Walter's Mercedes-Benz of Riverside

MBRACE The day I visited Walters to have my MBRACE reset the service department was extremely busy. I have never seen a service department so busy. David Gr The day I visited Walters to have my MBRACE reset the service department was extremely busy. I have never seen a service department so busy. David Greene had me out of there with the service complete along with a car wash in an hour. More

Great experience Jackie was great to work with, she made it a a great experience! Everyone was friendly and very helpful. This is our 4th Mercedes and the second one t Jackie was great to work with, she made it a a great experience! Everyone was friendly and very helpful. This is our 4th Mercedes and the second one that we purchased from Jackie. We would not hesitate to return to Walters Mercedes in the futures. More

I made a great choice I did my homework and went through a good deal of research for my somewhat complicated trade in/purchase for the car I always wanted and can undoubtfu I did my homework and went through a good deal of research for my somewhat complicated trade in/purchase for the car I always wanted and can undoubtfully say that Walter's exceeded all my expectations! From the moment I made the initial contact, Art was quick to respond and actually did upfront work to appraise my two trade ins. He constantly followed up, arranged to fedex paperwork for my convenience, arranged for one of my trade ins to be picked up, even it was 2 hours drive one way. During my visit at the dealership, I felt relaxed and comfortable, Art and his manager gave a good value for my trade in, he had the car I wanted ready at the lot and he was contantly giving me update what they are working on. Everything was taken care of very professionally. Even the little gift box with the keys in a keyholder and a pen, Art gave me at the end, showed me the high level of customer care this dealership has. I already know I will not use anyone else for my next car! More

My first experience at a Mercedes- Benz Service Center Brandon Monaco as my Service Avisor, attentiveness to my description as to the reason that I brought my 2003 C230 Kompressor to Wallter's. Helped to m Brandon Monaco as my Service Avisor, attentiveness to my description as to the reason that I brought my 2003 C230 Kompressor to Wallter's. Helped to make my first visit to a Mercedes Service Center a great experience. More

Out of State Buyer First of all I would like to start by saying Great Place to buy a car from. I am not the person who likes the traditional come into the dealership to First of all I would like to start by saying Great Place to buy a car from. I am not the person who likes the traditional come into the dealership to buy a car. I like to buy via email or phone. From my first email request i received a video tour and pictures of the car I was looking at with out even having to request it. Andrew and Raul were great to work with and will definitely be back for the next car. thanks again. More

Always helpful The service department especially David Green always provides excellent service and make sure take care of your car. The friendly environment always m The service department especially David Green always provides excellent service and make sure take care of your car. The friendly environment always makes me to go back when I can go to the other dealers close to my house but I decide to drive to Riverside and come to see David Green because I know he always helpful. Thank you More

Took care of my car and communicated very well All is good once again I'll always go to Walters. It's better for me. They always treat me like a good person and customer I appreciate that All is good once again I'll always go to Walters. It's better for me. They always treat me like a good person and customer I appreciate that More

I will not ever shop anywhere else. Excellent customer service from Jackie and the other staff at Walters. I was able to get into a 2018 CLA250 model, i must say I love the car. Jackie Excellent customer service from Jackie and the other staff at Walters. I was able to get into a 2018 CLA250 model, i must say I love the car. Jackie took care of my trade in and got me in a new lease. I will be back again when my lease is up, to purchase this car, or get into a CLS 550. Either or I love my mercedes. More

Repair of BAS David Greene does an excellent service to his customers. glad Mark recommended. He knows the issues and is very good at keeping you informed. Give him David Greene does an excellent service to his customers. glad Mark recommended. He knows the issues and is very good at keeping you informed. Give him a pay increase but do not promote him out of this job. He is very good and we keep losing the good ones to higher management. More

Quick and efficient service. David Green was very efficient and on top of his game. No waiting. Two other employees helped park and took down information were very professiona David Green was very efficient and on top of his game. No waiting. Two other employees helped park and took down information were very professional and helpful. This was a recall service for my Navion RV. More