Walter's Mercedes-Benz of Riverside

Great customer service Austin is fantastic! He is professional, friendly and reliable. He is also great in giving updates and listen to his customer's concerns and needs. He Austin is fantastic! He is professional, friendly and reliable. He is also great in giving updates and listen to his customer's concerns and needs. He is truly an asset at Walters. More

Awesome experience Austin Schneider was my service advisor, he was friendly, knowledgeable and very cordial. I would recommend Walter's Mercedes for all your sales or s Austin Schneider was my service advisor, he was friendly, knowledgeable and very cordial. I would recommend Walter's Mercedes for all your sales or service needs. More

Service check Brandon Monaco has exceptional knowledge of your vehicle and what it needs . My friend suggested he's the best at what he does , with his mechanics ba Brandon Monaco has exceptional knowledge of your vehicle and what it needs . My friend suggested he's the best at what he does , with his mechanics background. He takes the time to explain every detail of your car , leaving you 100% confidence. Thanks , Brandon for exceptional customer service, and your recommendations. More

pleasant car buying I appreciate the casual nature of the experience. There is no mysterious sales schtick going on, but straightforward talk and they get down to numbers I appreciate the casual nature of the experience. There is no mysterious sales schtick going on, but straightforward talk and they get down to numbers quickly. More

A 10+ Buying Experience There is no better run business than Walters Mercedes period!!! They are smart, intuitive, polite, and totally customer focused. Everyone has one thin There is no better run business than Walters Mercedes period!!! They are smart, intuitive, polite, and totally customer focused. Everyone has one thing in mind and that is to make sure the customer is satisfied while they also make a profit....Mission Accomplished!!! This was my third Mercedes purchased from Walters and the exceptional treatment I received was the same each time. Kudos to Andrew,Michael, Julio and all the support staff. A special thank you to Ray Burke for assembling such a fine team Barry R. More

More "user friendly" than in years past We took our 1971 280SL in for maintenance and inspection and detailing. We have been working with Walter's for many years (45) but it feels much more We took our 1971 280SL in for maintenance and inspection and detailing. We have been working with Walter's for many years (45) but it feels much more "user friendly" there of late. Brandon Monaco was our representative for this trip and did a great job of keeping us informed and meeting our needs. They did a beautiful job with the detailing for a reasonable price. More

Service is really great J.R. Rodriguez, and actually everyone I dealt with while receiving service at Walters, from the moment I pulled up to the service area, were pleasant, J.R. Rodriguez, and actually everyone I dealt with while receiving service at Walters, from the moment I pulled up to the service area, were pleasant, efficient and clearly were making every effort to do a thorough job on attending to my car's needs and accommodating me with my concerns. More

Best place ever Clean and sophisticated but amiable Mike Marotta showed us the perfect price for the perfect car while being patient enough that we could make a offic Clean and sophisticated but amiable Mike Marotta showed us the perfect price for the perfect car while being patient enough that we could make a official decision but not in a rushed way. More

Great experience I am on my 5th Mercedes from Walters,As a single woman going into a car dealership I always have a great experience! No pressure,no upsell,they go out I am on my 5th Mercedes from Walters,As a single woman going into a car dealership I always have a great experience! No pressure,no upsell,they go out of their way to make sure I leave with exactly what I want and not what they want to sell me! Family owned,I would reccomend this dealership to anyone ,my experience with the service dept has been equally as pleasant,thank you so much More

Fantastic experience and customer service My experience was outstanding at Walter's and Austin was the catalyst. He was attentive to my frustrations about a random "check engine" light and sup My experience was outstanding at Walter's and Austin was the catalyst. He was attentive to my frustrations about a random "check engine" light and supported the technician in getting to the bottom of the problem. When I arrived with my car packed for a weekend get away with my FOUR children he was able to make it a priority to get my vehicle in and out as quickly as possible and get us safely on the road. Thank you! More