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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,289 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,289 reviews

November 02, 2017

A good day at Walter's! Austin S..is a very positive person along with being very helpful. He tries very hard to keep t;h;e process going smoothly. Many th;anks More

by Sweetjudy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Nov 06, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your five star review.We're glad Austin was positive and helpful. Doing his best to keep things on track. We appreciate your business and look forward to working with you again soon. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

November 01, 2017

Service Appointment David was wonderful during my service appointment. Very friendly and efficient! He got me a shuttle to the mall while my car was being serviced and ar More

by Candice.bee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Nov 01, 2017 -

Walter's Mercedes-Benz of Riverside responded

We're glad David was able to arrange for your shuttle service to and from the mall as you waited. It's great to know your service with faster than expected and that your vehicle was clean upon receipt. We appreciate your business and look forward to working with you again soon. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

November 01, 2017

Fantastic Experience with the First Scheduled Service Mr. David Green was very courteous and professional. He took the time to explain the details of the service my car was scheduled for and gave me an ap More

by mbw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Nov 01, 2017 -

Walter's Mercedes-Benz of Riverside responded

We're glad David took the time to explain the details of your service. It's great to know you were updated on the progress of your service. We appreciate your business and look forward to working with you again soon. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

November 01, 2017

David Greene is excellent David Greene is always very helpful and friendly. He always gets my car back to me in a timely manner. He's a hard working and I would definitely reco More

by Sigala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Nov 01, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your five star review and recommendation, We're glad David is helpful and friendly and gets the job done in a timely manner. We appreciate your business and look forward to working with you again soon. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

November 01, 2017

Recent service experience We recently brought our new C300 in for service. We were met by Wyman Apple. We were met with so much patience and all of our questions were answered. More

by C300bowman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wyman Apple
Nov 01, 2017 -

Walter's Mercedes-Benz of Riverside responded

B. Bowman we're glad Wyman was patient in answering your questions. An informed consumer is an empowered consumer and we want you to be an empowered consumer. We appreciate your business and look forward to working with you again soon. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

November 01, 2017

Great Experience Great service, Prices, knowledgeable definitely I will come back for the next service and ask for Mr. Apple. Also the facility is clean I'm inpressed More

by cdpelgone
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Wyman Apple
Nov 02, 2017 -

Walter's Mercedes-Benz of Riverside responded

We're overjoyed you appreciated the facility's cleanliness as well as Wyman's hard work on your vehicle. Wyman truly treats every vehicle as if it were his own. We appreciate your business and look forward to working with you again soon. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

October 31, 2017

First scheduled “A” service My service advisor, Austin Schneider, was very polite and accommodating when I took my vehicle in for Svc. Austin noted my concerns and discussed outc More

by FarmerKya8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Oct 31, 2017 -

Walter's Mercedes-Benz of Riverside responded

We're glad Austin was polite and accommodating. It's great that he addressed your concerns. We appreciate your business and look forward to working with you again soon. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

October 29, 2017

very good price and product Very good price and product. Peter Tecson and Gary and others did help me a lot for the purchasing of my car. When I return to fix minor problems, the More

by Rob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Tecson, Julio Guerrero, Andy Towns, Gary Kunzman
Oct 30, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your five star review Rob. We're glad Peter, Gary, and the rest of the team were able to be so hepful during your purchase. We appreciate your business and look forward to working with you again soon. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

October 28, 2017

Jin Lee is a great sales, I bought my Mercedes from him, very nice person!! Also, he give me a very nice price on the car. More

by Stella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin Lee
Oct 30, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thank you for the five star review and recommendation of Jin and Walter's. We're glad he was nice. We appreciate your business and look forward to working with you again soon. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

October 27, 2017

Very satisfied customer I was contact by Walter’s Mercedes in riverside by Eddy Elsayed to trade in my current Mercedes Benz for a newer model. Thank you to Eddie Elsayed and More

by Jolly1983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Monaco, Julio Guerrero
Oct 27, 2017 -

Walter's Mercedes-Benz of Riverside responded

We're glad we could help you upgrade to a 2018 model. Eddy and the team did a great job and we hope you are enjoying it. We appreciate your business and look forward to working with you again soon. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

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