Walter's Mercedes-Benz of Riverside

Purchasing a new car I had planned to purchase a used car but decided instead on a new car. I purchased my car from Gene Russell at Walter's Mercedes Benz in Riverside an I had planned to purchase a used car but decided instead on a new car. I purchased my car from Gene Russell at Walter's Mercedes Benz in Riverside and he is the BEST!!! He answered all my questions in an easy to understand manner. He was very knowledgeable, understanding, courteous, patient and willing to spend many hours with me to make certain I bought the right car for my needs. Without a doubt, he is the best salesman I have ever dealt with and I would highly recommend him to all my family and friends. More

Excellent Was helped by Eddy, he did a great job helping me pick out the perfect car for me. I would recommend anyone to come to him. Was helped by Eddy, he did a great job helping me pick out the perfect car for me. I would recommend anyone to come to him. More

Efficient and courteous service We flew into purchased a car, will given an excellent service, beyond our expectation and it was quick unlike most other dealerships we have experien We flew into purchased a car, will given an excellent service, beyond our expectation and it was quick unlike most other dealerships we have experienced. More

Awesome experience Bob was awesome. He made our experience a very pleasant one. The whole process was easy and fast. They had the car we wanted and made it happen. E Bob was awesome. He made our experience a very pleasant one. The whole process was easy and fast. They had the car we wanted and made it happen. Everyone we interacted with at the dealership was super nice. Will definitely come back. More

G wagon general maintenance David was new to me as an advisor. He was very knowledgable and was able to answer the MANY questions I had about my G Wagon. Being that it is older David was new to me as an advisor. He was very knowledgable and was able to answer the MANY questions I had about my G Wagon. Being that it is older and out of warranty, I am doing my best to maintain and keep it good running condition. So I need to be little more knowledgable than the regular G Wagon owner, which means I ask A LOT of questions. I appreciated his patience. This is the closest Mercedes Benz service Dept to my office so I will definitely be back. More

Excellent customers service. Gene was excellent. Answered all my questions and I could still call him after I left. Very helpful. I needed help with Bluetooth and radio. Took the Gene was excellent. Answered all my questions and I could still call him after I left. Very helpful. I needed help with Bluetooth and radio. Took the time to explain on the phone while I was home. Thx Gene. More

If you want a Mercedes - Buy at Walters! Thank you to the team at Walter's. I found my car on their lot and they worked with me to get me the best deal with the terms and down payment that I Thank you to the team at Walter's. I found my car on their lot and they worked with me to get me the best deal with the terms and down payment that I wanted. From the initial call with Jovanni, to the follow-up and working a deal with Bryan Fitzpatrick who got all of my details, sent me a video of the car and did all of the leg work to make sure I was happy. Not to mention Raul Ayala his assistant who went through all of the details and delivery for my new vehicle as well as turn-in of my lease. Very easy and very efficient service, they had my paperwork ready and the car was parked up front when I arrived to pick it up. If you want a great experience, go to Walter's. They are not close to where I live but making the drive to get a personalized experience is worth driving there! More

great service Mr. Alex Ramirez,Look this man up ,he is detail oriented person .I perfer to have a person that will take a little more time to explain what I am spen Mr. Alex Ramirez,Look this man up ,he is detail oriented person .I perfer to have a person that will take a little more time to explain what I am spending my hard earn money on.If you like to know in detail and if you can take a little time to listen.mr. Alex Ramirez he is the MAN! More

Awesome care and Service I know when I take my vehicle to Walter’s MBZ I will receive complete care. Always always happy to see my Serv Rep David Greene. I know when I take my vehicle to Walter’s MBZ I will receive complete care. Always always happy to see my Serv Rep David Greene. More

Great Service Hey everyone. So I took my C250 for a recall repair and from the moment I arrived I was treated in a very friendly and professional manner. The servic Hey everyone. So I took my C250 for a recall repair and from the moment I arrived I was treated in a very friendly and professional manner. The service was quick. The waiting area is great with coffee, tea, cookies and fruit. My service advisor was Cody Burt. He was very professional and explained what was done and near future repairs to expect. Thank you Cody you are awesome. More