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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,256 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,256 reviews

June 26, 2017

Great first experience with the Service shop! This was my first experience with the Walters' Service side of the house. Our Sprinter van has done great all year, and my 10,000 mile/one year servi More

by Bammer1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Jun 26, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks Bammer! We're happy to hear that your first service experience with us was so excellent, and that all of your needs and expectations were met. It's wonderful to know that David was so helpful and accommodating, and that he made you feel confident and at ease with the work that was done on your vehicle. We're glad it was a hassle-free process for you, and we appreciate your business! We look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

June 25, 2017

Service Department Just a quick note to say thank you to David Green for handling my service appointment today and hats off for doing an outstanding job. More

by Rtormey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Jun 26, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, Rtormey! We're happy to hear that you had a great experience with David, and that he made sure you and your car were well taken care of. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

June 24, 2017

Best dealer Rashad Whitlow was the best sales person go see him great deals works hard . Will give you what your looking for . He will even come in on his day of More

by Benz1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rashad Whitlow
Jun 26, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great recommendation, Benz1! We're happy to hear that Rashad was so helpful and accommodating, and made sure you had an excellent car buying experience. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

June 24, 2017

Excellent service! I went into Walters on my lunch break expecting to take a look at a few vehicles and see what my options were. Instead I walked out with a brand new v More

by breemaria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Fitzpatrick, Rashad Whitlow
Jun 26, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks breemaria! We're pleased to hear that you had a great experience with Rashad. It's wonderful to know that he was so helpful and attentive, and was able to make sure that all of your needs and expectations were met. We're glad that it was a quick, hassle-free process, and that he made you feel confident and at ease with your purchase. We appreciate your recommendation and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

June 23, 2017

The Best Sales Woman “Thankfully, I was helped and assisted by Jacqueline Nasser who was an ideal mix of professionalism, courteousness, and calm.” I love my new C-Class. More

by fkline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Nasser
Jun 26, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks fkline! It's wonderful to hear that Jackie was so helpful and accommodating, and made your car buying experience excellent from start to finish. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

June 22, 2017

The best man service man David Greene is a very polite and courteous ! He takes care of Buisness and makes sure that everything is taken care of before and after service is co More

by terry galloway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Jun 22, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, Terry! We're happy to hear that David has made your service experiences so pleasant and accommodating, and that you have felt confident with all of the work done on your vehicle. We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

June 21, 2017

The BEST car buying experience! Thank you to Andrew Wagner and his assistant, Raul, they have created a Mercedes owner for life! They both made us feel comfortable and are extremely More

by neakster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Wagner
Jun 22, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, neakster! It's wonderful to hear that Andrew and Raul were so helpful and attentive, and worked together to ensure that all of your needs and expectations were met. We're glad it was a pleasant, hassle-free experience, and we appreciate your business. We hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

June 21, 2017

Great customer service! I want to thank Andrew for making it so easy to get my deal done. Had some obstacles but he dealt with them. I never felt pressured or rushed. They de More

by louball75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Wagner
Jun 22, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks louball75! We're happy to hear that you had a great experience with Andrew, and that he made sure that all of your needs and expectations were met. It's wonderful to know that you felt confident and at ease, and that the process was hassle-free from start to finish. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

June 20, 2017

Awesome service Bob was amazing to my family and I. He provided wonderful customer service. Bob was generous and provided us the best deal. Come in the see Bob. More

by Mmmbbb003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Towns, Bob Murray
Jun 22, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating! We're happy to hear that Bob was so helpful and accommodating, and made sure that you and your family had such a pleasant experience. We appreciate your recommendation and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

June 20, 2017

Amazing and memorable experience! Being a first time buyer, I did not know what to expect, but I knew what I wanted. Jackie was a pleasure to work with. She made me feel very comfortab More

by Trust2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Nasser
Jun 22, 2017 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your new car, Trust2017! It's wonderful to hear that Jackie was so helpful and accommodating, and made your first Mercedes experience so pleasant and hassle-free. We're glad she made you feel confident and at ease throughout the process, and we appreciate your business. We hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

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