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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,257 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,257 reviews

December 28, 2017

Wonderful experience with Gary Gary is a kind, wonderful salesman. He genuinely cares about his clients. Does not try to trick you into anything. Will deal with you with honesty and More

by Saramarks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Kunzman
Dec 28, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your kind words in regards to Gary. We're glad he was able to help you get a great Christmas gift. We appreciate your business and look forward to working with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

December 28, 2017

Best Service Experience Walter’s Automotive installed upgrades to our Sprinter RV with parts we bought outside. We brought our vehicle in and the pleasant greeting by Richard More

by Kate
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Richard Airada, Adam Garcia
Dec 28, 2017 -

Walter's Mercedes-Benz of Riverside responded

We're glad Adam was able to make your service visit so seamless. It's great to know Adam made sure you were all taken care of. We appreciate your business and look forward to working with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

December 28, 2017

Tailgate Door I had issue w/the tailgate not latching he went far & beyond to check why & could not find any issue. Mark provided an awesome service More

by Anonymous
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your your five star review. We're glad Mark provided awesome service. We appreciate your business and look forward to working with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

December 28, 2017

Very Generous & Customer Oriented! I bought my 2015 Smart Car from this dealership. This was my first time having it serviced there. I can say now after dealing with Sales & Austin Schn More

by TKrupchak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Dec 29, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your five star review. We're glad that both sales and service could satisfy. We appreciate your business and look forward to working with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

December 27, 2017

excellency David is the best professional service advisor there is at Walters. I will ONLY work with David Greene. I appreciate all what he does and helps with a More

by terry galloway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Dec 28, 2017 -

Walter's Mercedes-Benz of Riverside responded

We're glad David has earned your loyalty. We understand finding your mechanic is a huge deal. Someone you can feel comfortable with and that understands you and your needs. We appreciate your business and look forward to working with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

December 27, 2017

Excellent Service Came in for an oil change and the experience as always was great. Austin Schneider was eager to help me set up my appointment, and as I arrived he was More

by Mer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Dec 28, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your five star review. We're glad Austin made your oil change great. We'll always check your vehicle for things to be replaced or repaired. Things that start off being small can sometimes if left untreated become huge. We appreciate your business and look forward to working with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

December 27, 2017

Above and Beyond Mike Marotta and the entire staff at Walter's Mercedes were wonderful. They were extremely knowledgeable about their inventory and efficient in the p More

by J. Yoshida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Marotta
Dec 28, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your five star review. We're glad Mike and the team were knowledgeable and provided you with an efficient purchase. We appreciate your business and look forward to working with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

December 26, 2017

Quick and Easy I took my C250 in for service and Cody Burt was my advisor. Cody had me in and out in under 2 hours for my first A-Service!!! Great job Cody, I'll see More

by Samantha R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Dec 26, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thank you Samantha for your five star review. We're glad Cody provided you with grade A quick efficient work on your C250. We appreciate your business and look forward to working with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

December 24, 2017

Awesome staff great deals! Justin the sales manager and Bob worked hard to find me a rad lease with higher mileage and be able to trade my truck in. Got an awesome trade in valu More

by Raywa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Murray, Julio Guerrero
Dec 26, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your review. We're are glad that you were able to trade in your truck and get a great lease. We appreciate your business and look forward to working with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

December 24, 2017

Respect My experience today with Walter's Automotive and salesman, Art Miranda was a delightful experience no hassle no headaches. A total relaxing atmosphere More

by Bigd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Miranda
Dec 26, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your five star review. We're glad Art was great and made for a relaxing purchase. We appreciate your business and look forward to working with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

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