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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,256 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,256 reviews

July 18, 2017

My first experience at a Mercedes- Benz Service Center Brandon Monaco as my Service Avisor, attentiveness to my description as to the reason that I brought my 2003 C230 Kompressor to Wallter's. Helped to m More

by GC230
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Jul 19, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks GC! We're happy to hear that Brandon was so helpful and accommodating, and made sure that your first service experience with us was so pleasant and hassle-free. We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

July 18, 2017

Out of State Buyer First of all I would like to start by saying Great Place to buy a car from. I am not the person who likes the traditional come into the dealership to More

by bvlv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Wagner
Jul 19, 2017 -

Walter's Mercedes-Benz of Riverside responded

It's great to hear from you, bvlv! We're glad that Andrew and Raul were so helpful and attentive, and that they made sure that you were were well accommodated from start to finish. It's wonderful to know that you were so well informed about the vehicle you were interested in, and that you had all of your needs and expectations met. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

July 16, 2017

Always helpful The service department especially David Green always provides excellent service and make sure take care of your car. The friendly environment always m More

by Firouzeh.G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Jul 17, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback, Firouzeh! We're happy to hear that you have had great experiences with David, and that he has made sure that you and your car are always well taken care of. It's wonderful to know that he makes you feel confident and at ease with the customer care that is extended to you, and we appreciate your business. We hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

July 15, 2017

Took care of my car and communicated very well All is good once again I'll always go to Walters. It's better for me. They always treat me like a good person and customer I appreciate that More

by Jo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Jul 17, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, Jo! We're happy to hear that you continue to have great experiences with us, and that you have had all of your needs and expectations met. We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

July 15, 2017

I will not ever shop anywhere else. Excellent customer service from Jackie and the other staff at Walters. I was able to get into a 2018 CLA250 model, i must say I love the car. Jackie More

by Lianne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Nasser
Jul 17, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks Lianne! It's wonderful to hear that Jackie was so helpful and attentive, and made sure that you found the perfect car for you. We're glad all of your needs and expectations were met, and we appreciate your business! We look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

July 14, 2017

Repair of BAS David Greene does an excellent service to his customers. glad Mark recommended. He knows the issues and is very good at keeping you informed. Give him More

by 1SLKmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Jul 14, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks 1SLKmom! We're happy to hear that you had a great experience with David, and that he was so helpful and informative throughout your service process. It's wonderful to know that you were well accommodated, and we appreciate your business. We hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

July 14, 2017

Quick and efficient service. David Green was very efficient and on top of his game. No waiting. Two other employees helped park and took down information were very professiona More

by Wayne W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Young lady who directed me where to park and wrote down info. Gentleman who brought the RV back to me when completed. Both were very professional and personable., David Greene
Jul 14, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, Wayne! We're happy to hear that you had a great experience with David, and that you had all of your needs and expectations met. It's wonderful to know that your vehicle was so well taken care of, and we appreciate your business! We hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

July 14, 2017

excellent service I took my car for service .., Also had an issue with the sun roof.., JR Rodriguez (my advisor) took care of my e350 ..,He provided me with a loan More

by REY_HEDEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks Rey! We're happy to hear that you had a great service experience with JR, and that he made sure that your car was well taken care of. It's wonderful to know that you were well accommodated while your sun roof issue was resolved, and we appreciate your business! We hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

July 13, 2017

Excellent Customer Service! Every time my car is in need of service, David Greene is always there to make sure everything goes well. Excellent customer service!!! Would recomme More

by Malanis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Jul 13, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, Malanis! We're happy to hear that you have had great experiences with David, and that he makes sure that all of your needs and expectations were met. We appreciate your recommendation and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

July 13, 2017

Great Service David Greene was extremely helpful, friendly and understanding. He wrote up the recall repair order and had the repair completed in one hour. Thanks f More

by Paul Wadley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Jul 14, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, Paul! We're happy to hear that you had a great experience with David, and that he made sure that your car was quickly and efficiently taken care of. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

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