Walter's Mercedes-Benz of Riverside

Fast courteous no games car buying; Great value & People Working with Walter's Automotive, after receiving the referral from Costco Buying Service I was connected with Gene Russell. He was patient with me a Working with Walter's Automotive, after receiving the referral from Costco Buying Service I was connected with Gene Russell. He was patient with me as it took longer for me to sell my old collector car than I anticipated. Upon recontact in the course of a day, we located two cars that fill all our requirements. He gave me the quote on the car, which based on what I learned from Costco was slightly better than anticipated. He and the Dealers management team transferred car to their inventory and smoothly. Very supportive staff and a very positive buying experience. More

David was fast with processing me in and detailed. David had a shuttle take me over to the mall and picked me up. After being at the mall, I called for pick up and they came right away. David had a shuttle take me over to the mall and picked me up. After being at the mall, I called for pick up and they came right away. More

Great customer service I always bring my Mercedes into Walter’s. My go to guy is David Greene. He’s very knowledgeable and friendly. He always keeps me updated on my vehicle I always bring my Mercedes into Walter’s. My go to guy is David Greene. He’s very knowledgeable and friendly. He always keeps me updated on my vehicle. More

These guys are the best! I went in because my lease was up. I spoke with Richard Akigbe and he already had a car similar to my previous one. After a test drive I looked around I went in because my lease was up. I spoke with Richard Akigbe and he already had a car similar to my previous one. After a test drive I looked around at other cars and decided to branch out and explore a more sporty version of the C300. Within minutes I made my decision and it was smooth sailing after that. Richard is very knowledgeable and goes the extra mile to make his customers feel confident about their purchase and how to use all the features the vechicle has to offer. He even helped me with setting up the Mercedes apps on my phone. Thank you Richard and Ray for making this car buying experience fun. More

Quick service with no hassle I had a great experience at Walters Mercedes. Was able to get my sprinter in and out within an hour on my first service. Would recommend Adam to anyon I had a great experience at Walters Mercedes. Was able to get my sprinter in and out within an hour on my first service. Would recommend Adam to anyone in the area. More

Superior Customer Service & Professionalism I drive all the way from Anaheim “35-45min drive” to make sure Adam services my Fleet of Sprinters. He always makes sure he provides me with knowledge I drive all the way from Anaheim “35-45min drive” to make sure Adam services my Fleet of Sprinters. He always makes sure he provides me with knowledge regarding when and why a certain service is due on a sprinter. More

Service always with Austin and no one else!! Austin is always super professional, attentive and thorough. I appreciate his understanding of all that needs to be done , how practically he lays dow Austin is always super professional, attentive and thorough. I appreciate his understanding of all that needs to be done , how practically he lays down the facts and best options to be taken having in consideration my lack of time. He’s an asset as an employee and as a face to the company! More

Quick Witted and Professional - Austin At Walter's their service department has many great advisors ready to assist.....their professionalism is greatly appreciated.... Austin is profession At Walter's their service department has many great advisors ready to assist.....their professionalism is greatly appreciated.... Austin is professional with regards to a commitment to service and his quick witted, friendly demeanor is above and beyond. I appreciate the way Austin makes me feel important when I come in no matter how minor the reason. Brandon is excellent as well......point being I haven't met a an advisor there that is not all about service and going above and beyond to make me feel appreciated as a customer. More

Pleasant buying experience I liked the way that we were treated at this dealership. This was like The Nordstrom’s of car buying. My only problem was that my salesman did not kno I liked the way that we were treated at this dealership. This was like The Nordstrom’s of car buying. My only problem was that my salesman did not know the product as well as he should have. He described systems that the vehicle had, but were not actually installed in this particular model. I learned AFTER buying the car that the safety systems were an option on this model. Needles to say I was extremely disappointed. I would make sure that all items are thoroughly explained prior to signing and paying for your car. More

Very Nice! Jacqueline Nasser helped me with my Mercedes. She took the time to explain the pros and cons of each of the cars I was interested in. She provided exc Jacqueline Nasser helped me with my Mercedes. She took the time to explain the pros and cons of each of the cars I was interested in. She provided exceptional customer service. she was very knowledgeable and helpful. Thank you! More