the line service advisor. Just purchased my fourth car from this dealership. Bob Murray is an outstanding salesman. J.R. Rodriguez is a top of the line service advisor. More

Friendly,knowledgeable,and a great team Bought my !st Mercedes to replace my Hummer H2. What a great experience. Dealt with the internet team of Andrew Wagner and Raul Ayala.Walked me throug Bought my !st Mercedes to replace my Hummer H2. What a great experience. Dealt with the internet team of Andrew Wagner and Raul Ayala.Walked me through the car and made the deal fair and easy.Probably the best dealership we have ever used. More

Filomena is the best! Been going to Walters for many years now. We cannot go anywhere else, they've spoiled us! You are treated like royalty the second you walk in. Fille Been going to Walters for many years now. We cannot go anywhere else, they've spoiled us! You are treated like royalty the second you walk in. Fille sat us down and explained the new models to us and helped us decide which car would best suit us. We literally picked our car off a computer screen and it was delivered to my house the next day! Fille is highly knowledgeable, experienced, and such a pleasure to work with. The whole process is so not typical of a dealership. The transaction was smooth and seamless. Fille's energy lights up the room. She even brought us a bag full of Mercedes gear! Walters and Fillie-thank you!!!!! More

Excellent The sales person that helped me, was very good, on how he dose his job with no problems &he's very Professional. And as a consultant also.also your F The sales person that helped me, was very good, on how he dose his job with no problems &he's very Professional. And as a consultant also.also your Finance person was helpful with all I needed, very professional&a excellent consultant also.Thank you everyone for all your help. God bless you all. More