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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,255 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,255 reviews

August 30, 2017

Good service My purchase experience, through Costco auto program, with this dealership was pleasant. Both Andrew and his sales assistant, Raul, were very patient a More

by Happy fish
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Wagner, Andy Towns
Aug 31, 2017 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your new car! We're pleased to hear that Raul and Andrew were so helpful and accommodating, and worked together to ensure that your car buying process was pleasant and hassle-free. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

August 28, 2017

Excellent service Eddy Elsayed is great guy and was very patient and professional to introduce the card to me. I appreciate his help. Will introduce friends to Walter's More

by Lixiamccarty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your 5 star review. We're glad Eddy was so helpful in your purchase experience. e appreciate your business and we look forward to working with you again. Please be sure to check out our facebook and twitter for savings, updates, and more. Regards, Ray Burke - General Manager

August 26, 2017

B service on vehicle I receive service for my 2011 ML 350. Service is pricey but quality is excellent. Brandon is knowledgeable and informative. I also appreciate his exce More

by Monique521
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Aug 28, 2017 -

Walter's Mercedes-Benz of Riverside responded

We're glad you find our service to be excellent. We thank you for being a continued customer. e appreciate your business and we look forward to working with you again. Please be sure to check out our facebook and twitter for savings, updates, and more. Regards, Ray Burke - General Manager

August 24, 2017

Excellent service ! Working with ART was a wonderful experience! I wanted to purchase the E400 2018 and Art made it happen ! My wife and I are thrilled with this car ! Ar More

by RAMY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Miranda
Aug 28, 2017 -

Walter's Mercedes-Benz of Riverside responded

Lindell we're so glad you came to us. We're overjoyed Art was able to get you the car you wanted! We're happy for you and the wife. We appreciate your business and we look forward to working with you again. Please be sure to check out our facebook and twitter for savings, updates, and more. Regards, Ray Burke - General Manager

August 24, 2017

Easiest Car Buying Experience I Have Had! I worked with Andrew Wagner in the process of leasing my new CLA250 from Walter's Mercedes Benz. Andrew did was exceptional and was able to take care More

by Fain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Wagner
Aug 24, 2017 -

Walter's Mercedes-Benz of Riverside responded

Andrew's known for doing a great job and in this case it's no different. We, especially Andrew, thank you for this review and recommendation and hope you're enjoying the CLA. We look forward to working with you again. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

August 24, 2017

Excellent service My visit with Walters was exceptional! Austin Schneider was very professional, provided Great customer service and follow up with me on the repairs on More

by Karyn Martin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Aug 24, 2017 -

Walter's Mercedes-Benz of Riverside responded

Karyn it's great to know you had such a pleasant time working with Austin. We're glad you were kept informed on the progress of your vehicle, We appreciate your business and we look forward to working with you again. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

August 23, 2017

Always trusted to work on my Mercedes Walters Automotive in Riverside is always trusted to work on my Mercedes. I always get prompt, accurate, and professional service from all their servi More

by Frank2128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2017 -

Walter's Mercedes-Benz of Riverside responded

Frank thank you for being a loyal customer. We're glad you have fouind a service adviser like Mark. It's important to know whats happening to your car but probably more important to know how to prevent something from happening, so we're glad Mark informs you. We appreciate your business and look forward to working with you again! Regards Ray Burke - General Manager

August 23, 2017

No worries I have limited time when it comes to taking care of my car. So when I can text Brandon with my car problem and he sets up my service and loaner car, i More

by glk350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Aug 24, 2017 -

Walter's Mercedes-Benz of Riverside responded

Life is busy so we're glad Brandon has been so accommodating to you and your schedule. It's great to know you're taking advantage of the loaner cars. We appreciate this 5 star review and we look forward to working with you again. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

August 21, 2017

Excellent vehicle knowledge Our salesman, Eddy Elsayed knew the Mercedes quality, safety features and overall driving performance in depth. Finally, bringing us to the pros and More

by Sam
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Guerrero
Aug 21, 2017 -

Walter's Mercedes-Benz of Riverside responded

We're glad you were able to get a lot of useful information from Eddy. Purchasing or Leasing a new car are very big undertakings and should be thought about. When you're ready just give Eddy a ring and set up an appointment. We look forward to working with you in the future. Please be sure check out our Facebook and Twitter to keep up with savings and updates. Regards, Ray Burke - General Manager

August 21, 2017

Dream car day From the moment we walked into the dealership all the employees were very friendly but the one that stood out the most was mr. Peter Tecson he was kin More

by Blue light path
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Tecson
Aug 21, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thank you for stopping by! We're glad Peter was able to get you out on a good test drive, while making you feel comfortable. We thank you for your recommendation. We appreciate your business and we look forward to working with you in the future. Please be sure check out our Facebook and Twitter to keep up with savings and updates. Regards, Ray Burke - General Manager

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