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Walter's Mercedes-Benz of Riverside
Riverside, CA
6,257 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,257 reviews
November 22, 2017
Knowledge Excellence knowledge on the viecle and overall customers trust. Willing to help customers with concerns. Will come back to do my next front brakes ser Excellence knowledge on the viecle and overall customers trust. Willing to help customers with concerns. Will come back to do my next front brakes service. More
by Marisela Gutierrez
Employees Worked With
Cody Burt
November 22, 2017
Bob Murray was professional, patient and kind. Bob Murray is very knowledgeable about Mercedes Benz. He explained everything very well in regard to the car and functions as well as the financing Bob Murray is very knowledgeable about Mercedes Benz. He explained everything very well in regard to the car and functions as well as the financing process. More
by Cargirl10000
Employees Worked With
Bob Murray
November 22, 2017
Smart car ac motor Came in from out of town with ac noises and Cody fit my car in for service promptly. He took the time to explain in detail all about the required smar Came in from out of town with ac noises and Cody fit my car in for service promptly. He took the time to explain in detail all about the required smart car maintenance scheduled plans. They replaced the ac blower fan and got me back on the road. Im thankful they helped me out while I was on a road trip far from home. More
by elmaschingon85
Employees Worked With
Cody Burt
November 22, 2017
Great visit Cody was very thorough in reviewing the service that would be done and what to expect for future services. He was friendly and took his time with us. Cody was very thorough in reviewing the service that would be done and what to expect for future services. He was friendly and took his time with us. The service was quick too! We will come back and see him! More
by AngV
Employees Worked With
Cody Burt
November 22, 2017
Excellence I had a problem with my Mercedes... They provide an excellent service from the begining to the end and my car was fixed. Thank you! I had a problem with my Mercedes... They provide an excellent service from the begining to the end and my car was fixed. Thank you! More
by Drago36
Employees Worked With
Cody Burt
November 21, 2017
EXCEPTIONAL! Great and exceptional service from Michael Marotta (and of course Filomena Powers) in the purchase experience of our latest MBZ from Walters Mercedes. Great and exceptional service from Michael Marotta (and of course Filomena Powers) in the purchase experience of our latest MBZ from Walters Mercedes. It is always a pleasure to do business with them. Michael was most helpful in the whole process and explaining the nuances of my wife's first GLC coupe. More
by David Hughes
November 21, 2017
Pleasant and easy I had a pleasant experience with salesman Eddy Elsayed purchasing my car at Walter’s. He was very helpful and knowledgeable. I am confident about my I had a pleasant experience with salesman Eddy Elsayed purchasing my car at Walter’s. He was very helpful and knowledgeable. I am confident about my purchase because of Eddy’s good manners and assistance. More
by eileenS
Employees Worked With
November 21, 2017
Magnifico!!!= very very pleased! At the moment that we arrived (my wife and me) at the dealer mr. Lai Gordon helped us to choose the Sprinter we were looking for, he is a very good sa At the moment that we arrived (my wife and me) at the dealer mr. Lai Gordon helped us to choose the Sprinter we were looking for, he is a very good sales person, he never rush or tried to sale us a vehicle that was'nt right for my needs! He is very courteus and got us the credit in a flash! A+ for mr Gordon! More
by Alvaro diaz
Employees Worked With
November 20, 2017
AMAZING service from Raul Ayala had the car ready for test drive he took the time to explains every detail, he also showed us a C300 we also test drive, and h service from Raul Ayala had the car ready for test drive he took the time to explains every detail, he also showed us a C300 we also test drive, and his words"what ever makes you happy" make me decide to buy the C300, I can not be happier, thank you so much Raul for you time and made this experience easy. More
by Lorena C
November 20, 2017
Excellent This is our second purchase at Walters Mercedes and We couldn’t be happier here the customer is definitely right they’ve exceded our expectations our This is our second purchase at Walters Mercedes and We couldn’t be happier here the customer is definitely right they’ve exceded our expectations our wish list was fulfilled 100% and received a great deal we are definitely recommending their service. More
by JuanP
