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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,258 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,259 reviews

March 06, 2018

Above and Beyond Exceptional This was the second vehicle we bought at Walters Mercedes Benz and have always been so happy with the service, sales and management as well as Mercede More

by TNash8814
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin Lee, Ari Abdolhosseini, Austin Schneider
Mar 06, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time out to write this review. We're overjoyed that not only our sales but also our service department have earned your five star approval! We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

March 05, 2018

Grate service The sales person Isaid Barragan is very knowledgeable employee ,he answered all of my questions. He is technically well prepared and ready to help.h More

by Andreh H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaid Barragan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toni Hajj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you, Andreh, for your five star review. We're glad Isaid was knowledgeable communicative. We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

March 04, 2018

Service Advisor Walter’s Mercedes Benz Service Department offers great service to their customer. Austin Schneider was my service rep at Walter’s and he was great. He More

by Gigi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Mar 05, 2018 -

Walter's Mercedes-Benz of Riverside responded

We're glad, Austin was informative and communicative. Thank you for your review and recommendation. We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

March 03, 2018

Amazeballs ! Came to get a new car, duh. Walked out with a benz for sure. I was very happy being there. Everyone was awesome !!!! Especially eddy More

by Jasmine ayass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you, Jasmine, for taking the time to write this review. We're glad Eddy was able to get you into the Benz you wanted. We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

March 03, 2018

Great Experience Excellent dealership. Staff are cordial and friendly. I am grateful to Peter Tecson for making my dream purchase a reality. Great buying experience of More

by boinxdour
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Tecson
Mar 05, 2018 -

Walter's Mercedes-Benz of Riverside responded

We're glad, Peter, was an intricate piece to you fulfilling your dream to purchase a new Mercedes-Benz. We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

March 02, 2018

Customer service Came in to look at c43 spoke with Dina via email she was very helpful and friendly. I would say this has been one of the smoothest and fast transacti More

by S14jesse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dina Backer
Mar 05, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you, Jesse, for your five star review. We're glad Dina was helpful, providing you with a fast and smooth transaction. We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

February 28, 2018

Great Service Cody is very patient, and the final price I got for my side view mirror is lower than the one offered on the paper. I will recommend him to my friends More

by Chris9615
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Mar 01, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you, Chris, for your five-star review of Cody and our service department. We appreciate your business and look forward to working with you again. Please be sure to check our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

February 27, 2018

Buying an e class Everyone was kind and helpful. The process of finding the right car and price was actually fun. I did not give 5 stars bc the paperwork took longer th More

by Smile123456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ari Abdolhosseini
Feb 28, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time out to write this review. We're glad Raul and Ari were able to make your purchase fun. Paperwork can be draining so we understand and will take this as a way to grow. We appreciate your business and look forward to working with you again. Please be sure to check our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

February 24, 2018

Thorough and Fast Jin was a pleasure to work with. I started the sales process as I always do - by phone. I was connected to Jin and told him what I wanted and was will More

by Ntunnell2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin Lee
Feb 26, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time out to write this informative five-star review. We're glad Jin was a pleasure to work with. It's great knowing what had been discussed on the phone was the same upon your arrival, as we don't deploy bait and switch tactics. We appreciate your business and look forward to working with you again. Please be sure to check our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

February 22, 2018

Outstanding Experience I expect outstanding service especially with making such an important purchase. I expect a great experience, clear knowledge of product/vehicle, and n More

by JC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Kunzman
Feb 22, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you, JC, for taking the time to write this review. We're glad Gary was able to deliver you a no-nonsense transaction. We appreciate your loyal business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

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