Walter's Mercedes-Benz of Riverside

Efficient, polite and on point!! David Greene is an outstanding worker at Mercedes Service department. He is always on the ball.. gets things handled, fixed and is constantly up datin David Greene is an outstanding worker at Mercedes Service department. He is always on the ball.. gets things handled, fixed and is constantly up dating us about the status of our vehicle. He is very friendly and respectful! More

Great service Alex Ramirez was really helpful and answered all my questions. I was treated very well which made me feel very comfortable. Excellent service and frie Alex Ramirez was really helpful and answered all my questions. I was treated very well which made me feel very comfortable. Excellent service and friendly staff, definitely coming back. More

Best Service Anywhere It's inconvenient and stressful most of the time to get car a serviced. But it was a pleasure to work with David Greene because he explained in detai It's inconvenient and stressful most of the time to get car a serviced. But it was a pleasure to work with David Greene because he explained in detail what service was required and time needed to accomplish the service. I feel like David and I have a great relationship now and in the future. More

Mercedes e class 2018 Gene Russell was great, very helpful and we are extremely satisfied with our new car. Gene was extremely friendly and approachable. He was the reason Gene Russell was great, very helpful and we are extremely satisfied with our new car. Gene was extremely friendly and approachable. He was the reason we went with Walters. More

Nothing but the best My wife took in the mercedes in for a quick service. Alex helped her out and explained in full detail on what the car might need. Also alex updated me My wife took in the mercedes in for a quick service. Alex helped her out and explained in full detail on what the car might need. Also alex updated me when the car was ready. They game me a complimentary wash all i had to do is sign and pick up. Thanks Alex for the best service. More

Helpful & Quick Very helpful with service recommendations seemed to be very knowledgeable about parts and quick in response regarding ordered parts overall great expe Very helpful with service recommendations seemed to be very knowledgeable about parts and quick in response regarding ordered parts overall great experience all and all More

Great service! I came in to Walter’s to see what was wrong with my Mercedes and I couldn’t have gotten better customer service from Alex. He was very knowledgeable a I came in to Walter’s to see what was wrong with my Mercedes and I couldn’t have gotten better customer service from Alex. He was very knowledgeable and was able to figure out what the problem was. My car was serviced the same day and was running just like new when I got it back! I will definitely recommend bringing your car here, Alex’s friendly personality made my experience a very pleasant one. More

Very satisfied Great customer service. Was met by a worker name Alex R. Went in for a check engine light . He advised on what the problem might be. Was sent in to Great customer service. Was met by a worker name Alex R. Went in for a check engine light . He advised on what the problem might be. Was sent in to get it fix. The problem was handled efficiently. It took roughly 2-3 days to get it back. I was very satisfied with the car service and also with the worker Alex R. I would definitely recommend this dealer. More

Pleasant and professional David always does a bit more than I expect, even on a routine service. I've been working with dealers' service departments for fifty seven years, and David always does a bit more than I expect, even on a routine service. I've been working with dealers' service departments for fifty seven years, and this is the best experience I have had. More

I value and greatly appreciate the assistance from Brandon. I needed assistance with my SUV and I didn't have an appointment. Brandon took me in immediately and I am thankful to him for that. Everyone that I en I needed assistance with my SUV and I didn't have an appointment. Brandon took me in immediately and I am thankful to him for that. Everyone that I encountered in the service department was polite and offered there assistance. While my car was being serviced, Brandon kept me informed constantly of what was going on. I have known and worked with Brandon for close to two years. During this time he has demonstrated nothing but professionalism and intelligence regarding his job. More