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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,257 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,257 reviews

December 18, 2017

Service Manager Tyler is tremendous! I have to say I could not ask for a better dealer than these folks. The service manager, Tyler is tremendous. He will communicate with you, actually c More

by Al Morris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler
Dec 18, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your kind review and five star review! We're glad Tyler was extremely personal and cared about what was going to make you happiest. We appreciate your business and look forward to working with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

December 17, 2017

Great service! Andrew Wagner is a great Sales Manager! He gave me a rocking good price on a new 2018 GLE350! I was shopping for a used 2017 GLE with low miles beca More

by new2018mbOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Guerrero, Andrew Wagner
Dec 18, 2017 -

Walter's Mercedes-Benz of Riverside responded

We're so glad Andrew gave you a great price and got you into a brand new GLE. Thank you for your five star review! We appreciate your business and look forward to working with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

December 17, 2017

JR Rodriguez was amazing JR Rodriguez had great people skills. I want him to be my assigned adviser in the future and I always want to work with him. More

by Bonnitta Hazelwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your kind words in regard to JR as well as the five star rating. We appreciate your business and look forward to working with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

December 16, 2017

Outstanding! Cody is a great service advisor. He was very professional, knowledgeable and friendly. He kept me informed on the status of my vehicle. He helped make More

by Diana12
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Dec 18, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your kind words in regards to Cody as well as your five star rating. We appreciate your business and look forward to working with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

December 15, 2017

good service, always calling to follow up for me. Order a mercedes from art miranda and his team. the team was very professional and was always following with me on my order. the dealer was super clea More

by calphil007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Miranda
Dec 15, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thank you Phil we're glad you had a great time ordering your Mercedes. It's great to know that Art followed up with you with any update on your vehicle. We appreciate your business and look forward to working with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

December 14, 2017

Great deal, easy transaction Bryan Fitzpatrick helped me pick up an S63 last weekend. The sales process was smooth, he wasn't pushy and was very knowledgeable about the car. When More

by Chris Ward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Fitzpatrick
Dec 14, 2017 -

Walter's Mercedes-Benz of Riverside responded

Chris we're glad Bryan was able to give you such a great deal on your S63. It's great to know he was patient and informative. We appreciate your business and look forward to working with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

December 13, 2017

Service David Greene at Walters Mercedes has always made sure I get the best deal and EXCELLENT service. I love my Mercedes and I always take it where I kno More

by Mercedes Lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Dec 13, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks Mercedes Lover! We're happy to hear that David continues to make sure that you have great experiences with us, and helps get you the best deal every time. We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

December 13, 2017

Awesome Thank you Cody for you excellent customer service and professional knowledge. I love how you made feel at ease in good hands. I hope to work with on m More

by YOLANDA95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Dec 13, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, Yolanda! We're happy to hear that Cody was so helpful and informative, and made sure you felt confident and at ease with his assistance. We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

December 13, 2017

Great customer service I went in for an oil change and everything was completed in a timely manner I do appreciate Walter’s service department being able to accommodate my l More

by Jolly1983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Dec 13, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback, Jolly! We're happy to hear that you had a pleasant and efficient service experience, and that David made sure you felt well accommodated from start to finish. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

December 13, 2017

Great experience dealing with Jin Lee Very easy, comfortable, straightforward experience.The Dealership of course is spotless, everyone we encountered was friendly, everyone there seemed t More

by mb guy
Recommend Dealer
Yes
Employees Worked With
Jin Lee
Dec 13, 2017 -

Walter's Mercedes-Benz of Riverside responded

It's great to hear that Jin made sure you had a pleasant, hassle-free experience, mb guy! We're so glad that all of your needs and expectations were met, and that you felt well accommodated and at ease throughout the process. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

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