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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,289 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,289 reviews

January 23, 2018

Great Dealer with Great Staff Found the car that I wanted online at Walter's Automotive. Gene Russell was great to work with, provided great information and had exceptional knowle More

by Neil 69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ari Abdolhosseini, Gene Russell
Jan 25, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your five star review Neil. We're glad Gene was able to offer you a fantastic experience. We appreciate your business and look forward to working with you again. Please be sure to check our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

January 23, 2018

ABOVE & BEYOND! Thank you for the INCREDIBLE customer service Team Walter's! From the moment I inquired online about the car we were interested in, until the moment More

by SandFam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Wagner, Bryan Fitzpatrick
Jan 25, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your five star review! We're overjoyed the team worked together to ensure you had an amazing purchase. We appreciate your business and look forward to working with you again. Please be sure to like us on Facebook and Follow us on Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

January 23, 2018

Best Buying Experience Ever!!! Jacqueline Nasser is amazing, helpful, and goes above and beyond for her customers. If you are looking for a beautiful car with a great buying experie More

by Jilliebean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Nasser, Ari Abdolhosseini
Jan 25, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you Jill for your thoughtful review. We're overjoyed Jackie was helpful and willing to go the extra mile to ensure your satisfaction. Thank you for your recommendation. We appreciate your business and look forward to working with you again. Please be sure to like us on Facebook and Follow us on Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

January 22, 2018

Service I have been here for two cars and I’m always pleased with the professionalism and courtesy I receive. I would always recommend this service department More

by Louiseb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Greene
Jan 23, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you Louise for your continued business as well as your five star review. We're glad David and Mark provide you with professional and courteous service. We appreciate your business and look forward to working with you again. Please be sure to like us on Facebook and Follow us on Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

January 22, 2018

Awesome Gary was very nice and he was not very pushy for me to buy a car he just wanted me to get if I want to buy it and I appreciate that More

by Kiyana75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Kunzman
Jan 23, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your five star review Kiyana. It's great hearing Gary wasn't pushy with trying to make a sale. We appreciate your business and look forward to working with you again. Please be sure to like us on Facebook and Follow us on Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

January 18, 2018

Great experience with Gary Kunzman Great experience buying a vehicle from Gary Kunzman. He was honest, kind, and not pushy. He truly tried to make our experience a good one. We have pur More

by D Mejia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Kunzman
Jan 22, 2018 -

Walter's Mercedes-Benz of Riverside responded

We're pleased to hear that Gary made your car buying experience an excellent one, D! It's great to know that he was helpful and accommodating, and made sure that you felt confident and at ease from start to finish. We appreciate your recommendation and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

January 16, 2018

Excellent service Gary was very helpful and professional. He listened to my needs and made it stress free. I would definitely go back to purchase a car from Gary in the More

by Rosapaz71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Kunzman
Jan 16, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you Rosa for your five star review. We're glad Gary was helpful and professional. You see the complaint over and over again that car salespeople don't listen and put you into the car they want to sale, not here. It's great knowing Gary listened to what you wanted. We appreciate your business and look forward to working with you again. Please be sure to like us on Facebook and Follow us on Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

January 15, 2018

Ou first Mercedes experience We were hesitant to buy our first Mercedes bec of our limited budget but Bob and Peter from Mercedes were very helpful and patient with us. They were More

by Hapicustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Tecson, Bob Cole
Jan 15, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your five star review. We're glad Bob and Peter were able to give you a great deal and put you at ease during your transaction. It''s great to know they were accommodating and patient with you. We appreciate your business and look forward to working with you again. Please be sure to like us on Facebook and Follow us on Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

January 12, 2018

By far the most smoothest transaction from a car dealership This was our second experience at Walter's and by far the most smoothest transaction from a car dealership. Not once did I get the run around. No goin More

by dnlproductions
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin Lee
Jan 12, 2018 -

Walter's Mercedes-Benz of Riverside responded

We're so glad to hear Jin delivered without any type of back and forth or run around. It's great to hear Carlos was able to get you a deal on a charger for your new B250e! We appreciate your business and look forward to working with you again. Please be sure to like us on Facebook and Follow us on Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

January 12, 2018

Walter’s Mercedes, Riverside Andrew Wagner and his associate, Raul, were extremely helpful and knowledgeable. They answered my questions honestly and supported my decision in the More

by Numberonetwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ari Abdolhosseini, Andrew Wagner
Jan 12, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking time to write this five star review. We're glad Andrew and Raul were supportive in the decision you made. It's great to know that JR was able to get you in and out so quickly! We appreciate your business and look forward to working with you again. Please be sure to like us on Facebook and Follow us on Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

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