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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,289 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,289 reviews

August 23, 2017

Always trusted to work on my Mercedes Walters Automotive in Riverside is always trusted to work on my Mercedes. I always get prompt, accurate, and professional service from all their servi More

by Frank2128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2017 -

Walter's Mercedes-Benz of Riverside responded

Frank thank you for being a loyal customer. We're glad you have fouind a service adviser like Mark. It's important to know whats happening to your car but probably more important to know how to prevent something from happening, so we're glad Mark informs you. We appreciate your business and look forward to working with you again! Regards Ray Burke - General Manager

August 23, 2017

No worries I have limited time when it comes to taking care of my car. So when I can text Brandon with my car problem and he sets up my service and loaner car, i More

by glk350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Aug 24, 2017 -

Walter's Mercedes-Benz of Riverside responded

Life is busy so we're glad Brandon has been so accommodating to you and your schedule. It's great to know you're taking advantage of the loaner cars. We appreciate this 5 star review and we look forward to working with you again. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

August 21, 2017

Excellent vehicle knowledge Our salesman, Eddy Elsayed knew the Mercedes quality, safety features and overall driving performance in depth. Finally, bringing us to the pros and More

by Sam
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Guerrero
Aug 21, 2017 -

Walter's Mercedes-Benz of Riverside responded

We're glad you were able to get a lot of useful information from Eddy. Purchasing or Leasing a new car are very big undertakings and should be thought about. When you're ready just give Eddy a ring and set up an appointment. We look forward to working with you in the future. Please be sure check out our Facebook and Twitter to keep up with savings and updates. Regards, Ray Burke - General Manager

August 21, 2017

Dream car day From the moment we walked into the dealership all the employees were very friendly but the one that stood out the most was mr. Peter Tecson he was kin More

by Blue light path
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Tecson
Aug 21, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thank you for stopping by! We're glad Peter was able to get you out on a good test drive, while making you feel comfortable. We thank you for your recommendation. We appreciate your business and we look forward to working with you in the future. Please be sure check out our Facebook and Twitter to keep up with savings and updates. Regards, Ray Burke - General Manager

August 18, 2017

Excellent Services My experience at Walters MBZ Riverside is extremely appreciated for the quality care and service to myself and my cars. Always receiving expedited che More

by Deon1854
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Greene
Aug 21, 2017 -

Walter's Mercedes-Benz of Riverside responded

We're so glad the service team is able to provide you with a great level of care each time. We appreciate your business and we look forward to working with you in the future. Please be sure check out our Facebook and Twitter to keep up with savings and updates. Regards, Ray Burke - General Manager

August 18, 2017

Amazing service Brandon Monaco is an excellent advisor. He is very friendly and always ready to serve. I always look for him while making an appointment because he ac More

by Andrea Transp.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaid Barragan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaid is always there too with excellent service., Brandon Monaco
Aug 21, 2017 -

Walter's Mercedes-Benz of Riverside responded

Andrea we're so glad Brandon is always so accommodating to your needs. We thank you for being a loyal customer, we appreciate your business and we look forward to working with you in the future. Please be sure check out our Facebook and Twitter to keep up with savings and updates. Regards, Ray Burke - General Manager

August 17, 2017

Great Experience I am a long time Walter's fan. Over the years I have made several purchases in merchandise and vehicles and have always had a great experience. I ofte More

by CSmith
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bob Murray
Aug 18, 2017 -

Walter's Mercedes-Benz of Riverside responded

First, thank you for your continued business. We're so pleased you felt so confident in us that you would refer a family member. We're glad that we could live up to that recommendation. We'll let Bob know how much you appreciate him and his work. Please be sure check out our Facebook and Twitter to keep up with savings and updates. Regards, Ray Burke - General Manager

August 17, 2017

Excellent Experience I recently went to Walter's Mercedes to inquire about a new lease. Jacqueline Nasser was highly recommended and she did not disappoint. She is knowle More

by marcibarba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Nasser
Aug 18, 2017 -

Walter's Mercedes-Benz of Riverside responded

The new CLA is a beautiful vehicle and we're glad Jackie was able to get yo in it. We're glad you appreciate Jackie's concise style of sales. Thank you for your future recommendations. We appreciate your business and we look forward to working with you in the future. Please be sure check out our Facebook and Twitter to keep up with savings and updates. Regards, Ray Burke - General Manager

August 16, 2017

I love my new MB! My experience at Walter's Mercedes was fantastic. Christian Garcia was knowledgeable, did not pressure us, and is a genuinely great guy. He went abo More

by Cassrn08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Felix
Aug 16, 2017 -

Walter's Mercedes-Benz of Riverside responded

We're glad Christian created an informative and pressure free atmosphere for your purchase process. We thank you for your business and 5 star review! Check out our Twitter and Facebook for updates, savings, and more. Regards Ray Burke - General Manager

Aug 16, 2017 -

Walter's Mercedes-Benz of Riverside responded

Check out our Twitter and Facebook for updates, savings, and more.

August 15, 2017

Great Personel Service We live in Palm Springs Ca. after going into our local Mercedes dealer and not getting the service or deal, or help in finding the car I wanted. We dr More

by Charlie57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ari Abdolhosseini, Rashad Whitlow
Aug 16, 2017 -

Walter's Mercedes-Benz of Riverside responded

It was our pleasure and our honor to serve someone who serves his community. We're glad Rashad was able to give you the attentiveness and customer care that every customer, mayor or not, deserves. We look forward to working with you again in the future. Check out our Twitter and Facebook for updates, savings, and more. Regards Ray Burke - General Manager

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