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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,289 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,289 reviews

September 01, 2017

Satisfied as always Recently visited the dealership for service and again is very satisfied. As always service is really good and the people treat you well. Specially my More

by Hunter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Sep 05, 2017 -

Walter's Mercedes-Benz of Riverside responded

Hunter we're glad the service department continues to please you. It's great to know Brandon get the job done they way you like it! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

September 01, 2017

Fast service! He did amazing job in getting me in and out! I always make it in time for work and be able to get things done. More

by Janetp
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Sep 05, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your five star review! We're so glad Austin did a great job for you. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

August 31, 2017

Excellent Service and Very Professional Stuff!! I was helped out by Bob when I purchased my car earlier this week. Bob surely knew all about the car I was interested and helped me through the car bu More

by Derek Y
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Murray, Andy Towns, Frank Serraro
Sep 05, 2017 -

Walter's Mercedes-Benz of Riverside responded

Derek we're glad you had a great top to bottom experience with us. We're overjoyed Bob, Frank, and Andy made your time enjoyable! We thank you for the five star review and we look forward to working with you again. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

August 31, 2017

Great Car buying Experience We left other dealerships after receiving poor service and ended up purchasing at Walters because we were extremely impressed with their professionali More

by crisco5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Murray
Sep 05, 2017 -

Walter's Mercedes-Benz of Riverside responded

We're so glad Bob was able to provide you with the service you deserve. There are many reasons why purchasing a vehicle from another dealership is acceptable, not receiving service ibn't one of them so it brings us great joy to know Bob treated you right. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

August 30, 2017

Good service My purchase experience, through Costco auto program, with this dealership was pleasant. Both Andrew and his sales assistant, Raul, were very patient a More

by Happy fish
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Wagner, Andy Towns
Aug 31, 2017 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your new car! We're pleased to hear that Raul and Andrew were so helpful and accommodating, and worked together to ensure that your car buying process was pleasant and hassle-free. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

August 28, 2017

Excellent service Eddy Elsayed is great guy and was very patient and professional to introduce the card to me. I appreciate his help. Will introduce friends to Walter's More

by Lixiamccarty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your 5 star review. We're glad Eddy was so helpful in your purchase experience. e appreciate your business and we look forward to working with you again. Please be sure to check out our facebook and twitter for savings, updates, and more. Regards, Ray Burke - General Manager

August 26, 2017

B service on vehicle I receive service for my 2011 ML 350. Service is pricey but quality is excellent. Brandon is knowledgeable and informative. I also appreciate his exce More

by Monique521
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Aug 28, 2017 -

Walter's Mercedes-Benz of Riverside responded

We're glad you find our service to be excellent. We thank you for being a continued customer. e appreciate your business and we look forward to working with you again. Please be sure to check out our facebook and twitter for savings, updates, and more. Regards, Ray Burke - General Manager

August 24, 2017

Excellent service ! Working with ART was a wonderful experience! I wanted to purchase the E400 2018 and Art made it happen ! My wife and I are thrilled with this car ! Ar More

by RAMY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Miranda
Aug 28, 2017 -

Walter's Mercedes-Benz of Riverside responded

Lindell we're so glad you came to us. We're overjoyed Art was able to get you the car you wanted! We're happy for you and the wife. We appreciate your business and we look forward to working with you again. Please be sure to check out our facebook and twitter for savings, updates, and more. Regards, Ray Burke - General Manager

August 24, 2017

Easiest Car Buying Experience I Have Had! I worked with Andrew Wagner in the process of leasing my new CLA250 from Walter's Mercedes Benz. Andrew did was exceptional and was able to take care More

by Fain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Wagner
Aug 24, 2017 -

Walter's Mercedes-Benz of Riverside responded

Andrew's known for doing a great job and in this case it's no different. We, especially Andrew, thank you for this review and recommendation and hope you're enjoying the CLA. We look forward to working with you again. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

August 24, 2017

Excellent service My visit with Walters was exceptional! Austin Schneider was very professional, provided Great customer service and follow up with me on the repairs on More

by Karyn Martin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Aug 24, 2017 -

Walter's Mercedes-Benz of Riverside responded

Karyn it's great to know you had such a pleasant time working with Austin. We're glad you were kept informed on the progress of your vehicle, We appreciate your business and we look forward to working with you again. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

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