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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,256 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,256 reviews

November 08, 2017

Excellent Service Mark Interlicchia was helpful , he went beyond and above to take care of my problem.Mark is the best service manager.He kept me informed. More

by Roseline 2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thank you Roseline for your five star review. We're glad Mark was able to go above and beyond to rectify your vehicles issue. Communication is key in any tyoe of relationship, so we're glad Mark was able to keep you informed. We appreciate your business and look forward to working with you again soon. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

November 08, 2017

Walters Mercedes Benz is the Best The Best Mercedes dealer hands down, Great service , Great People, Great Cars Jin Lee is the reason why I continue to shop at Walters Mercedes Benz More

by tabares8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jin Lee
Nov 08, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thank you Gilbert for your five star review. We appreciate your continued business. We're glad Jin Lee consistently provides you the care and attention you deserve. We appreciate your business and look forward to working with you again soon. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

November 07, 2017

Super customer service David Greene has been my service rep for my last couple of service visits and he has been incredible Thanks David Also upon bringing my car in for More

by pesky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt, David Greene, Cody Burt
Nov 07, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your continued business. We're overjoyed David has been great for you and your vehicle. It's great to know that when faced with time constraints Cody was able to get your vehicle done and get you on your way in time. We appreciate your business and look forward to working with you again soon. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

November 07, 2017

Excellent service. Very friendly and helpfull. Met expectations and beyond. Mark Interlicchia responded very quick to my needs and assisted me in the best possible way.T More

by Marino Gonzalez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thank you Marino for your five star review! It's great you found Mark friendly and helpful. A quick response to your needs is a major key to our success as customer service experts. We appreciate your business and look forward to working with you again soon. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

November 07, 2017

Purchase experience The experience at Walters Mercedes dealership was very awesome Jackie Nasser was the most energized and enthusiastic dealer I have ever had the plea More

by Mercedes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Nasser
Nov 07, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your five star review. We're glad Jackie was so enthusiastic and energetic about helping you get the right vehicle. We appreciate your business and look forward to working with you again soon. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

November 06, 2017

Michael Marotta Mike Marotta made a great impression by listening and bringing solutions and ideas to make my car buying experience positive and pleasant. I am most g More

by Cliffwoodjoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Marotta
Nov 06, 2017 -

Walter's Mercedes-Benz of Riverside responded

Cliff we're glad Mike made an impression by listening and finding actual solutions. Thank you for your five star review. We appreciate your business and look forward to working with you again soon. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

November 06, 2017

My purchase experience was made easy by Art Miranda. Mr. Miranda was was very polite, answered my questions and provided me with the best service. I have had several MZB vehicles over the last 30+ yea More

by Delia Morales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Miranda
Nov 06, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your five star review. We're glad Art was able to provide you with another positive MBZ experience. We appreciate your business and look forward to working with you again soon. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

November 06, 2017

Great impression by bringing solutions. Alex Ramirez was very experienced and polite, answered all my concerned and questions and provided me with excellent service. he was truthful, efficie More

by panda
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2017 -

Walter's Mercedes-Benz of Riverside responded

We're glad Alex was there to answer all of your questions. We appreciate your business and look forward to working with you again soon. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

November 06, 2017

Mike Marotta was GREAT! Mike was Great!! he listened to what i was looking for. Took his time explaining the options & features. He is a refreshing breath of fresh air co More

by Cosmo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Marotta
Nov 06, 2017 -

Walter's Mercedes-Benz of Riverside responded

We're glad Mike was a breath of fresh air. We like to take the time to explain as much as possible so that you make an informed decision when your purchase. We appreciate your business and look forward to working with you again soon. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

November 06, 2017

Walter's does car selling right! Did a quick stop in to see what used inventory was available with no intentions of buying that evening. Raul did a great job of answering my questions More

by Mike Podratz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala and Justin Campbell
Nov 07, 2017 -

Walter's Mercedes-Benz of Riverside responded

Mike we're so glad you stopped in. Near closing or not, we are here to provide amazing customer service to all that come through our doors. We're glad we could earn your business look forward to doing so again. Be sure to check us out on Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

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