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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,255 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,255 reviews

September 10, 2017

Great experience buying an MB C300 4matic with Bob Murray I have been researching to buy a preowned MB C300. I am glad I found it at Walter's MB dealership in Riverside. It was well worth the drive from Orang More

by Lovemycar329
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Murray, Julio Guerrero, Ari Abdolhosseini
Sep 11, 2017 -

Walter's Mercedes-Benz of Riverside responded

We're glad Bob was able to walk you through the purchase process. We're glad he was able to get you in on some perks! It's great to knowyou're loving your car. Your business is appreciated and we look forward to working with you again. Be sure to find us on Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

September 09, 2017

Excellent customer service Walters Mercedes is really going for the gold. Exemplifying their best foot forward, closely matching other dealerships service, quality such as En More

by Bars3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Sep 11, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for this 5 star review. We strive to present our customers with the best service and quality they can receive. We're glad you took notice. Your business is appreciated and we look forward to working with you again. Be sure to find us on Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

September 08, 2017

Excellent buying experience Isaid Barragan , my sales person , did a great job handling my purchase of a new m b sprinter van. during my first visit to Walters he was attentive b More

by Jimbro53
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaid Barragan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2017 -

Walter's Mercedes-Benz of Riverside responded

It's great to know Isaid was attentive and accessible throughout the whole process start to finish without being over-barring. Your business is appreciated and we look forward to working with you again. Be sure to find us on Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

September 08, 2017

Awesome customer service Austin was awesome to deal with. Helped me through the process of having my vehicle fixed. He stayed in touch with me to let me know the status on my More

by Samnuman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Sep 08, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thank you for this 5 star review! We're overjoyed Austin helped you get your vehicle back up and running. We never want our customers to be in the dark about anything so hearing that Austin stayed in contact makes for a great feeling. Your business as well as recommendation are appreciated and we look forward to working with you again. Be sure to find us on Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

September 08, 2017

It's all about client satisfaction. Certain expectations come with a Mercedes Benz dealership but the culture here at Walter's exceeds that. David Green is exceptional at making experien More

by R345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Sep 11, 2017 -

Walter's Mercedes-Benz of Riverside responded

We're so glad you were pleased with our customer service. We make it a point to treat our customers like they're the only ones in the building so we're happy you felt that way. Your business is appreciated and we look forward to working with you again. Be sure to find us on Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

September 08, 2017

service Very satisfying and professional. Kept me in the loop as to what was going on with my car. Will return for future service. Thank you! More

by Deester235
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Sep 11, 2017 -

Walter's Mercedes-Benz of Riverside responded

We're so glad the staff represented themselves in a professional manner. Your business is appreciated and we look forward to working with you again. Be sure to find us on Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

September 08, 2017

Overall the service is good This is my first visit and Cody Burt is very professional on what he is doing, I am happy to get what I got and will be happy to come again. More

by Tomkan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Sep 11, 2017 -

Walter's Mercedes-Benz of Riverside responded

We're so glad Cody made your first service pleasant! We hold ourselves to a high standard of professionalism. Your business is appreciated and we look forward to working with you again. Be sure to find us on Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

September 08, 2017

Great Customer Service David Greene at Walter's goes beyond expectations to makes sure that our Siesta Sprinter is in tip top running shape. He makes sure that each item is More

by Dianne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Sep 11, 2017 -

Walter's Mercedes-Benz of Riverside responded

Dianna we're overjoyed David went above and beyond with your Sprinter. It's great to hear you can count on David, it's a great compliment Your business is appreciated and we look forward to working with you again. Be sure to find us on Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager.

September 08, 2017

GET THE JOB DONE RIGHT When it comes to service I have very high expectations. When it comes to Mercedes my expectations are even higher. Walter's & David Green ALWAYS exc More

by Mercedes Lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Sep 11, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thank you for this marvelous five star review! We're so glad David always provide you great service! Thank you for being a loyal customer. Your business is appreciated and we look forward to working with you again. Be sure to find us on Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

September 07, 2017

Cody Burt did a Great job, was knowledgeable, curtious, kind, answered my phone called without having to wait for a long time before talking to me regarding on More

by Mercedes SL 550
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Sep 08, 2017 -

Walter's Mercedes-Benz of Riverside responded

We're glad Cody was able to provide you with attentive and knowledgeable service. It's always an anxious time when ones car is down for service so we're glad you were kept in the loop. Your business is appreciated and we look forward to working with you again. Be sure to find us on Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

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