Walter's Mercedes-Benz of Riverside

Despite being busy, I was extremely pleased with the service and how efficiently they worked to fix the issue with my vehicle. The staff was friendly, and JR answered all my questions and made me feel a service and how efficiently they worked to fix the issue with my vehicle. The staff was friendly, and JR answered all my questions and made me feel at ease. More

We chose Walter's because of transparency and willingness to listen to there customers shopping within budget. After submitting request for quote (ePrice), Edwin Corea contacted me and helped broker deal to listen to there customers shopping within budget. After submitting request for quote (ePrice), Edwin Corea contacted me and helped broker deal with Sales manager within an hour by phone. His uncanny ability to effectively translate customer requirements led to a rock-solid deal below budget ! We arrived the next day, confirmed the deal on paper and drove off with a new GLC 300 a short time later. Edwin and his team at Walter's exceeded expectation with tremendous professionalism, courtesy, and going the extra mile when necessary. Thank you so very much ! More

Most professional and highly recommended Mercedes dealership in the Riverside area. They always sought out to provide the best service for their clients. dealership in the Riverside area. They always sought out to provide the best service for their clients. More

Alex is one of the most comprehensive and competent service advisors in the industry. He make me and my families experience worth while, every time. service advisors in the industry. He make me and my families experience worth while, every time. More

Highly recommended and professional dealership in Riverside area. Service consultant Mr. Alex Ramirez always goes above and beyond to ensure complete customer service. He is a motivated service spe Riverside area. Service consultant Mr. Alex Ramirez always goes above and beyond to ensure complete customer service. He is a motivated service specialist who ensures client is well taken care of. His service is truly commendable. More

JR was very communicative and welcoming. He explained the details of my service and answered all my questions. He explained the details of my service and answered all my questions. More

Took my car in for Service A. I am ALWAYS happy to work with JR Rodrigues. He is Very Professional and Courteous. I am ALWAYS happy to work with JR Rodrigues. He is Very Professional and Courteous. More

I brought my car in for service & had the pleasure of working with Kelly Sandefur who is very professional, courteous & gracious, she goes the extra step to make sure you, the customer is satisfied! Walt working with Kelly Sandefur who is very professional, courteous & gracious, she goes the extra step to make sure you, the customer is satisfied! Walter's is fortunate to have her!! Thank you Kelly!! More

I had an excellent experience buying a car at Walter's Mercedes. Diego Moron was our sales rep and he made it super easy and was very helpful in expediting the process. Diego made it a very pleasant exp Mercedes. Diego Moron was our sales rep and he made it super easy and was very helpful in expediting the process. Diego made it a very pleasant experience. I highly recommend this dealership and Diego Moron. More

I have NEVER been so pleased! !! My service gentleman was, Michael Ramos. He went the extra mile to make my 90,000 service a wonderful experience. It began a week before my appo !! My service gentleman was, Michael Ramos. He went the extra mile to make my 90,000 service a wonderful experience. It began a week before my appointment when he explain, in detail, what the car needed and why it was important. I had so much confidence in him and was so grateful that I truly understood what was needed. THANK YOU MICHAEL RAMOS😃 Just one suggestion to Mr. Walter, The seating in the waiting room is so uncomfortable. If you go across the street to Lexus or BMW you will see what I mean. They have comfy chairs. When you decide to wait for your car, it would be so nice to be able to do so in comfort. You have a wonderful staff!! More