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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,257 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,257 reviews

January 10, 2018

Outstanding dealership Peter Tecson is a great salesman. He works hard to find the vehicle that you want and to get you the deal that your looking for. All in all a great ca More

by DD788Snipe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Tecson, Julio Guerrero, Robert Conrad
Jan 10, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your five star review. We're glad Peter worked hard to get you what you wanted.It's great knowing the customer service you received was great. We appreciate your business and look forward to working with you again. Please be sure to like us to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

January 09, 2018

Wonderful experience !! The whole process was very pleasant !! Jin was very courteous and explained leasing options, clarified all questions. While doing paper work made sur More

by Kishori R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin Lee, Julio Guerrero
Jan 10, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you Kishori for your five star review. We understand paperwork isn't very exciting so it's great to hear Jin tried to make it as comfortable as possible. We're glad your purchase experience was a pleasant one. We appreciate your business and look forward to working with you again. Please be sure to like us to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

January 08, 2018

My First Mercedes Our experience at walters was fast easy and efficient . Christian García answered all our questions and the staff was very friendly. We where in and More

by Ysp77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Guerrero, Christian Felix
Jan 08, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your kind review. We're glad Christian answered all of your questions!. It's great knowing you were able to get in and out in a timely manner. We appreciate your business and look forward to working with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

January 08, 2018

Engine light on My repair visit was fast and easy .. Cody took care of me and answered all my questions .. He kept me informed of the progress and made this visit pai More

by Kicknitwhit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Jan 09, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your five star review. We're glad Cody and his team were able to get your repair done quickly. It's great knowing Cody took time to answer all of your questions and keep you informed throughout the repair process. We appreciate your business and look forward to working with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

January 08, 2018

Customer service on point Bob Cole was great in showing us the vehicles and different options, and was very calm in his explanations when he answered our questions. Overall exp More

by jose alvarado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cole
Jan 09, 2018 -

Walter's Mercedes-Benz of Riverside responded

Jose thank you for your five star review. We're glad Bob was calm and answered all of your questions. We appreciate your continued business and look forward to working with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

January 06, 2018

Excellent Service all around I got a letter from the dealer who had sold my car in 2015 informing that end of year sale would qualify me for a deal on a 2018 Car. As Walter's is n More

by Jasen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : A LADY SALES MANAGER, Julio Guerrero, Bryan Fitzpatrick
Jan 08, 2018 -

Walter's Mercedes-Benz of Riverside responded

Jasen thank you for your review. Glad you enjoyed your time with us. We appreciate your business and look forward to working with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

January 06, 2018

Best Mercedes Dealer in Southern California I have now purchased 4 Mercedes.I have loved each car. I purchased 3 of them from Walters, including my last AMG. Their sales and service staff are th More

by Denise Hatfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Murray, Brandon Monaco
Jan 08, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you Denise for your five star review. We're glad Bob is always available to field your questions. It's great knowing Brandon was helpful and knowledgeable. We appreciate your continued business and look forward to working with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

January 06, 2018

Very Patient...and a Great Deal!! Went to the dealership not knowing what vehicle we were going to purchase. Went on a number of test drives with Bob over the next four hours. He was v More

by Brett/Rochelle
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Murray, Ari Abdolhosseini
Jan 08, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you Brett and Rochelle for your five star review. We're overjoyed Bob was patient letting you test drive and compare whatever vehicles you wanted. IT's great knowing your car buying experience lacked the pressure that makes too many awkward and uncomfortable. We appreciate your business and look forward to working with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

January 05, 2018

A great experience Jacqueline Nasser Help me to Lease a new 300 Mercedes 2018 in December.As an employee, she made it worth the time I spent looking for a new car @ Wal More

by Ed #6 1040
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Nasser
January 05, 2018

Nothing less than wonderful! Got the perfect car at the right price. The car has everything I wanted and so much more. I will definitely be returning to Walters to see Bob Murray More

by C300 Lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Murray
Jan 05, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your five star review. We're glad the car was perfect and so was the price! We appreciate your business and look forward to working with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

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