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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,403 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,403 reviews

April 28, 2018

Service Visit Walters Mercedes-Benz Service Advisor J R Rodriguez Excellent customer service regarding vehicle needs all done with immediate patience and car More

by Cheryl 24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Usary
5.0
This rating includes all reviews, with more weight given to recent reviews.
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2018 -

Walter's Mercedes-Benz of Riverside responded

We're pleased to hear that JR assisted you in obtaining a thorough service and positive overall experience, and that you are so content with your visit! Thanks so much for the review. We hope to work with you again soon. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke- General Manager

April 28, 2018

Best service in town Austin Schneider, great customer service. Always willing to help and keeping me updated on service issues. Austin has been my advisor for past visits More

by besheer13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Apr 30, 2018 -

Walter's Mercedes-Benz of Riverside responded

It's so great to hear that Austin consistently offers you a positively memorable experience and that he leaves you updated and informed about your service issues each visit! We appreciate your confidence in him and we hope that you continue to choose Walter's Mercedes-Benz in the future! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke- General Manager

April 28, 2018

No hassle deal with Gene Russell No hassle purchase, provided excellent information on vehicle, explained all options on vehicle and all services provided by dealership. I would recom More

by Patandjeanette
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ari Abdolhosseini, Gene Russell
Apr 30, 2018 -

Walter's Mercedes-Benz of Riverside responded

Pat and Jeanette, Thanks so much for your recommendation. We're pleased to hear that Gene made sure that you were well informed and knowledgeable of each of your vehicle options to make sure that you were making the best choice for you. If your vehicle is ever in need of any of the services that he introduced to you, or if you simply have any questions of concerns, feel free to reach out. We would love to assist you. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke- General Manager

April 28, 2018

My recent services Took my C300 for A1 services at Walter’s. I was greeted promptly to confirm my appointment upon arrival and Cody my service advisor quickly completed More

by Ric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin Lee, Cody Burt
Apr 30, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Ric, Thanks so much for taking the time to share your experience! We agree that Cody is definitely an awesome worker, and we're glad to hear that he was so attentive and courteous to you and your vehicle's services during your recent visit. We hope you choose Walter's again for your future automotive needs. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke- General Manager

April 28, 2018

Return Customer Great experience. Jin was extremely helpful and worked hard to get us the deal we wanted. I highly recommend you go see Jin! He made the process painl More

by KellyV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin Lee
Apr 30, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Kelly, We're so glad to hear that Jin offered you such great assistance, a hassle-free experience, and a great deal! He will be pleased to hear of your recommendation. Thanks! See you next time. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke- General Manager

April 28, 2018

Very pleasant Quick,easy & very knowledgeable. I highly recommend Jin Lee. He worked on our deal until we were very happy. We are now happy owner of a E300. More

by Joevman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin Lee
Apr 30, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thanks so much for your recommendation! We're pleased that Jin was able to work with you until you reached satisfaction! Congratulations on your new E300! We hope you enjoy it and that you will join us again when it is ready for service. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke- General Manager

April 28, 2018

Friendly service Helpful and courteous salespeople like Fernando Coronado and Matt who went above and beyond to this sale happen. All personnel were friendly and this More

by MBdriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt, Julio Guerrero, Fernando Coronado
Apr 30, 2018 -

Walter's Mercedes-Benz of Riverside responded

We're so pleased to hear that Fernando and Matt were able to assist you in your purchase and provide you with an overall awesome experience! We hope you and your wife enjoy your new vehicle! We are sure that you will! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke- General Manager

April 27, 2018

excellent servic It was a pleasant visit. Mr Jr Rodriguez was very timely and provided a very detailed serivce recommendation for my car and it was completed as promi More

by ruby2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Ruby, We're so glad to hear that JR made sure you and your car were taken good care of and that you had a great and efficient visit overall! Thanks for choosing Walter's. We hope to work with you again soon. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke- General Manager

April 27, 2018

Service for my Benz 40,000 B service Cody Burt was my service tech for my service at 40,000 B service. My service as always had gone well. Cody kept me well aware of what was happening at More

by Xdriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Apr 30, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thanks so much for being so confident in Walter's! We're so glad that Cody and the team have been able to offer you excellent service, keep you informed, and ultimately satisfy your expectations and we hope to continue to do so in the future. See you next time! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke- General Manager

April 27, 2018

First experience with a dealership This was our first purchase from a dealership, and the experience was absolutely painless. Working with Eddy ended up being the perfect first-time-exp More

by Epo.Dot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2018 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your new car, Epo! We're pleased to hear that Eddy was so helpful and attentive, and that he made sure that you were well accommodated from start to finish. It's wonderful to know that you felt confident with your purchase, and we look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

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