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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,289 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,289 reviews

September 19, 2017

Service is really great J.R. Rodriguez, and actually everyone I dealt with while receiving service at Walters, from the moment I pulled up to the service area, were pleasant, More

by Patricia Campbell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2017 -

Walter's Mercedes-Benz of Riverside responded

Patricia we're overjoyed J.R and the team were able to provide you with a first class service experience. We appreciate your business and look forward to working with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more! Regards Ray Burke - General Manager

September 18, 2017

Best place ever Clean and sophisticated but amiable Mike Marotta showed us the perfect price for the perfect car while being patient enough that we could make a offic More

by JulieFidel0329
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Marotta
Sep 18, 2017 -

Walter's Mercedes-Benz of Riverside responded

Julie Perfect price, perfect car, then this must be a perfect purchase! We strive to provide every customer with a perfect purchase experience! We appreciate your business and look forward to working with you again soon. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

September 18, 2017

Great experience I am on my 5th Mercedes from Walters,As a single woman going into a car dealership I always have a great experience! No pressure,no upsell,they go out More

by Fav salesman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Guerrero, Gary Kunzman
Sep 18, 2017 -

Walter's Mercedes-Benz of Riverside responded

Male or female, it makes no difference to us. We're going to treat everyone with the same level of respect and dignity. Thank you for your recommendation We appreciate your continued business and look forward to working with you again soon. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

September 18, 2017

Fantastic experience and customer service My experience was outstanding at Walter's and Austin was the catalyst. He was attentive to my frustrations about a random "check engine" light and sup More

by Menngland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Sep 18, 2017 -

Walter's Mercedes-Benz of Riverside responded

We're so glad Austin was able to be so accommodating to you and your family. We can imagine how it must have felt to plan a getaway then get blind sighted by a check engine light so getting you back on track was our goal. We appreciate your business and look forward to working with you again soon. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

September 17, 2017

Great Service Wow the service that my husband and I received was outstanding! It started from the time we walked in the door, Peter Tecson and Gary Kunzman are ver More

by NICOLE DELGADO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Tecson, Gary Kunzman
Sep 18, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thank you Nicole for this glowing five star review! We're glad Gary and Peter worked together to get you and your husband the vehicle you wanted. We aim to provide care as comfortable as the vehicle we sale. We appreciate your business and look forward to working with you again soon. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

September 16, 2017

Awesome deal Walter's Automotive and Mike Marotta thank you very much for my second Mercedes-Benz gla250 is the best! I will definitely be back to Walter's Automot More

by astronaut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Marotta
Sep 18, 2017 -

Walter's Mercedes-Benz of Riverside responded

We're glad Mike could help get you in your new GLA250. We appreciate your continued business and look forward to working with you again soon. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

September 15, 2017

Great Place for Car Repair Since I purchased my Mercedes in 2013, I have entrusted Walter's with the care of my car, I regularly have my car serviced when my car indicates the More

by Gene12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Sep 15, 2017 -

Walter's Mercedes-Benz of Riverside responded

We're overjoyed to hear Cody is going above and beyond make sure your repair gets done. It can be very frustrating when parts have to be ordered so we thank you for your understanding and we assure you when it does get here Cody and the team will be ready. We appreciate your business and look forward to working with you again in the future. Please be sure to check our Facebook and Twitter for savings, updates, and more! Regards Ray Burke - General Manager

September 15, 2017

Great customer service!! Michael Allen came to our house and set up both of our new Mercedes. He was very kind, knowledgeable, and patient. Andrew Wagner worked super hard to More

by dlacaze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Wagner, MIchael Allen
Sep 18, 2017 -

Walter's Mercedes-Benz of Riverside responded

We're overjoyed Michael and Andrew worked together as a team to ensure your satisfaction. We appreciate your business and look forward to working with you again soon. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

September 14, 2017

Visit to Dealer for oil change in my E350 Mercedez Benz this guy at service dept Alex Ramirez is easy to talk to him, he is on top of your concerns, he explain very good, for me he is the best, !good Job ! More

by JESUS R LOPEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2017 -

Walter's Mercedes-Benz of Riverside responded

Jesus we're glad Alex was so personable with you on your oil change visit. We appreciate your business and look forward to working with you again in the future. Please be sure to check our Facebook and Twitter for savings, updates, and more! Regards Ray Burke - General Manager

September 14, 2017

Walters Mercedes Benz-Riverside If you are in the market for a Mercedes Benz, I would highly recommend you see Mike Marotta at Walters Riverside. Very knowledgeable with great custom More

by Nomad55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Marotta
Sep 15, 2017 -

Walter's Mercedes-Benz of Riverside responded

We pride ourselves on providing great customer service so it brings great joy to hear Mike has earned your recommendation with knowledge and great customer care. We appreciate your business and look forward to working with you again in the future. Please be sure to check our Facebook and Twitter for savings, updates, and more! Regards Ray Burke - General Manager

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