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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,289 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,289 reviews

December 13, 2017

Great customer service I went in for an oil change and everything was completed in a timely manner I do appreciate Walter’s service department being able to accommodate my l More

by Jolly1983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Dec 13, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback, Jolly! We're happy to hear that you had a pleasant and efficient service experience, and that David made sure you felt well accommodated from start to finish. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

December 13, 2017

Great experience dealing with Jin Lee Very easy, comfortable, straightforward experience.The Dealership of course is spotless, everyone we encountered was friendly, everyone there seemed t More

by mb guy
Recommend Dealer
Yes
Employees Worked With
Jin Lee
Dec 13, 2017 -

Walter's Mercedes-Benz of Riverside responded

It's great to hear that Jin made sure you had a pleasant, hassle-free experience, mb guy! We're so glad that all of your needs and expectations were met, and that you felt well accommodated and at ease throughout the process. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

December 13, 2017

GLA for mom Gene was awesome and made our buying a new GLA for my mom so easy and even fun. We brought the family and he made even the 8-year-old feel great. Ju More

by Christina Rice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Guerrero, Gene Russell
Dec 14, 2017 -

Walter's Mercedes-Benz of Riverside responded

Christina we're so glad Gene was so accommodating to you and your family. It's great to know Julio was able to get you through finance so quickly. We appreciate your business and look forward to working with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

December 12, 2017

Outstanding Experience Arthur Miranda was an amazing sales person, and he went above and beyond what I ever expected. I never in a million years thought I would own an Merc More

by twsport
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Miranda
Dec 12, 2017 -

Walter's Mercedes-Benz of Riverside responded

We're glad Art was able to turn a dream into reality. Thank you for your five star rating. We appreciate your business and hope to work with you again in the future. Please be sure to like us to keep up with savings, updates, and more! Regards, Ray Burke - General Manager

December 12, 2017

Best Deal and Excellent Customer Service In October 2016, I purchased my 2016 Audi at Walter’s Dealerships and I had a great customer service experience. Recently, I bought a 2018 Mercedes G More

by Anthony 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Russell
Dec 13, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks Anthony! We're happy to hear that you had a great experience with Gene, and that he was so helpful and informative throughout the process. It's wonderful to know that he made sure you felt confident and at ease with your purchase, and that you got a great deal. We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

December 12, 2017

Christian Garcia @ Walters Automotive After deciding to skip other Mercedes dealers my husband & I decided to check out Walters Automotive. I am so happy that we did! Christian Garcia assi More

by Aprilcoutuuree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Felix
Dec 13, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks April! We're pleased to hear that Christian was so helpful and attentive, and that he worked with you to help you find the perfect car for you. It's wonderful to know that he made you feel well accommodated and confident with your purchase, and we hope you're enjoying it! We appreciate your recommendation and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

December 11, 2017

Exceptional Service Andrew has been nothing but great in this total car buying experience. Took time to answer all the questions and ensured that I felt comfortable with More

by JP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Wagner
Dec 12, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your five star review and recommendation. We're glad Andrew was patient in answering your questions and made you feel comfortable. We appreciate your business and hope to work with you again in the future. Please be sure to like us to keep up with savings, updates, and more! Regards, Ray Burke - General Manager

December 10, 2017

Outstanding customer care I drove 4 hours out of state since where I live does not have a dealership to service my vehicle. When I arrived to the service department I was greet More

by Smith, Kelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Barcelona
Dec 11, 2017 -

Walter's Mercedes-Benz of Riverside responded

Kelli we're glad we could be a service to you and your vehicle. It's great to know Mike was able to make you feel warm and welcomed. We're overjoyed you've decided to return for future services. We appreciate your business and look forward to working with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

December 06, 2017

Exellent service all the time Every time I go, Im treated with exellence. Anything I need, so far they make it possible for me. They focus in exellent customer service, and have no More

by RUBYLUX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Dec 07, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your continued business. We're glad that we've been able to satisfy your needs and we will continue to give our best to ensure your future satisfaction. We appreciate your business and hope to work with you again in the future. Please be sure to like us to keep up with savings, updates, and more! Regards, Ray Burke - General Manager

December 01, 2017

Great experience Excellent experience working with Dina Backer, very friendly, knowledgeable and helpful. She’s also very professional and have an honest opinion, loo More

by MariamAtie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dina Backer
Dec 01, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your kind words as well as your five star rating. We're glad Dina was friendly and knowledgeable. We appreciate your business and hope to work with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

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