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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,255 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,255 reviews

October 05, 2017

Great Experience Just bought my first Mercedes here and everyone I worked with was awesome! I had a really great experience and would go back again. It was clean, peop More

by AC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Kunzman, Bryan Fitzpatrick
Oct 05, 2017 -

Walter's Mercedes-Benz of Riverside responded

AC we're glad you had a great time buying your very first Mercedes-Benz. You're always welcome to come by. It's great knowing Eddy, Gary, and Bryan made your special purchase great. We appreciate your business and look forward to working with you again soon. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

October 05, 2017

Courteous, timely and helpful! Brandon Monaco was extremely courteous and helpful during my last visit to get a vehicle safety inspection of my new car. As usual, Brandon was promp More

by rjvirden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Oct 05, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your five star review. We're glad Brandon was courteous and helpful. It's great to know Brandon takes time to answer your questions. We appreciate your business and look forward to working with you again soon. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

October 05, 2017

Great We drove up to the service area. Met immediately by attendant. After a quick check in we met with Cody Burt who handled our needs. He was very profess More

by domsten8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin Lee, Cody Burt
Oct 05, 2017 -

Walter's Mercedes-Benz of Riverside responded

We're so glad you were attended to immediately. It's great Cody was able to handle your needs. We're happy your loaner process was quick and easy. We appreciate your business and look forward to working with you again soon. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

October 04, 2017

Excellent Great upfront service excellent customer service from Austin I am glad he was able to help me out. I will always make future appointments with Austin More

by Hi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Oct 05, 2017 -

Walter's Mercedes-Benz of Riverside responded

We're glad Austin gave you great service and made an impression so strong that you want him to handle your service from now. We appreciate your business and look forward to working with you again soon. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

October 04, 2017

Love the comfortable waiting area Love the service & waiting area. Free -wifi. I love the free car wash. Except they need to vacuum all sections of my car. And check for tools left in More

by Unique Monique
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2017 -

Walter's Mercedes-Benz of Riverside responded

We're glad you enjoy our free wifi. Just like the comfort our vehicles provided we try to provide comfort in our waiting areas. We appreciate your business and look forward to working with you again soon. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

October 02, 2017

Job was well done. The car required a major service and repair. It was done in a timely fashion. The only gripe I have is that I had to call for updates and not the othe More

by Summer99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Oct 04, 2017 -

Walter's Mercedes-Benz of Riverside responded

We're glad we could repair your vehicle and get it back up and working in a timely manner. Sorry about the communication, we'll make better effort to keep you in the loop in the future. We appreciate your business and look forward to working with you again soon. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

October 01, 2017

Professional, the best The establishment was organized and professional. Mike Marotta helped us easily find the perfect car. Whenever we need a car we will go to Walter's an More

by awesomeperson5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Marotta
Oct 03, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thank you for such kind words. We're glad Mike was able to make such an impression on you that you will return and recommend. We appreciate your business and look forward to working with you again soon. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

September 30, 2017

Cody was awesome!!! Dealership was clean, professional and attentive. Loved it!!! Loved Cody my service rep. He was honest and transparent. Loved the experience. Did not More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Oct 02, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback! We're pleased to hear that Cody was so helpful and accommodating, and made sure that you and your car were well taken care of. It's wonderful to know that you felt confident with the customer care that was extended to you, and we look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

September 30, 2017

Impressive Recently our Mercedes GL450 needed some tender loving care, brake pads in the rear, a rear strut and window chips that needed attention. When I took i More

by cntry_rose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wyman Apple
Oct 03, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your five star review. We're glad we could provide your GL450 with the TLC it needed. We wish the drive wasn't so long but we appreciate someone who is willing to sacrifice to have top flight service for their vehicle. We appreciate your business and look forward to working with you again soon. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

September 29, 2017

Jin's the BEST!!!! Jin, has always looked after my wife and I.Sorry to say that we are now moving to Florida and will miss working with Jin..We probably will never find More

by Tamoko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin Lee
Sep 29, 2017 -

Walter's Mercedes-Benz of Riverside responded

Shane, sorry to see you go. We hope that life in FL will be amazing. We have a few ways in which we could facilitate an out of state purchse, that way you can always have Jin on your side. We appreciate your continued business and look forward to working with you again soon. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

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