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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,289 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,289 reviews

September 13, 2017

Painless Bob Murray, Art Miranda and Justin Campbell went out of their way to ensure my wife saw and drove the vehicles that interested her. No pressure from More

by AirAttackBC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Murray, Ari Abdolhosseini, Arthur Miranda
Sep 14, 2017 -

Walter's Mercedes-Benz of Riverside responded

We're glad the team of Bob, Art, and Justin could work together to make sure your wife got exactly what she wanted. We love lifers, and we'll do our very best to see that you remain a customer! We appreciate your business and look forward to working with you again in the future. Please be sure to check back here for savings, updates, and more! Regards Ray Burke - General Manager

September 12, 2017

Great customer service and knowledgeable of work performed David provided excellent customer service during a critical time when my S550 was impaired on the freeway due to a leaking air strut. I was able to co More

by brandon clarke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Sep 13, 2017 -

Walter's Mercedes-Benz of Riverside responded

First we're so glad that the air strut was fixed and no one was injured because of it. It's great to know David was able to get you your vehicle back within the time frame he quoted! Your business is appreciated and we look forward to working with you again. Be sure to find us on Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

September 12, 2017

Great Service Team The team always puts the customer first. I am always impressed by the warm and positive experience from the staff. They have always gone above and bey More

by Cono
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ari Abdolhosseini, David Greene
Sep 13, 2017 -

Walter's Mercedes-Benz of Riverside responded

First we'd like to thank you for your continued business with Walter's. Going above and beyond for our customer's satisfaction is how we go about our normal business and we're glad to do so. Your business is appreciated and we look forward to working with you again. Be sure to find us on Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

September 12, 2017

Great Experence I believe this is my 24th vehicle I have leased from Walters. I worked with Rick Akigbe & I would highly recommend him to anyone looking for a new ve More

by Jamesgardner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Akigbe
Sep 13, 2017 -

Walter's Mercedes-Benz of Riverside responded

Wow 24! This is what happens when there is a symbiotic and loyal business relationship. We're so happy to have been there throughout the years to handle your leases. We're overjoyed Rick gave you his undivided attention during the lease process. We appreciate your business and look forward to working with you again in the future. Please be sure to check back here for savings, updates, and more! Regards Ray Burke - General Manager

September 10, 2017

Great experience buying an MB C300 4matic with Bob Murray I have been researching to buy a preowned MB C300. I am glad I found it at Walter's MB dealership in Riverside. It was well worth the drive from Orang More

by Lovemycar329
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Murray, Julio Guerrero, Ari Abdolhosseini
Sep 11, 2017 -

Walter's Mercedes-Benz of Riverside responded

We're glad Bob was able to walk you through the purchase process. We're glad he was able to get you in on some perks! It's great to knowyou're loving your car. Your business is appreciated and we look forward to working with you again. Be sure to find us on Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

September 09, 2017

Excellent customer service Walters Mercedes is really going for the gold. Exemplifying their best foot forward, closely matching other dealerships service, quality such as En More

by Bars3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Sep 11, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for this 5 star review. We strive to present our customers with the best service and quality they can receive. We're glad you took notice. Your business is appreciated and we look forward to working with you again. Be sure to find us on Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

September 08, 2017

Excellent buying experience Isaid Barragan , my sales person , did a great job handling my purchase of a new m b sprinter van. during my first visit to Walters he was attentive b More

by Jimbro53
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaid Barragan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2017 -

Walter's Mercedes-Benz of Riverside responded

It's great to know Isaid was attentive and accessible throughout the whole process start to finish without being over-barring. Your business is appreciated and we look forward to working with you again. Be sure to find us on Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

September 08, 2017

Awesome customer service Austin was awesome to deal with. Helped me through the process of having my vehicle fixed. He stayed in touch with me to let me know the status on my More

by Samnuman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Sep 08, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thank you for this 5 star review! We're overjoyed Austin helped you get your vehicle back up and running. We never want our customers to be in the dark about anything so hearing that Austin stayed in contact makes for a great feeling. Your business as well as recommendation are appreciated and we look forward to working with you again. Be sure to find us on Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

September 08, 2017

It's all about client satisfaction. Certain expectations come with a Mercedes Benz dealership but the culture here at Walter's exceeds that. David Green is exceptional at making experien More

by R345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Sep 11, 2017 -

Walter's Mercedes-Benz of Riverside responded

We're so glad you were pleased with our customer service. We make it a point to treat our customers like they're the only ones in the building so we're happy you felt that way. Your business is appreciated and we look forward to working with you again. Be sure to find us on Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

September 08, 2017

service Very satisfying and professional. Kept me in the loop as to what was going on with my car. Will return for future service. Thank you! More

by Deester235
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Sep 11, 2017 -

Walter's Mercedes-Benz of Riverside responded

We're so glad the staff represented themselves in a professional manner. Your business is appreciated and we look forward to working with you again. Be sure to find us on Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

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