Walter's Mercedes-Benz of Riverside

Overall the service is good This is my first visit and Cody Burt is very professional on what he is doing, I am happy to get what I got and will be happy to come again. This is my first visit and Cody Burt is very professional on what he is doing, I am happy to get what I got and will be happy to come again. More

Great Customer Service David Greene at Walter's goes beyond expectations to makes sure that our Siesta Sprinter is in tip top running shape. He makes sure that each item is David Greene at Walter's goes beyond expectations to makes sure that our Siesta Sprinter is in tip top running shape. He makes sure that each item is handled on my list and that our RV is running safely. I can count on him to stay on top of the job and he keeps me in the loop as progress is made. I trust him! More

GET THE JOB DONE RIGHT When it comes to service I have very high expectations. When it comes to Mercedes my expectations are even higher. Walter's & David Green ALWAYS exc When it comes to service I have very high expectations. When it comes to Mercedes my expectations are even higher. Walter's & David Green ALWAYS exceed my HIGH expectations. The work that Walter's service department does is PRIMO , I never worry about it being done right. The service is FIVE STAR. That is what keeps me coming back, to get the job done RIGHT and get the red carpet treatment. I always leave feeling HAPPY & SATISFIED. More

Cody Burt did a Great job, was knowledgeable, curtious, kind, answered my phone called without having to wait for a long time before talking to me regarding on did a Great job, was knowledgeable, curtious, kind, answered my phone called without having to wait for a long time before talking to me regarding on how things are going. I highly recommend h to anyone. More

New 2018 GLS450 My experience at Walter's Automotive was excellent. Eddy Elsayed was very friendly, helpful, and honest! He worked with me on getting the best deal fo My experience at Walter's Automotive was excellent. Eddy Elsayed was very friendly, helpful, and honest! He worked with me on getting the best deal for my 2018 Mercedes GLS450. We were still finishing up after closing hours and I did not feel rushed at all!! I'm so happy with my purchase and would recommend Eddy to all my friends. Thank you! More

First Service Visit I brought my 2016 ES350 into Walter's for service and had an outstanding experience from start to finish. Austin Schneider was my service representat I brought my 2016 ES350 into Walter's for service and had an outstanding experience from start to finish. Austin Schneider was my service representative and was very professional, courteous and on time! Thank you for the awesome experience! More

Purchase used/new Mercedes, Raul Ayala was excellent! Walters again provided premier service. Raul Ayala was knowledgeable, professional and so courteous. We would recommend his service to all, knowing th Walters again provided premier service. Raul Ayala was knowledgeable, professional and so courteous. We would recommend his service to all, knowing their experience would be as pleasant. Thanks again! Finance Representative was also top-notch, excellent. More

A Mercedes type experience Mercedes is renowned for quality and service. Andrew and Raul exemplify all that is Mercedes Benz. We bought a new GLC300 from Andrew in January 2017. Mercedes is renowned for quality and service. Andrew and Raul exemplify all that is Mercedes Benz. We bought a new GLC300 from Andrew in January 2017. THAT car was cursed with 3 fender benders in the first 6 months before someone finally ran a red light and sent it to the scrap yard. My first thought was to reconnect with Andrew Wagner to replace it with a new one. We told him our needs and wants and he located the vehicle for us in, of all places, the port of LA. It has just gotten off the boat and still had not been prepped for delivery to a dealership. Andrew dispatched a Walter's employee to retrieve our new GLC and brought it to the dealership. The next day all we had to do was show up, sign some papers with Julio, and my wife was on her way in her new car. Raul helped her to pair her cell phone with the car and, because she was already familiar with the controls on the car, she was on her way. It could NOT have been made any easier by anyone involved. Julio even arranged to have our extended warranty and prepaid maintenance contracts assigned to the new vehicle. I'd say we spent a TOTAL of 90 minutes inside the dealership which is a record in all of our 30 years experience in purchasing vehicles. Andrew made it happen for us. We will be buying more new Mercedes in the future and look forward to dealing with Walter's MB and Andrew Wagner. THANKS Andrew for a wonderful experience! More

Great service Jackie was a pleaser to work with. Everything went smooth and my husband and I got in the car we wanted. This is our 3rd car from Walters Mercedes. Jackie was a pleaser to work with. Everything went smooth and my husband and I got in the car we wanted. This is our 3rd car from Walters Mercedes. More

Exceptional service We are very familiar with Walter's Mercedes-Benz, as this was going to be our 3rd purchase. I arrived at Walter's Mercedes with my husband and was wa We are very familiar with Walter's Mercedes-Benz, as this was going to be our 3rd purchase. I arrived at Walter's Mercedes with my husband and was warmly greeted by Jacqueline Nasser, with a friendly smile and firm handshake. I immediately felt comfortable and excited to see the car my husband had chosen for us, as he had been at the dealership earlier that day. Jacqueline conversed with us, and showed us all the equipment. We were impressed with her keen knowledge of the Mercedes GLC 300. She showed us the details of the car, plus all the safety features, which was important to both of us. She suggested a test drive for our family, we had our 2 teenaged sons with us. We loved the car more as we drove it, the way it handled and it was fully loaded! I loved the openness, the moon roof and the luxurious feeling. My husband love the pickup and the way it handled. Our sons enjoyed the roominess and it was so cool. Jacqueline handheld us from the beginning we stepped onto the lot until she handed us the keys and congratulated us on our new car. She set us up on her iPad and showed us the equipment details. We loved working with Jacqueline Nasser and recommend her to our family and friends. More