Walter's Mercedes-Benz of Riverside

AWESOME! Great service, Gary Kunzman was our sales person. Great service, professional, great sense of humor, made this experience easy and very pleasant. H Great service, Gary Kunzman was our sales person. Great service, professional, great sense of humor, made this experience easy and very pleasant. He did not take long in coming back to us with a great deal on the car we wanted, and purchased... Over all the personnel at this dealer ship are all super great people. More

Mark Interlicchia has done it again...... providing above and beyond exceptional service!!!! He always responds to my text promptly and Mark always greets me with a smi has done it again...... providing above and beyond exceptional service!!!! He always responds to my text promptly and Mark always greets me with a smile no matter how his day is going 😊 More

A service, front and rear brake replaced First time to be helped by David Greene at Walter’s MB. He did a wonderful job. He updated me everytime there was something that needed done to keep m First time to be helped by David Greene at Walter’s MB. He did a wonderful job. He updated me everytime there was something that needed done to keep my car safe to drive. Service oriented, very professional personable and pleasant to work with. Highly recommended! Thanks David. Alma More

Great customer service Raul answered all the questions we had. He was very friendly. He made the process to buy Mercedes so easy. We love our Mercedes. Our experience at Wal Raul answered all the questions we had. He was very friendly. He made the process to buy Mercedes so easy. We love our Mercedes. Our experience at Walters was great! More

Easy and incredible experience. Michael Marotta made my shopping and purchasing experience so easy and enjoyable. Superb service throughout the purchase process. I was able to compl Michael Marotta made my shopping and purchasing experience so easy and enjoyable. Superb service throughout the purchase process. I was able to complete almost all paperwork online. More

A New Car Experience in Buying a Used Car Raul Ayala reached out to us after we inquired about a used SLK. But Raul went beyond our usual car salesman experience. He sent us a fresh video of t Raul Ayala reached out to us after we inquired about a used SLK. But Raul went beyond our usual car salesman experience. He sent us a fresh video of the SLK we had interest in, showing details that were not in the on-line ad for the car. We are located one and a half hours drive away, so his video and openness to our questions ahead of time made the drive to Walters very worth while. Small details were brought to light just as in new car sales. Nothing was overlooked. We were treated with excellent quality. And then dealing with Ari in the finance department was a continuation of that quality experience. Excellent Dealership in our opinion and we will return for our future auto needs. More

Thanks again I had been needing new tires for quite some time. Justin the tire rep at Walters would tell me every time I came in for a car wash. Well i finally got I had been needing new tires for quite some time. Justin the tire rep at Walters would tell me every time I came in for a car wash. Well i finally got a nail in my tire that couldn't be repaired because my tires were so worn. My husband made me an appt and I was scheduled to come in on a Saturday. I decided I couldn't wait any longer. So I called Walter's MB and they were able to make me an appt within 2 hours. Well on my way there I had a blow out! I called MBZ roadside service and was assisted right away. They sent out Noel Castro who changed my tire in 5 minutes. He was very nice and I was so grateful that he was able to get me back on my way so quickly. When I finally made it to my appt Austin Schneider was my service adviser. He was able to check me in right away. He kept me updated while I waited. He was very helpful and I was confident that I was in goods hands. Thanks Walters staff for all your efforts to keep my family and I safe on the road! More

Happy Service Servicing my car is never something I look forward to, but necessary. I called Walter's on a Wednesday and I took my car in on Thursday where I was gi Servicing my car is never something I look forward to, but necessary. I called Walter's on a Wednesday and I took my car in on Thursday where I was given a loaner and thankfully my repairs were completed later in the same on that same day. Due to traffic I was told I could bring the loaner back and pick up my car the next day. Everything went well, my repairs were done at the lower cost with my coupon and the assistance of my service representative, Alex Ramirez. It was nice to get a discount especially with Christmas around the corner. It was also nice to see our old service rep, Carl who happened to stop by while having his own car serviced. More

In the running Met Mike one time and very knowledgeable sales person. Knew his product inside and out. Felt welcomed and not pushy. Would recommend him to others. Met Mike one time and very knowledgeable sales person. Knew his product inside and out. Felt welcomed and not pushy. Would recommend him to others. More

Highly recommend Mike! Great experience! He is very informative and he is very patient with all questions thrown his way. Highly recommend Mike to all my family and friends. Great experience! He is very informative and he is very patient with all questions thrown his way. Highly recommend Mike to all my family and friends. More