Walter's Mercedes-Benz of Riverside

excellent Best customer service experience ever.Rick was the best sales representative there would recommend Walter Mercedes Benz to any one. Best customer service experience ever.Rick was the best sales representative there would recommend Walter Mercedes Benz to any one. Thank you for the experience More

Excellance in Customer Service Very accommodating MB Service Department and always professional! I drive here from Bishop, CA to have my MB serviced...you can imagine how many MB D Very accommodating MB Service Department and always professional! I drive here from Bishop, CA to have my MB serviced...you can imagine how many MB Dealerships I pass in order to have "The Best" work on my vehicle. More

Great Experience My experience at Walter's was excellent. Christian Garcia (Sales Associate) was very knowledgeable, professional and personable. He took the time to a My experience at Walter's was excellent. Christian Garcia (Sales Associate) was very knowledgeable, professional and personable. He took the time to answer all our questions with no pressure on purchasing. After a few test drives, we did purchase a GLE. I love my vehicle and would recommend Walter's to anyone wanting to purchase a Mercedes. Thank You Christian and Staff! More

No Guess Work A couple years ago, the review wouldn't have been so excellent. But now, bringing the vehicle to Walter's has never been easier. Customer attention is A couple years ago, the review wouldn't have been so excellent. But now, bringing the vehicle to Walter's has never been easier. Customer attention is prompt upon arrival and a courtesy vehicle was waiting for me after checking in the car. Service details were very-well explained to me by Brandon. He regularly sent me status updates on the completion time and where they were in the service process and tire replacement. Brandon knew the importance to have the vehicle back by a certain time and he made it happen with a couple hours to spare. The last several services have been a great improvement to service that I've experienced in the past. More

Pleasent Experience The moment I walked thru the door, I was greeted by David Greene. The time that I spent with David and how he walked me through what the requirements The moment I walked thru the door, I was greeted by David Greene. The time that I spent with David and how he walked me through what the requirements for service for my MB. I was greeted with a smile, handshake and a good morning. David was very professional, knew his business and was pleasure to talk to, I almost felt like I had known David for a very long time He kept me informed as to the expected time the service would completed, etc. WHAT A PLEASENT YOUNG MAN!! More

Service Department is one JOKE The Service Writers at Walter's Mercedes needs a refreshment course on Customer Service. My service Writer J R was and is a complete xxxxxx bag wh The Service Writers at Walter's Mercedes needs a refreshment course on Customer Service. My service Writer J R was and is a complete xxxxxx bag who knows nothing about Customer Service. He is a liar and doesnt know how to communicate with his customers. Mark the Service Manager will side with his writer's and doesn't care about keeping customers. I took my money and my vehicle to MERCEDES OF ONTARIO. More

Great car buying experience It was a pleasant experience when working with Andrew Wagner and his assistant Raul Ayala. Great communication from start to finish. Very upfront. Th It was a pleasant experience when working with Andrew Wagner and his assistant Raul Ayala. Great communication from start to finish. Very upfront. They were always asking me if I have any questions/concerns. Making sure I am well taken care of. Definitely will recommend them to friends/relatives. More

Prompt accurate service We make frequent trips in our Winnebago Era Sprinter (RV Van) and the last thing we need is a breakdown out in the wild. I have always trusted Walters We make frequent trips in our Winnebago Era Sprinter (RV Van) and the last thing we need is a breakdown out in the wild. I have always trusted Walters service to ensure that our trips are safe and without incident. More

Amazing experience From the first moment I walked in I was treated very well. The whole experience was amazing and sales person very professional and friendly. Negotia From the first moment I walked in I was treated very well. The whole experience was amazing and sales person very professional and friendly. Negotiation and financing process was very easy. I would definitely return to Walters Mercedes-Benz . More

Awesome!!! What a great buying experience, not only did Rick find me the right car but gave me a great deal and made everything easy. Walters treated me like a k What a great buying experience, not only did Rick find me the right car but gave me a great deal and made everything easy. Walters treated me like a king. More