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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,257 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,257 reviews

February 04, 2018

Easy experience Andrew Wagner and his team made this the easiest transaction for me. They took the time to bring 2 cars for me to see and test before making my decisi More

by Rachtrev1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Wagner
Feb 05, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your five star review. We're glad Andrew was able to make your purchase easy. From providing options that fit your criteria to delivering the vehicle to your home, we want to make the process as effortless on you as possible. We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

February 04, 2018

Great dealer!! This was a great dealer! Jin Lee made our first Mercedes purchase a quick and easy process. He gave us excellent customer service. We will definitely More

by Cesar91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin Lee
Feb 05, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you Cesar for your five star review, We're glad Jin Lee made your purchase process quick and easy while provided excellent customer care. Congratulations on your first Mercedes-Benz! We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

February 02, 2018

Exceptional customer service David has assisted me on a few occasions with my S550 and has always provided me with impeccable customer service in articulating the diagnosis and re More

by bclarke
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Greene
Feb 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thanks bclarke! We're pleased to hear that David continues to make sure that your S550 is well taken care of, and that each service visit has been pleasant and accommodating. We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

February 02, 2018

Excellent experience! We visited several dealerships while looking at vihicles. We chose to purchase from Walters due to them listening to our needs and working with us to More

by Burkitt82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ari Abdolhosseini
Feb 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thanks Burkitt! It's wonderful to hear that Eddy was so helpful and informative, and worked with you to help you find the car that was right for you. We appreciate your recommendation and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

February 02, 2018

Experience Bob Murray was great keeping me informed about the car I ordered. I really feel, from my research, that I got screwed on the price they gave me on my More

by Mouse123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Murray
February 02, 2018

5 Star Experience Peter Tecson was pleasant to deal with! He took the time to explain the options available, pros/cons while suggesting other alternatives. By the time More

by seasuntoes
Recommend Dealer
Yes
Employees Worked With
Peter Tecson, Julio Guerrero, Dina Backer
Feb 05, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your five star review. We're glad Peter was so informative when he explained all off the features of your vehicle. Thank you for your recommendations in advance. We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

February 02, 2018

Rashad! Rashad Whitlow made the experience easy and worthwhile! Show us several cars that fit our situation. He was smiling and knowledgeable in all areas. More

by vicmolner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rashad Whitlow
Feb 05, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you Vic for your five star review. We're glad Rashad made your purchase experience easy! It's great knowing he was pleasant and knowledgeable. We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

February 01, 2018

Very considerate service as always!! Mr.Burt is very sincere person. This is my third or fourth time with Cody. I drive mostly with two kids so if something feels a little strange I oft More

by Jmoon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Feb 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your five star review. When it comes to safety and peace of mind, we can never be too cautious. No matter how little you or anyone else may think it is, we will look at it. Glad Cody can give you the peace of mind that you and the small children will be ok. We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

February 01, 2018

Efficient, polite and on point!! David Greene is an outstanding worker at Mercedes Service department. He is always on the ball.. gets things handled, fixed and is constantly up datin More

by Jc Comley
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Greene
Feb 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you Jc for your five star review. We're glad David consistently gets the job done. Communication is key, so we;re glad David updates you regularly. We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

February 01, 2018

Great service Alex Ramirez was really helpful and answered all my questions. I was treated very well which made me feel very comfortable. Excellent service and frie More

by Jazmin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you Jazmin for your five star review. We're glad Alex is treated you well and made you feel comfortable. We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

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