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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,289 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,289 reviews

September 26, 2017

Professionalism with a touch of class We brought our new SL450 in for its first service. The appointment time was honored and we were handled with courtesy and professionalism. The servi More

by Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Burke, Rashad Whitlow, Austin Schneider
Sep 26, 2017 -

Walter's Mercedes-Benz of Riverside responded

We thank you for your continued business. We're glad both our service department and sales could make your trip pleasant and productive Again, we appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

September 26, 2017

1997 SL 600 hydrolic ram replacement Mark and David are extremely knowledgeable in regards to my 1997 SL 600. Very professional and and excellent communication every step of the way. I ha More

by Md4jocs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Greene
Sep 27, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your nearly 30 years of loyalty. We're glad to be your classic Mercedes specialist. We're glad Mark and David provide you with a level of knowledge that allows you to feel comfortable when service is being performed. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

September 25, 2017

Accommodating Was a great guy from the beginning. Wife also had twins as I am pregnant with twins myself so it was nice to be able to pick his brain a bit. More

by Makeupdutch05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Guerrero, Gary Kunzman
Sep 26, 2017 -

Walter's Mercedes-Benz of Riverside responded

Twins! That should be fun. We're happy for you and your family! We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

September 25, 2017

Awesome people!!! We didn't get a Mercedes but we got a beautiful Cadillac CST-V. Everyone went out of their way to help us and we finally got my husband his dream car. More

by Tpsfranchise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Murray, Julio Guerrero
Sep 25, 2017 -

Walter's Mercedes-Benz of Riverside responded

We're glad Bob and Julio we're able to help your husband get his dream car! We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

September 24, 2017

Great customer service Austin is fantastic! He is professional, friendly and reliable. He is also great in giving updates and listen to his customer's concerns and needs. He More

by Ron Cheng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Sep 25, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your five star review Ron. We're glad Austin was friendly and reliable. We believe in communication and listening is one of if not the most important part of communication. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

September 24, 2017

Awesome experience Austin Schneider was my service advisor, he was friendly, knowledgeable and very cordial. I would recommend Walter's Mercedes for all your sales or s More

by Thelmam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Sep 25, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your kind words about Austin. We're glad you appreciate his work. Thank you for your recommendation. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

September 23, 2017

Service check Brandon Monaco has exceptional knowledge of your vehicle and what it needs . My friend suggested he's the best at what he does , with his mechanics ba More

by HappyMbenzowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Sep 25, 2017 -

Walter's Mercedes-Benz of Riverside responded

We're so glad Brandon was able to leave you confident in your service. We believe explaining the process is crucial to your confidence in the repairs as well as mechanic team. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

September 23, 2017

pleasant car buying I appreciate the casual nature of the experience. There is no mysterious sales schtick going on, but straightforward talk and they get down to numbers More

by Mymerc1950
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike marotta,wyman apple, Mike Marotta, Wyman Apple
Sep 25, 2017 -

Walter's Mercedes-Benz of Riverside responded

We value our customers time. We don't want to play games, thats not what we're about. Thank you for your five star review. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

September 22, 2017

A 10+ Buying Experience There is no better run business than Walters Mercedes period!!! They are smart, intuitive, polite, and totally customer focused. Everyone has one thin More

by BarryR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Filomena Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Burke, Julio Guerrero, Andrew Wagner, MIchael Allen
Sep 25, 2017 -

Walter's Mercedes-Benz of Riverside responded

Barry thank you for your kind words. We really do try and satisfy everyone that comes through our doors. Thank you for being a return customer! Glad the whole team worked together to provide you with such great service. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

September 20, 2017

More "user friendly" than in years past We took our 1971 280SL in for maintenance and inspection and detailing. We have been working with Walter's for many years (45) but it feels much more More

by Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Sep 21, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks Kathy! We're pleased to hear that you had another pleasant experience with us, and that Brandon was able to make you feel so confident and well accommodated throughout the service process. We appreciate your business and look forward to working with you again in the future. Don't forget to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

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