Back

Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,257 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
Contact Dealership

3213 Adams St

Riverside, CA

92504

Directions

By Type

Showing 6,257 reviews

February 08, 2018

Above and Beyond The team at Walters Mercedes will exceed your expectations. We worked with Andrew, Brian, Raul and Meagan. From our initial inquiry to setting up the More

by Levelup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meagan, Ari Abdolhosseini, Andrew Wagner, Bryan Fitzpatrick
Feb 08, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you Lynne for your marvelous review. We're glad Andrew, Brian, Raul and Meagan all worked together to ensure your purchase process was done with quality and first class customer service. We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

February 08, 2018

Good service but . I used Walters for an “A” service on my Sprinter RV. I had no idea it would cost Over $$800. I wanted to make Walters my maintenance facility but afte More

by drande47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam Garcia
Feb 12, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for the feedback. I can understand that costs like this can be frustrating. Let me take a look to see what we did and I’ll try to reach back out to you. You may have to call me directly if I can’t determine who you are in our system by your screen name. Tyler Usary Service Manager Walter’s Mercedes-Benz of Riverside. 951-688-3332

February 08, 2018

Metros van It would have been excellent but somehow the original estimate doubled in cost.the service is always good although this time it took a long time? More

by Rupp56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Garcia
February 08, 2018

Adam Garcia! Adam Garcia gave us the Best service experience for our MB Sprinter RV.... We're 2000 miles from home and his prompt, courteous ,knowledgeable and ti More

by drMB
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Adam Garcia
Feb 08, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your five star review. We're glad Adam gave you the best Sprinter service you've had! Thank you for your recommendations! We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

February 08, 2018

Incredible help when I needed it the most! A Redlands car wash ran over my key thus destroying the key fob. After a very upset phone call from my wife, I took the spare key from our home down t More

by MBZ350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your five star review. We're glad mark was prompt, allowing for you to get reimbursed so quickly. We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

February 08, 2018

Searvice for vehicle I have 2 vehicles which were purchased at Walters’s Mercedes-Benz. Both cars have been serviced here since purchased in 2015. Ihaven’t had any bad e More

by Fred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you Fred, we're glad both sales and service have done right by you. We appreciate the recommendation. We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

February 08, 2018

Great Sales Rep! My five-star rating is due to our experience with Art Miranda. He was very professional, helpful, courteous, and knowledgeable throughout the entire More

by DK49
Recommend Dealer
Yes
Employees Worked With
Arthur Miranda
Feb 08, 2018 -

Walter's Mercedes-Benz of Riverside responded

We're glad Art was helpful, courteous, and knowledgeable during your transaction. We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

February 08, 2018

Maintenance A Cody Burt, my service specialist at Walters Mercedes, took excellent care of me and my car. He was very professional and friendly. He took the time More

by double D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Feb 08, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your review. We're glad Cody took such great care of you, answering all of your questions to arranging the shuttle. Regards, Crown Honda

February 08, 2018

Recent Service R63 Thanks once again to Service Manager Mark Interlicchia, Shop Team Leader George, Head Tech/ Mechanic Mike Sanchez, Parts Manager Mike Gutierrez and th More

by CEO FSM S.CAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shop Team Leader George, Head Tech/ Mechanic Mike Sanchez, Parts Manager Mark Gutierrez, Customer Loaner Car personnel
Feb 08, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your glowing review. We're so glad to receive a review from someone with industry knowledge as yourself. We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

February 07, 2018

AMAZING Went in and had the slightest clue that I would walk out the dealership in a Benz. Jackie was very helpful, gave me a great deal!! Great service!! I w More

by Anieeesteph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Nasser
Feb 07, 2018 -

Walter's Mercedes-Benz of Riverside responded

We're so glad Jackie was helpful and informative. Thank you for your five star review. We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

...
462
...