Walter's Mercedes-Benz of Riverside

Amazing car buying Mike Marotta was fantastic in our recent purchase. He was not like most sales people; he was truthful, efficient and helpful in finding and locating Mike Marotta was fantastic in our recent purchase. He was not like most sales people; he was truthful, efficient and helpful in finding and locating the car we wanted. More

Professional and Personal Purchasing a car is always nerve-racking and frustrating. Purchasing a car, remotely, without ever seeing the car is simply surreal. Peter Tecson, a Purchasing a car is always nerve-racking and frustrating. Purchasing a car, remotely, without ever seeing the car is simply surreal. Peter Tecson, at Walter’s Mercedes, made this brand new experience simple, comfortable and put our anxiety at ease. He listened to what was important to us and understood we will be using his eyes and expertise. Not too long after, he sent us several cars to browse through. After selecting one, he sent us the video highlighting what was important to us plus the other options included. Paperwork was FedEx to us quickly with a prepaid return envelope. By the time the FedEx delivered at the dealer, the car has been detailed and transportation had been arranged. Throughout the process, Peter was updating us via text, pictures and uploaded videos for our enjoyment. As promised, the car was delivered to our driveway the next day, shiny and fully detailed and 500 miles away. I give Peter Tecson a Five Star for making this personal and extremely comfortable. He was there from the start until the car was in our possession. I will come back to Walter’s and look for Peter . More

Service Of Our Mercedes Benz Thank you David for the great advice and great service. We will return to David and Waters Mercedes Benz for service on our two Mercedes. Thank you David for the great advice and great service. We will return to David and Waters Mercedes Benz for service on our two Mercedes. More

Awful experience! Don't go to Walter's Mercedes Riverside I made an appointment to look at and hopefully purchase a 2015 GLA250 and had the misfortune of Mike Marotta being our salesman. From the start he was I made an appointment to look at and hopefully purchase a 2015 GLA250 and had the misfortune of Mike Marotta being our salesman. From the start he was rude and condescending. He spent more time correcting the verbage I used for the car I was looking for then he did for the actual vehicle. He sent my husband and I up to the roof while he went to "look" for the car that I had been assured on the phone was at the dealership when I set up the appointment. While left alone my husband and I found the car and was able to look inside, I fell in love with the car but not the salesman and knew that I wouldn't purchase from this dealership. Mike comes back up to the roof to tell us that unfortunately the car i was looking for wasn't there, that it was across town at another lot. When we showed him it was in fact at this dealership and and across the lot he tried to leave again to "verify" the VIN#! We knew at that point we were leaving to take our business elsewhere. We ended up at Caliber Mercedes Benz in Anaheim and I purchased a 2017 GLA250 and the whole process was a dream! Never gonna buy a vehicle from Walters Mercedes-Benz of Riverside! More

excellent service David Greene is always very good service.and very friendly.Iam very happy he called me when the car was ready for pickup. Thank you very much David David Greene is always very good service.and very friendly.Iam very happy he called me when the car was ready for pickup. Thank you very much David More

Friendly and Professional Service We recently had a "B" service in this service center. David Greene was the one taking care of everything for me. He was really nice, kindly, willing t We recently had a "B" service in this service center. David Greene was the one taking care of everything for me. He was really nice, kindly, willing to listen what I need and very professional, and the service was on time and the whole process was very smooth. I feel more comfortable to turn my car in for services. I would recommend David Greene and this service center to everyone nearby. More

Great experience This’s my 10th lease from Walter Mercedes, I negotiated the deal and they were very responsive to my offer after first visit Fast easy process after This’s my 10th lease from Walter Mercedes, I negotiated the deal and they were very responsive to my offer after first visit Fast easy process after we agreed More

A good day at Walter's! Austin S..is a very positive person along with being very helpful. He tries very hard to keep t;h;e process going smoothly. Many th;anks Austin S..is a very positive person along with being very helpful. He tries very hard to keep t;h;e process going smoothly. Many th;anks More

Service Appointment David was wonderful during my service appointment. Very friendly and efficient! He got me a shuttle to the mall while my car was being serviced and ar David was wonderful during my service appointment. Very friendly and efficient! He got me a shuttle to the mall while my car was being serviced and arranged for me to be pick up. The serfice was quick and my car was nice and clean when I picked it up n More

Fantastic Experience with the First Scheduled Service Mr. David Green was very courteous and professional. He took the time to explain the details of the service my car was scheduled for and gave me an ap Mr. David Green was very courteous and professional. He took the time to explain the details of the service my car was scheduled for and gave me an approximate timeframe when I can expect the car to be ready. He updated the progress via text messages. He also called me when the car was ready for pickup. Overall, I had a very pleasant and great experience. More