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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,289 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,289 reviews

November 13, 2017

David Greene Tremendous service David was extremely helpful and informative his service will keep me coming back to Walters My visit was very pleasant He is an ass More

by Ellie D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Nov 13, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your continued business. We're glad David was helpful and informative. Thank you for your five star review. We appreciate your business and look forward to working with you again. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

November 13, 2017

iWalters has a great selection the best customer service I have purchased 3 Mercedes Benz from Walters never have been disappointed in Jacqueline Nasser help and customer satisfaction is so important to her More

by C 300MB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Usary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie Nasser
Nov 13, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your continued business. We're glad Jackie was able to provide great customer service. We appreciate your business and look forward to working with you again. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

November 13, 2017

Very Impressed! Mike Marotta was very friendly, professional, took time answered questions. I am always reluctant being a single woman of being taken advantage of at More

by Emmysgigi
Recommend Dealer
Yes
Employees Worked With
Mike Marotta
Nov 13, 2017 -

Walter's Mercedes-Benz of Riverside responded

Woman or man, we believe the very core of ethical business practice is to treat everyone the same. With respect and dignity. Thanks for your five star review. We appreciate your business and look forward to working with you again. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

November 12, 2017

Great Service Advisor I dealt with Service Advisor Mr. David Greene and from the get go, he showed sincere interest in giving me great service. He attended to my requests a More

by Kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Nov 13, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your five star review and recommendation. It's great to know David shows sincerity when it comes to providing amazing customer service. We're glad David was communicative during your cars service time. We appreciate your continued business and look forward to working with you again. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

November 11, 2017

Highly satisfied After attempting to look at other dealerships and always leaving upset due to rude salesmen, I was pleasantly surprised at this dealership. I came More

by Sarah3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Felix
Nov 13, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thank you Sarah for your five star review and recommendation. We're glad Christian was able to provide you with amazing customer care. It's great Christian was able to use his knowledge to educate you on the vehicle. We appreciate your business and look forward to working with you again. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

November 11, 2017

Awesome service! Got us in while on a road trip with an unexpected light. Fixed it, another problem, and completed next servicing same day! Back on the road to our ne More

by AngelaS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Garcia
Nov 13, 2017 -

Walter's Mercedes-Benz of Riverside responded

Angela we're glad we could help you out on your road trip. Vehicle problems during a trip can be so stressful, we're glad to have helped you avoid that. We appreciate your business and look forward to working with you again. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

November 11, 2017

Overall great experience Jacqueline took her time and went above and beyond to ensure that I was happy with my vehicle. I would highly recommend if you are looking for a new M More

by Ron F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Nasser
Nov 13, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your five star review and recommendation. We're glad Jackie wen't above and beyond to satisfy your needs, making you a happy customer. We appreciate your business and look forward to working with you again. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

November 10, 2017

Excellent customer service I give 5 stars because it was deserved. I received exxellent service and was updated on my car progress as needed. David was pleaseant to work with an More

by Freecarded
Recommend Dealer
Yes
Employees Worked With
David Greene
Nov 10, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your five star review. We're glad David put you needs ahead of everything else. It's great to know Dave kept you in the know with updates as needed. We appreciate your business and hope to work with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

November 10, 2017

Excellent customer service and very knowlegable Mike Marotta greeted us with a friendly smile and felt comfortable with him. He was very helpful and friendly. He was attentive to all our needs. More

by Simba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Marotta
Nov 13, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your five star review. We're overjoyed Mike was able to make you feel comfortable. It's great to know Mike was attentive to all of your needs. We appreciate your business and look forward to working with you again. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

November 10, 2017

Excellent and comprehensive service Raul offers excellent service to his customer, he always makes sure that the customers understand him and tries to get best deal for his customers. De More

by Kai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2017 -

Walter's Mercedes-Benz of Riverside responded

Kai we're glad Raul offered you such great service! Thank you for your five star review and recommendation. We appreciate your business and look forward to working with you again. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

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