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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,289 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,289 reviews

February 01, 2018

Smooth transaction Andrew Wagner stayed late (10.00 PM) for me as I drove over 60 miles to get to Riverside. All the paperwork was ready waiting for me to sign as was th More

by EO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ari Abdolhosseini, Andrew Wagner
Feb 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your five star review. It's great knowing Andrew was willing to stay late to ensure you got your vehicle. The paperwork being ready to sign was a win win. We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

February 01, 2018

Great service! First time at this dealer and was helped by Alex in the service dept. Everything went smooth and quick with no surprises. Alex went out of his way to More

by M-WHAT
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your five star review. We're glad Alex and the team provided you with a smooth and quick service. We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

February 01, 2018

Great experience The staff at Walters is always amazing and extremely helpful every time I bring my car in for service. This last time I dealt with Austin Schneider wh More

by jt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Feb 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you JT for your five star review. We're glad Austin was knowledgeable, patient with you, and made you feel all was taken care of. We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

February 01, 2018

Wonderful I have a very wonderful experience buying a car from Andrew and Raul. Andrew and Raul help me a lot both before and after I bought my car. More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Wagner
Feb 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thanks Michael! We're pleased to hear that you had a great car buying experience with us, and that Andrew and Raul were so helpful and accommodating throughout the process. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

February 01, 2018

Wonderful dealership and staff, timely, accommodating, and h ospitable, they were able to facilitate a fair deal over the phone and online prior to arriving to the dealership. Great experience overall. Dina Back More

by Thank you
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dina Backer
Feb 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback! We're pleased to hear that Dina was so helpful and accommodating, and made sure that all of your needs and expectations were met. We appreciate your recommendation and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

February 01, 2018

Great deal I ordered a new,2108 S 560 sedan through the Costco buying program who directed me to Walter's. I had to wait for the car to be built and shipped but More

by bruvog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Guerrero, Gene Russell
Feb 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

We're pleased to hear that Gene was so helpful and accommodating throughout your car buying experience, bruvog! It's wonderful to know that the process was pleasant and hassle-free for you, and that you were able to order exactly what you were looking for. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

January 31, 2018

Excellent service I took my sprinter in to Walters automotive, I was amazed with the customer service. Adam G. Was very helpful, friendly and informative. Thank you! More

by Ladynblue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Garcia
Feb 01, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your five star review. We're glad Adam took great care of your Sprinter van. We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

January 31, 2018

Quick Service quality work Took my car in for scheduled service. It was a great experience from start to finish. David Greene was like a concierge and took care of everything fr More

by Robertgreen35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Feb 01, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your five star review. We're glad David and his team could return your vehicle to it's flawless state. We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

January 31, 2018

Friendly and efficient! I use to go to UCR and this is was the closet dealer to take my sprinter in. I was so impressed with the service, friendliness and commitment from Ada More

by Hachisarah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Garcia
Feb 01, 2018 -

Walter's Mercedes-Benz of Riverside responded

We're glad Adam made such an impression that even after you left the area, you still made the trip and we thank you for that. We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

January 31, 2018

Traded a lease with one vehicle for a lease with two vehicle We told Gene Russell what vehicles we wanted and on what terms. He came close to our terms and we closed the deal. He was professional, very knowledga More

by Eleazar Castro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ari Abdolhosseini, Gene Russell
Feb 01, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you Eleazar for your five star review. We're glad Gene was able to get close to your terms. We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

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