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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,149 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,149 reviews

May 02, 2017

A Big Thank You to Peter Tecson!!! We leased our first Mercedez Benz at Walter's in 2009 and were very pleased with our experience! As we moved away in 2014, unfortunately, we went to More

by Mercedez Smiles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Tecson
May 03, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback, Mercedez Smiles! We're pleased to hear that Peter has been so helpful and accommodating to you, and was able to assist you with the terms of your previous lease. It's wonderful to know that he got you a great deal on a new one, and that he made sure that all of your needs and expectations were met. We're glad you felt confident and at ease with his assistance, and we appreciate your business! We look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

May 02, 2017

Quality Service Walters MBZ has provided excellent quality care and service to my vehicles over the past 20 yrs. David Greene thank you for your expertise regarding More

by Deon1854
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Greene
May 03, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks Deon! We're happy to hear that you have had such excellent experiences with us, and that all of your needs and expectations have been met each time. It's wonderful to know that David has been accommodating and attentive, and has made you feel so confident in the customer care that is extended to you. We're glad your car has been well taken care of, and we appreciate your business! We look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

May 01, 2017

Walter's Mercedes Benz and Sales Associate Rashad Whitlow Walter's has great inventory! Rashad Whitlow is a fantastic sales associate! Please make sure you ask for him personally! He will take care of you! More

by tgeiger7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rashad Whitlow
May 03, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, tgeiger! We're happy to hear that you had a great car buying experience with Rashad, and that he made the process so pleasant and hassle-free. We appreciate your recommendation and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

April 30, 2017

Outstanding Salesman I've been dealing with Walter's Mercedes for the past 8 years and Ricky Akigbe has given us nothing but superb service, and his attention to our needs More

by Roland_Scott
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Akigbe
May 01, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, Roland! We're pleased to hear that you continue to have great experiences with Rick, and that he always makes sure that all of your needs and expectations are met. We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

April 30, 2017

Rick Akigbe I'm going on my third lease, Rick is fast, very nice and personable. I come from Las Vegas just so I can get my car. I would recommend Walters and Ric More

by Blackrayn22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Akigbe
May 01, 2017 -

Walter's Mercedes-Benz of Riverside responded

It's great to hear from you, Blackrayn! We're so glad that Rick continues to make your leasing experiences so pleasant and accommodating, and that he makes the drive in from Vegas so worthwhile for you. We appreciate your recommendation and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

April 30, 2017

Great car buying experience!!! Had a wonderful experience today @ Walters Mercedes. Everyone there was extremely pleasant, and our salesman Bob Murray, made is such a wonderful buy More

by JessE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Murray, Ari Abdolhosseini, Bryan Fitzpatrick
May 03, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks JessE! We're happy to hear that you had a great experience with Bob, and that he made sure that all of your needs and expectations were met. It's wonderful to know that you felt well accommodated and confident with his assistance, and we appreciate your business! We look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

April 30, 2017

Excellent customer service!! My husband and I recently purchased an E-Series Mercedes from the Riverside dealership.We were referred to Rick Akigbe who provided us with great serv More

by Mercedes girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Akigbe
May 01, 2017 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your new car, Mercedes girl! We're happy to hear that you and your husband were so well accommodated, and that Rick made sure all of your needs and expectations were met. It's wonderful to know that you're enjoying your new car, and we appreciate your business. We hope to work with you again in the future! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

April 30, 2017

Great Service My husband and I went there yesterday to pick up our brand new GLC. Dealt with Andrew Wagner and what a breeze! He took care of everything from start More

by T&CMangos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Wagner
May 01, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks T&C! We're happy to hear that Andrew and Raul were so helpful and accommodating, and made sure the process of purchasing your vehicle was so hassle-free and convenient. We're glad you were well informed and felt confident with your new car, and we appreciate your business! We hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

April 30, 2017

Muy contenta recibí la atención que buscaba la orientación del vendedor me pareció una persona muy amable y muy bien capacitada todo Lo hicieron muy rápido estoy More

by Belias83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Villasenor
April 29, 2017

Good Service This was a great experience. Everyone helped me with a great car. Mr. Rosas was always available for information. Mr Wagner is was great at cars b More

by htucker14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy in finance, Bob Rosas, Andrew Wagner
May 01, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great rating, htucker! We're happy to hear that Raul, Bob, and Andrew were so helpful and accommodating, and worked together to ensure that all of your needs and expectations were met. It's wonderful to know that you were well informed and acquainted with your new car, and we're glad you're enjoying it! We hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

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