Walter's Mercedes-Benz of Riverside

Recent Service R63 Thanks once again to Service Manager Mark Interlicchia, Shop Team Leader George, Head Tech/ Mechanic Mike Sanchez, Parts Manager Mike Gutierrez and th Thanks once again to Service Manager Mark Interlicchia, Shop Team Leader George, Head Tech/ Mechanic Mike Sanchez, Parts Manager Mike Gutierrez and the rest of the Walter's team for another stellar performance while performing the rebuild/repair of my compromised AMG R63 braking system which has resulted in a perfectly operating system, with the job done on time for a more than reasonable price. My personal experience over the past year with Walter's Service Department has clearly confirmed to me that the team at Walter's are the unchallenged leaders in S. Cal in performing honest, competitively priced, factory trained diagnosis, repair and service coupled with excellent customer communication and accommodation regarding any unknown deviation or additional work that may arise beyond the initial estimate quote issued that might be required to effect completing the required work to bring everything on the vehicle back proper original factory operating condition. RF. CEO Fossil Motorsports Inc. More

AMAZING Went in and had the slightest clue that I would walk out the dealership in a Benz. Jackie was very helpful, gave me a great deal!! Great service!! I w Went in and had the slightest clue that I would walk out the dealership in a Benz. Jackie was very helpful, gave me a great deal!! Great service!! I would definitely reccomend Walter’s Automotive to my family & friends! More

Went very smooth Quick in and out. Didn’t have to spend all day waiting. Having the rental car made all the difference. Austin made sure everything I asked was complet Quick in and out. Didn’t have to spend all day waiting. Having the rental car made all the difference. Austin made sure everything I asked was completed. More

Great customer service Alex Ramirez gave me the best customer service I have had in a long time. Alex kept me updated on my repairs and made it very easy to understand. I w Alex Ramirez gave me the best customer service I have had in a long time. Alex kept me updated on my repairs and made it very easy to understand. I will continue to bring my car to Alex for all of it's service needs. More

Excellent Service Thanks to Austin Schneider for making car servicing of my E 550 a pleasurable experience. Service was provided in a very professional manner and compl Thanks to Austin Schneider for making car servicing of my E 550 a pleasurable experience. Service was provided in a very professional manner and completed in a timely manner. More

Cody Burt at Walter's Mercedes on Top Of His Game ! My 1994 500-SL has over 330,000 Miles on it, and it is always serviced at Walter's Mercedes Benz in Riverside. Anytime the car goes in for Service, I My 1994 500-SL has over 330,000 Miles on it, and it is always serviced at Walter's Mercedes Benz in Riverside. Anytime the car goes in for Service, I can always rely on constant communication from Walter's Service Representative Cody Burt. His level of commitment to completely satisfy his customers is Simply Off The Charts. For years now, the Service at Walters has always exceeded my expectations, which is why I always go back. It won't be long until Cody Burt will be after Tyler Usary's position in Management. Watch out Tyler, you hired another awesome Service Representative! Keith Binkley More

Customer Service at its best They do what they say for the agreed amount and in the stated time. That is refreshing! Our Service Rep, David Greene, was great. I would recommend They do what they say for the agreed amount and in the stated time. That is refreshing! Our Service Rep, David Greene, was great. I would recommend Walter’s to others. More

2008 Mercedes-Benz C230 Brandon Monaco has helped me from day 1. I've been brining in my C230 for a few years since I bought it. For A service & B service, brakes, lights, po Brandon Monaco has helped me from day 1. I've been brining in my C230 for a few years since I bought it. For A service & B service, brakes, lights, power windows etc . Brandon is a Top quality Grade A service Individual with Great costumer service. It's always a pleasure dealing with Brandon whenever I'm brining in my C230 for any service or fixture. Thank you More

Austin Schneider Guarantees Quality and Phenomenal Service Austin Schneider, is definitely the man! He scheduled my service within minutes of my email and within the time frame I requested, without questions o Austin Schneider, is definitely the man! He scheduled my service within minutes of my email and within the time frame I requested, without questions or hassle! On the day of my service, I was in and out of there in less than an hour! In all my future car needs I will be sure to continue requesting Austin Schneider, he is very professional in all his work and always has a smile on his face ready to make sure his customers get the best experience and service possible while at Mercedes! Thank you Austin Schneider. More

Jr Rodriguez My rep was very helpful and even help me take out my car seat when I was having problem undoing the straps. He gave me proper expectation on when I wi My rep was very helpful and even help me take out my car seat when I was having problem undoing the straps. He gave me proper expectation on when I will get my car back from service and he delivered what he said. More