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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,256 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,257 reviews

June 20, 2017

Amazing and memorable experience! Being a first time buyer, I did not know what to expect, but I knew what I wanted. Jackie was a pleasure to work with. She made me feel very comfortab More

by Trust2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Nasser
Jun 22, 2017 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your new car, Trust2017! It's wonderful to hear that Jackie was so helpful and accommodating, and made your first Mercedes experience so pleasant and hassle-free. We're glad she made you feel confident and at ease throughout the process, and we appreciate your business. We hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

June 19, 2017

Alan Villasenor was very helpful! Bought a 16 Mercedes C300 last friday and couldn't be happier! Alan Villasenor helped me out and I had a great, easy car buying experience! Peter help More

by Bburns16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Tecson, Julio Guerrero, Alan Villasenor
Jun 22, 2017 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your new C300, Bburns16! We're happy to hear that Alan and Peter were so helpful and accommodating, and made sure that all of your needs and expectations were met. It's wonderful to know that you felt confident and at ease with their assistance, and we appreciate your business. We hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

June 19, 2017

The salesperson was informative, knowledgable and funny. I am in the market for a luxury SUV. I came to Mercedes-Benz to find a SUV which not only works on paper, but also fits my 6'4" husband who prefers More

by songBG
Recommend Dealer
Yes
Employees Worked With
Bob Murray
Jun 22, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback! It's wonderful to hear that you had a great experience with Bob, and that he made sure that all of your needs and expectations were met. We're glad that you felt confident and at ease with his assistance, and that the process was hassle-free and pleasant from start to finish. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

June 18, 2017

Bob Murray I had a fantastic time with bob throughout the entire car buying process. He is very knowledgeable easy to speak with, maintains a phenomenal mustache More

by Josh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Murray
Jun 22, 2017 -

Walter's Mercedes-Benz of Riverside responded

We're happy to hear that you had a great experience with Bob, Josh! We're so glad that he was so helpful and informative, and made sure that all of your needs and expectations were met. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

June 18, 2017

No "high pressuer sales technique" from Bob I am completely repelled by pushy sales people. I have simply walked away from countless other salespeople and dealerships that have been overbearing More

by Deb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Murray
Jun 22, 2017 -

Walter's Mercedes-Benz of Riverside responded

We're happy to hear that Bob was able to make your car buying experience so pleasant, Deb! It's wonderful to know that you were so well accommodated, and that he made you feel confident and at ease throughout the process. We're glad all of your needs and expectations were met, and we appreciate your business! We hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

June 17, 2017

Art Miranda is Amazing! Going from a 2001 Honda Civic to a 2016 Mercedes Benz can be a little intimidating but Art was patient, extremely knowledgeable, positive and made the More

by LindaR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Guerrero, Arthur Miranda
Jun 22, 2017 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your new car, Linda! We're happy to hear that Art was so helpful and accommodating, and made sure you were well informed about your options. It's wonderful to know that he made you feel confident and at ease throughout the process, and that all of your needs and expectations were met! We appreciate your recommendation and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

June 16, 2017

Car Purchase Great customer service, friendly and helpful. I walked in asked for a specific car and Bob never tried to sell me on anything I wasn't asking about. More

by Rickdog5066
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Murray, Ari Abdolhosseini
Jun 22, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks Rick! We're so pleased to hear that Bob was so helpful and accommodating throughout your car buying experience, and that all of your needs and expectations were met. It's wonderful to know that you felt confident and at ease with his assistance, and we appreciate your business! We hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

June 16, 2017

Highly Recommend I had the pleasure of working with Mike Marotta during my car buying experience. He was extraordinarily helpful, patient and efficient. Additionally, More

by Barryyoch1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Marotta
Jun 22, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great recommendation, Barry! It's wonderful to hear that Mike was able to make your car buying experience so excellent, and that all of your needs and expectations were met. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

June 15, 2017

Great dealership I brought my wife's MB in for an 'A' service, and I was so pleased with the experience. David Greene met me at the door and took care of the car quick More

by Rickw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Jun 22, 2017 -

Walter's Mercedes-Benz of Riverside responded

We're happy to hear that you had such a great experience with us, Rick! It's wonderful to know that David was so helpful and accommodating, and made sure your car was well taken care of. We're glad you felt confident and at ease with his assistance, and we appreciate your business! We hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

June 14, 2017

Service dept Jr Rodrigues is great and very accommodating, we live two hours away and had a great experience with service dept and specially Jr, thank you. More

by Car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating! We're so glad you had a great experience with JR, and that he made sure you were well accommodated from start to finish. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

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