Walter's Mercedes-Benz of Riverside

They took good care of my van They have excellent customer service. Adam Garcia kept me informed and he made me feel like they were doing all they could to fix my visit. They have excellent customer service. Adam Garcia kept me informed and he made me feel like they were doing all they could to fix my visit. More

Fast service Excellent customer service and fast answer to the problem and right treatments to the part with fair price. He made on time rent car schedule we cou Excellent customer service and fast answer to the problem and right treatments to the part with fair price. He made on time rent car schedule we could go home. More

Awesome Very good customer service, Mr. David Greene explained the service in detail he made sure there was a courtesy vehicle available for me. The next day Very good customer service, Mr. David Greene explained the service in detail he made sure there was a courtesy vehicle available for me. The next day he was their to ensure all was well with my automobile. More

Gordon Lai is a really good dealer Gordon lai helped my family a lot, he is really patient to me, and when I don't understand, he will explain to me and help me, he is really good Gordon lai helped my family a lot, he is really patient to me, and when I don't understand, he will explain to me and help me, he is really good More

Great Experience! Met Raul the second I entered the dealership and told him exactly what I was looking for. He proceeded to show me the vehicles and walked me through t Met Raul the second I entered the dealership and told him exactly what I was looking for. He proceeded to show me the vehicles and walked me through their various features and differences. I was very comfortable with him, he listened to what I was worried about and reassured me that we’d be able to find a price point that worked. It was a great experience. More

Amazing Service J.R. Rodriguez is an amazing service advisor who took care of my every need on my new 2018 Mercedes CLA. His level of service and attention to the cus J.R. Rodriguez is an amazing service advisor who took care of my every need on my new 2018 Mercedes CLA. His level of service and attention to the customer is great and makes servicing a car easy in comparison to many other dealerships I have dealt with. More

My AMG Rick Akigbe is still the man as I said three years ago with my wife and I third Mercedes that Rick put us into his Patience and Professionalis Rick Akigbe is still the man as I said three years ago with my wife and I third Mercedes that Rick put us into his Patience and Professionalism has never decreased but continue to rise thanks again Rich for all you've done for my wife and I and helping us make our Dreams come true keep up the good work . More

Great customer service Andrew and his assistant Michael Allen was very friendly and helpful.This is not the first vehicle i have purchased from him and I would choose to alw Andrew and his assistant Michael Allen was very friendly and helpful.This is not the first vehicle i have purchased from him and I would choose to always check Walters motors. Andrew Wagner got straight to business and got deal done without going around. More

C43 AMG I spoke with over 10 dealerships and even an auto broker. I’m consumer which means my loyalty goes to the best deal in front of me. I can easily say G I spoke with over 10 dealerships and even an auto broker. I’m consumer which means my loyalty goes to the best deal in front of me. I can easily say Gene Russell was by far the very best experience in customer service. All my negotiations were done via email. I never set foot in the dealership until I signed papers to drive off. Gene and I sent over 35 emails within 2 days until he located the car for me, had it delivered to Walters and he gave me the best price. Gene gave me a price that 10 dealerships told me I was asking the impossible. I am very happy with the vehicle and my experience with Gene at Walters. I would recommend him to anyone and save them the time of visiting other dealerships within 50 mile radius because Gene at Walters was able to do what all the other dealerships could not. Once I got into finance Julio made it a breeze. Friendly no pressure type of vibe. We talked about the Dodgers because he’s a huge fan and the overall experience was a pleasure. Thank you again gentlemen. More

Fantastic service and follow up. Cody Burt was my service Fantastic service and follow up. Cody Burt was my Service Underwriter and they took care of me and treat me like a VIP. Though I brought in a 20 yea Fantastic service and follow up. Cody Burt was my Service Underwriter and they took care of me and treat me like a VIP. Though I brought in a 20 year old MBZ and had never ever gone to Walters MBZ, they all rushed to get me started as if I was there best costumer ever. I have to say I have the best service from all of the Walters dealerships I’ve bought from and had service done. Fiat, Porsche, and now Mercedes-Benz. Thank you guys you are all awesome. More