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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,257 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,257 reviews

January 04, 2018

Easy and effortless experience I have purchased four vehicles from Andrew. Great experience every single time! Won’t use anyone else as long as Andrew is my dealer! He is easy to wo More

by Alyssa727
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Wagner
Jan 05, 2018 -

Walter's Mercedes-Benz of Riverside responded

Alyssa thank you for your five star review. We're overjoyed Andrew is easy to work with, honest, and most of all accountable. We appreciate your business and look forward to working with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

January 03, 2018

Squared Away I took my GLE350 in for service and Cody Burt was my advisor. Cody gave me a run down of the Services and cost; had me in and out in under 2 hours for More

by Airborne!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Jan 03, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your five star review. We're glad Cody was able to give you the cost and time estimates on your GLE350 then have you out the door in under two hours! We appreciate your business and look forward to working with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

January 01, 2018

Walters They are very professional people and the lease went very smoothly . The sale team showed me the car and helped both my wife and me to make the wright More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin Lee, Julio Guerrero, Robert Conrad
Jan 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you Mike for your five star review. We're glad you found our team to be professional and that they made your lease process go so smoothly. We appreciate your business and look forward to working with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

January 01, 2018

Excellent Customer Service I was very satisfied with the customer service provided to me by Mark Interlicchia who was very kind, respectful, pleasant anv very professional as we More

by Víctor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

It's great hearing you were satisfied with the customer service provided by Mark. Thank you for your five star review. We appreciate your business and look forward to working with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

January 01, 2018

Great service Walters Mercedes service is top notch. Brandon Monaco is the best. Highly recommend this dealer to my friends and family. Keep up the good work. More

by M Cornejo
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Jan 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your kind words about our service department. We're overjoyed Brandon has stood out to you as the best. We appreciate your business and look forward to working with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

January 01, 2018

Awesome service. Great service. The best service in IE. Brandon Monaco is the best service advisor I have ever had. My vehicle is running great. Met all expectations. More

by HelenP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Jan 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Helen thank you for your five star review. We're glad Brandon has your vehicle running great and met all your expectations. We appreciate your business and look forward to working with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

January 01, 2018

fabulous service brandon monaco is the best service advisor I know. he got my vehicle in and out very quickly and my vehicle has never ran better More

by boleslovdem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Jan 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your glowing five star review. We're glad Brandon was able to have your can in and out so quickly. We appreciate your business and look forward to working with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

December 31, 2017

Best service experience I took my e-class in for service and Alex Ramirez was great. Answered every question I had and kept me up to update on everything. I’d definitely reco More

by 909E300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your five star review. We're glad Alex and his team could answer all your questions in regards to your E-Class. We appreciate your business and look forward to working with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

December 31, 2017

Above and beyond The service Alex Ramirez delivered was absolutely phenominal. He went out of his way to insure that I got the best service. He genuinely cares about h More

by Pablo2483
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you Pablo for your five star review. We're glad Alex went above and beyond to ensure your satisfaction. We appreciate your business and look forward to working with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

December 31, 2017

Excellent Service What a great experience! Walters Mercedes Benz is the best. Jacky, a lovely sales woman greeted me and started the process and then I had an appoint More

by Josh.M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie Nasser
Jan 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Josh we'e so glad Jackie and Eddie we're able to combine to make the purchase of your dream car great! We appreciate your business and look forward to working with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

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