Walter's Mercedes-Benz of Riverside

Excellent customers service. Gene was excellent. Answered all my questions and I could still call him after I left. Very helpful. I needed help with Bluetooth and radio. Took the Gene was excellent. Answered all my questions and I could still call him after I left. Very helpful. I needed help with Bluetooth and radio. Took the time to explain on the phone while I was home. Thx Gene. More

G wagon general maintenance David was new to me as an advisor. He was very knowledgable and was able to answer the MANY questions I had about my G Wagon. Being that it is older David was new to me as an advisor. He was very knowledgable and was able to answer the MANY questions I had about my G Wagon. Being that it is older and out of warranty, I am doing my best to maintain and keep it good running condition. So I need to be little more knowledgable than the regular G Wagon owner, which means I ask A LOT of questions. I appreciated his patience. This is the closest Mercedes Benz service Dept to my office so I will definitely be back. More

If you want a Mercedes - Buy at Walters! Thank you to the team at Walter's. I found my car on their lot and they worked with me to get me the best deal with the terms and down payment that I Thank you to the team at Walter's. I found my car on their lot and they worked with me to get me the best deal with the terms and down payment that I wanted. From the initial call with Jovanni, to the follow-up and working a deal with Bryan Fitzpatrick who got all of my details, sent me a video of the car and did all of the leg work to make sure I was happy. Not to mention Raul Ayala his assistant who went through all of the details and delivery for my new vehicle as well as turn-in of my lease. Very easy and very efficient service, they had my paperwork ready and the car was parked up front when I arrived to pick it up. If you want a great experience, go to Walter's. They are not close to where I live but making the drive to get a personalized experience is worth driving there! More

great service Mr. Alex Ramirez,Look this man up ,he is detail oriented person .I perfer to have a person that will take a little more time to explain what I am spen Mr. Alex Ramirez,Look this man up ,he is detail oriented person .I perfer to have a person that will take a little more time to explain what I am spending my hard earn money on.If you like to know in detail and if you can take a little time to listen.mr. Alex Ramirez he is the MAN! More

Awesome care and Service I know when I take my vehicle to Walter’s MBZ I will receive complete care. Always always happy to see my Serv Rep David Greene. I know when I take my vehicle to Walter’s MBZ I will receive complete care. Always always happy to see my Serv Rep David Greene. More

Great Service Hey everyone. So I took my C250 for a recall repair and from the moment I arrived I was treated in a very friendly and professional manner. The servic Hey everyone. So I took my C250 for a recall repair and from the moment I arrived I was treated in a very friendly and professional manner. The service was quick. The waiting area is great with coffee, tea, cookies and fruit. My service advisor was Cody Burt. He was very professional and explained what was done and near future repairs to expect. Thank you Cody you are awesome. More

Great service Overall everything was great I would definitely recommend them to all my friends and family they’re great to work and awesome customer service Gre Overall everything was great I would definitely recommend them to all my friends and family they’re great to work and awesome customer service Great place to buy and service your vehicle 🚗 More

Best Dealership Experience I’m very fortunate to have Bryan and Raul double team a great deal for a brand new car for me at Walters. I’ve purchased a few cars from other dealers I’m very fortunate to have Bryan and Raul double team a great deal for a brand new car for me at Walters. I’ve purchased a few cars from other dealerships before by far this was my best experience. From this point on I will remain a Walters loyal customer. More

Great Service My experience with Walter's Mercedes-Benz has been fantastic. This proved to be true again with my recent service visit. J.R. Rodriguez was great. My experience with Walter's Mercedes-Benz has been fantastic. This proved to be true again with my recent service visit. J.R. Rodriguez was great. He made sure I understood everything that had been completed and answered all of my questions. He was efficient and knowledgeable. I would highly recommend Walter's and J.R. for any service needs. More

Quick and Professional Service Jackie Nasser provided fast and friendly service during my recent car purchase. Mine was a somewhat unique situation as I was turning in a lease and p Jackie Nasser provided fast and friendly service during my recent car purchase. Mine was a somewhat unique situation as I was turning in a lease and purchasing a certified pre-owned. Jackie spent some time upfront asking questions to make sure she understood what we were looking for and then made quick work of getting us a great deal. We were in and out of there in a little over 2 hours with our new freshly detailed beauty. Thank you Jackie for taking such great care of us! More