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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,289 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,289 reviews

December 31, 2017

Above and beyond The service Alex Ramirez delivered was absolutely phenominal. He went out of his way to insure that I got the best service. He genuinely cares about h More

by Pablo2483
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you Pablo for your five star review. We're glad Alex went above and beyond to ensure your satisfaction. We appreciate your business and look forward to working with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

December 31, 2017

Excellent Service What a great experience! Walters Mercedes Benz is the best. Jacky, a lovely sales woman greeted me and started the process and then I had an appoint More

by Josh.M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie Nasser
Jan 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Josh we'e so glad Jackie and Eddie we're able to combine to make the purchase of your dream car great! We appreciate your business and look forward to working with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

December 30, 2017

Excellent Service Alex Ramirez is the only person you should contact here. I went in for an oil change service and I decided to wait. Alex, explained everything in a More

by Hmora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Greene
Jan 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your strong review and recommendation of Alex. We're overjoyed he was able to have your vehicle done sooner than anticipated. We appreciate your business and look forward to working with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

December 29, 2017

Good lease deal Nice salesperson, good deal, and a monthly lease amount we liked. Jacqueline Nasser was our salesperson and she got us a great deal. We enjoyed our More

by ShirleyShirleyBoBurley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Nasser
Dec 29, 2017 -

Walter's Mercedes-Benz of Riverside responded

We're glad Jackie was able to get you a great deal and payment you liked. Thank you for your five star rating. We appreciate your business and look forward to working with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

December 29, 2017

Merry Christmas to me Andrew Wagner made it happen ! He put all my fears of dealing with sales in purchasing a new car to rest. So professional and great with communication More

by Zena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Wagner
Dec 29, 2017 -

Walter's Mercedes-Benz of Riverside responded

It's a new day and a new type of sales practice. There is no need to fear, we are hear to help. We appreciate your business and look forward to working with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

December 29, 2017

Pleasant oil change and update Adam Garcia is the Speinter specialist, and he is most pleasant and very knowledgeable. He communicates well, and follows through. I find him a deligh More

by Gw
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Adam Garcia
Dec 29, 2017 -

Walter's Mercedes-Benz of Riverside responded

It's great knowing Adam is knowledgeable while still being ppleasant. We appreciate your business and look forward to working with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

December 29, 2017

Quality service experience I truly appreciate the customer service provided to me by Walters MBZ of Riverside. Especially from my service representative David Greene. He is alwa More

by Deon1854
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Dec 29, 2017 -

Walter's Mercedes-Benz of Riverside responded

Deon we're glad David always give you quality customer service! We appreciate your business and look forward to working with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

December 29, 2017

Austin Schneider service Austin was excellent to work with...a true asset to the dealership. He is attentive and thorough in his work. I will ask for him specifically on my More

by Shahna
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Dec 29, 2017 -

Walter's Mercedes-Benz of Riverside responded

Shahna we're glad Austin was attentive and thorough. Thank yu for your five star review. We appreciate your business and look forward to working with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

December 29, 2017

Great customer service! Had a great experience at Walters service department. Great customer service by JR Rodriguez and he was very professional. Will definitely use there s More

by Eddie L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thank you Eddie for your five star review. We're glad JR was professional. We appreciate your business and look forward to working with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

December 29, 2017

Customer service Great customer service is hard to find these days. But when I come into Walter’s, I know I’m going to get great customer service from David. He always More

by Sigala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Jan 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your five star review in regards to David. We're glad he consistently provides you with great care. We appreciate your continued business and look forward to working with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

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