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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,256 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,256 reviews

October 25, 2017

Fantastic! I recently purchased my vehicle from and was taking care from the beginning to the end. Jacqueline Nasser who assisted me with my first vehicle was pr More

by johns_s@mail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Nasser
Oct 26, 2017 -

Walter's Mercedes-Benz of Riverside responded

John we're glad our reputation is strong. We want to satisfy of customers 100%. It's great to know Jacqui always treats you the way you should be treated, with respect, honesty, and professionally. Thank you for your five star review and recommendation. We appreciate your business and look forward to working with you again soon. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

October 24, 2017

Excellent service A friend of mine refer me to Eddie Elsayed at Walter’s Automotive.. he got me the car I wanted. great salesman ! I highly recommended. More

by Athi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the five star review! Aren't you glad you listened to that recommendation? We are, we have another satisfied customer. We appreciate your business and look forward to working with you again soon. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

October 23, 2017

fast service and sincere give me a good deal direct and answer me with quick answers . nice and polite . make me feel comfortable. frankly , I just come to take a look . fin More

by 15Birdnoi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Tecson
Oct 23, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your five star review and recommendation. We're glad Peter was able to make you feel comfortable during your recent trip. We appreciate your business and look forward to working with you again soon. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

October 23, 2017

Responsive, attentive, professional, down to earth Christian was quick to greet me and made me feel that he was there to help. Work hard to find the vehicle I wanted which was a task. Delivered my ca More

by EHK2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Felix
Oct 23, 2017 -

Walter's Mercedes-Benz of Riverside responded

We're glad Christian showed you great customer service. It's great to know you enjoyed your paperwork process. We appreciate your business and look forward to working with you again soon. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

October 23, 2017

AMAZING & friendly Amazing staff & overall car buying experience. Eddy (sales member) and the Walter's team (Finance, Management, ...) ensured that the process is smooth More

by MagRog
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2017 -

Walter's Mercedes-Benz of Riverside responded

We're glad Eddy and the rest of the team were able to give you a five star customer service experience. We believe once someone drives off the lot, customer service is just really getting started. Thank you for your five star review and recommendation. We appreciate your business and look forward to working with you again soon. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

October 23, 2017

Jacqueline Nasser Is the Consumate Professional!!!! Having purchased a vehicle from Jacqueline earlier this year, my wife and I returned in an attempt to purchased an additional vehicle. Although nea More

by Oruff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Nasser
Oct 24, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thank you for such kind words. It's great not only knowing Jacqui remembered you and your wife but that she was able to satisfy you when it came to unloading the upside down lease. Thank you for your informative five star review. We appreciate your business and look forward to working with you again soon. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

October 23, 2017

Brandon Monaco-Service Department Brandon has always been very responsive to my inquiries pertaining to explanations of proposed repairs to my vehicle. He takes an economical approach More

by DaveDri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Oct 24, 2017 -

Walter's Mercedes-Benz of Riverside responded

Dave we're glad you have found a service partner in Brandon. We try and save our clients whenever and wherever possible. We appreciate your business and look forward to working with you again soon. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

October 21, 2017

Wonderful service Adam Garcia was very helpful in taking care of us for the service on our sprinter van we Will definitely be back. Thank you again More

by Mimiyes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Garcia
Oct 23, 2017 -

Walter's Mercedes-Benz of Riverside responded

We're glad Adam was able to maintain your Sprinter Van. We appreciate your business and look forward to working with you again soon. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

October 20, 2017

great expierence sales guy Christian was great ... i even took him to lunch before we closed the deal. Julio was a very nice and pleasant guy to work with also, he ma More

by kenneth nutley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Guerrero, Christian Felix
Oct 20, 2017 -

Walter's Mercedes-Benz of Riverside responded

Kenneth it seems quite obvious Christian was able to create an environment where your where more than just another sale. We do try and make our customers feel welcome and warm. We're glad Julio was able to make the paperwork portion quick and easy. We appreciate your business and look forward to working with you again soon. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

October 20, 2017

Great service I stopped by Walters to get some questions answered about the Mercedes that I just bought. Cody Burt answered my questions without hesitation, even th More

by Bunceyface
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Oct 20, 2017 -

Walter's Mercedes-Benz of Riverside responded

We're glad Cody was able to be informative. We are here to help, even if you aren't getting your work done until later we won't hesitate to help you out with your Mercedes-Benz. We appreciate your business and look forward to working with you again soon. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

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