Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Walter's Mercedes-Benz of Riverside
Riverside, CA
6,289 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,289 reviews
February 07, 2018
JR is always a pleasure to work with. Love coming to Walters. JR is always kind and helpful. Great Service for my 2003 C-240! I have also worked with Tyler Usary who is great to work wi Love coming to Walters. JR is always kind and helpful. Great Service for my 2003 C-240! I have also worked with Tyler Usary who is great to work with as well. More
by Net
February 07, 2018
B service Amazed at how quickly service was performed as I had appointment back in Banning and vehicle was serviced washed and ready in plenty of time Amazed at how quickly service was performed as I had appointment back in Banning and vehicle was serviced washed and ready in plenty of time More
by Sue t
Employees Worked With
David Greene
February 07, 2018
Friendly and professional JR. Rodriguez is the best. He saw to my needs and had me in and out of the dealership at no charge. I had experienced a flat tire only days after my JR. Rodriguez is the best. He saw to my needs and had me in and out of the dealership at no charge. I had experienced a flat tire only days after my purchase. JR. Rodriguez took care of it and I was out in 45 min. More
by Numberonetwin
February 07, 2018
Excellent Customer Service! It was my first time getting an oil change and the staff was very nice and helpful. Brandon Monaco was particularly helpful and provided excellent cus It was my first time getting an oil change and the staff was very nice and helpful. Brandon Monaco was particularly helpful and provided excellent customer service. He offered a free car wash! More
by ccond002
Employees Worked With
Brandon Monaco
February 07, 2018
40k Mile Service Bought my CLA at Walter’s about 2 years ago and have been taking it to Walter’s for service. Since my first service I have been helped by JR Rodriguez Bought my CLA at Walter’s about 2 years ago and have been taking it to Walter’s for service. Since my first service I have been helped by JR Rodriguez. He is very helpful and knowledgeable about his product. He answers all my questions and gets things done quick! Thank you for all your help and see you at 50k. More
by JDavila
Employees Worked With
February 07, 2018
Perfect Service was done in timely manner Austin was very nice and helpful, great guy. I got a loaner and there was no hassle, asked for it and got it Service was done in timely manner Austin was very nice and helpful, great guy. I got a loaner and there was no hassle, asked for it and got it More
by Neonatemd
Employees Worked With
Austin Schneider
February 07, 2018
New breaks and tires I always love the service since the moment i arrived until I get the car back everything is excellent. He explained everything. thanks for a great cus I always love the service since the moment i arrived until I get the car back everything is excellent. He explained everything. thanks for a great customer service. More
by Aura60
Employees Worked With
Austin Schneider
February 07, 2018
Very professional and over the top service!! I have been going to Walters since 1971 and the service now is the best!!! Dr. Feldkamp DDS I have been going to Walters since 1971 and the service now is the best!!! Dr. Feldkamp DDS More
by Never Lift
Employees Worked With
February 07, 2018
Excellent Service I have purchased many Mercedes Benz over the years and of all my dealer experiences Walters is at the top of my list. Always treated with great respec I have purchased many Mercedes Benz over the years and of all my dealer experiences Walters is at the top of my list. Always treated with great respect in the most professional manor. The service provided by the sales department is like no other and all dealerships could learn from the Walters experience. In addition our latest purchase was so quick and easy in all aspects as Jackie Nasser and Emil Iltchi make a great team we will always return to . More
by Dave Anderson
Employees Worked With
Jackie Nasser, Emil Iltchi
February 07, 2018
Service David Greene is an excellent service representative. We also have the upmost confidence in Walter’s service team and technicians. The attentiveness David Greene is an excellent service representative. We also have the upmost confidence in Walter’s service team and technicians. The attentiveness that is experienced during a visit, is like the love one receives from their family pet! More
by Sasha
Employees Worked With
Julio Guerrero, David Greene, Mike Marotta
