Walter's Mercedes-Benz of Riverside

Cody was awesome!!! Dealership was clean, professional and attentive. Loved it!!! Loved Cody my service rep. He was honest and transparent. Loved the experience. Did not Dealership was clean, professional and attentive. Loved it!!! Loved Cody my service rep. He was honest and transparent. Loved the experience. Did not expect this as I’m used to having Santa Monica service my vehicle. I must say, I’ve found a new home for servicing my vehicle. More

Impressive Recently our Mercedes GL450 needed some tender loving care, brake pads in the rear, a rear strut and window chips that needed attention. When I took i Recently our Mercedes GL450 needed some tender loving care, brake pads in the rear, a rear strut and window chips that needed attention. When I took it into Walters Mercedes in Riverside CA I was impressed with the quick welcoming service, and then I was even more impressed with Wyman Apple, our service advisor. He took the time to know what I was needing for my vehicle and didn't waste my time with "other offers". He was patient with my thoughts and questions, answering all of them professionally as well as courteously. I will make the long drive to Walters again when our SUV needs attention, and I will ask for Wyman again as well. More

Jin's the BEST!!!! Jin, has always looked after my wife and I.Sorry to say that we are now moving to Florida and will miss working with Jin..We probably will never find Jin, has always looked after my wife and I.Sorry to say that we are now moving to Florida and will miss working with Jin..We probably will never find another sales person like him..I am even willing to come back to California just to work with Jin again for our next MB...Thanks Jin More

Pleasant Experience !!! It was a comfortable and friendly experience as I went in for service B and got a loaner in no time. They went beyond and even called my insurance to It was a comfortable and friendly experience as I went in for service B and got a loaner in no time. They went beyond and even called my insurance to verify validity so that was very helpful. Overall quite pleasant experience. More

Awesome customer service! I recently had my car serviced at Walter's and had a great experience working with Cody! He is very personable and knowledgeable. Great follow up, gre I recently had my car serviced at Walter's and had a great experience working with Cody! He is very personable and knowledgeable. Great follow up, great overall service! More

Trust this dealership! My husband and I have been looking to replace my C300 with my favorite brand, Mercedes-Benz. We approached another dealership in west covina and left My husband and I have been looking to replace my C300 with my favorite brand, Mercedes-Benz. We approached another dealership in west covina and left because of our uncomfortable feeling on not very professional, they talked about the price before I even drove the car for test. Then my husband contacted this dealership-- Walter's Mercedes-Benz, and talked to Gene Russell and scheduled for a look. We had a plan to look at the GLE or GLC, by day’s end, I drove home with my new car!! Gene Russell was very helpful and knowledgeable, and we overwhelmed by his honest! He showed us what they had on hand. offered test drives, and listened careful on our concern and demand. He and his manager really took care of us and helped us finally purchased our dream car with our target price!!! All of my friends are happily surprised by what we got! the experience is pleasant and enjoyable. We met the others in the team, sales manager, finance guy Julio Guerrero, they are all professional and helpful!! We trusted this dealership and will recommend to my friends! More

Great Customer Service I worked with Jin Lee at Walters and it was the best car buying experience. Yes I will be sending my friends and family to buy from Jin. I must say th I worked with Jin Lee at Walters and it was the best car buying experience. Yes I will be sending my friends and family to buy from Jin. I must say that Walter's does offer the best customer service. The standard has been set. More

Service Excellent service and professional staff, friendly atmosphere, and a quiet place to relax and wait for your vehicle to get service done. Would recomme Excellent service and professional staff, friendly atmosphere, and a quiet place to relax and wait for your vehicle to get service done. Would recommend to everyone.👌 More

Raul the salesman was energetic and helpful- This is my third car purchase from Walters, the service is great as is the customer care. Raul was my salesman and was very helpful during and after t This is my third car purchase from Walters, the service is great as is the customer care. Raul was my salesman and was very helpful during and after the transaction. I would highly recommend him. More

Professionalism with a touch of class We brought our new SL450 in for its first service. The appointment time was honored and we were handled with courtesy and professionalism. The servi We brought our new SL450 in for its first service. The appointment time was honored and we were handled with courtesy and professionalism. The service advisor was a gentleman and very professional. The waiting room was spotless and everyone waiting seemed to be seated comfortably. While we waited we strolled the showroom and came upon an SUV which we thought was the perfect car for us. Our salesman was very informative and pleasant. He was calm and informative, never pushy or overbearing. We thanked him for his time and took some time to consider the purchase. We met with the manager who had assisted us in the past purchase of our SL450 and discussed the purchase with him and together with the original salesman we decided to least the SUV. Once our SL was serviced we left with it and the new SUV. All in a matter of a few short hours. Wonderfully professional and classy salesmanship. More