Walter's Mercedes-Benz of Riverside

Can't beat Service We went to buy a Cadillac, but no one acknowledged us in the showrrom...so we went to Mercedes with no intent to buy... heck, we hadn't even looked at We went to buy a Cadillac, but no one acknowledged us in the showrrom...so we went to Mercedes with no intent to buy... heck, we hadn't even looked at a Mercedes prior to that day. We were greeted at the front door, and test drove the GLC300...now the car/ ride is great, but the service is better. Gary was more than attentive and patient. We didn't buy that day, but returned a week later...Gary gave us impeccable service, and made the experiece of buying a car like no other. Thank you Mercedes team for welcoming us into the family! More

Problem with esp bas light Problem not yet solve, car is old ml 320 hope they will ba able to fix it , i will return it again for the 3rd time, wish me luck Problem not yet solve, car is old ml 320 hope they will ba able to fix it , i will return it again for the 3rd time, wish me luck More

Good Service and quick response I really trust the service department expertise and knowledge of their vehicles. Repairs can be so expensive and trouble shooting can be a nightmare I really trust the service department expertise and knowledge of their vehicles. Repairs can be so expensive and trouble shooting can be a nightmare. Cody really asked specifics to narrow down options to resolve the problem Diagnostics of my vehicle was really thorough Thanks for keeping my vehicle in specification and the information for other basics requirements was suggested More

Great service I always haven gr t service at Walter’s. My ti Ned’s were taken care of and I will continue to come here. Brian is a great addition to the service t I always haven gr t service at Walter’s. My ti Ned’s were taken care of and I will continue to come here. Brian is a great addition to the service team More

Austin Schneider EXCELLANT Service Advisor! Austin Schneider was my Service Advisor for the second time. He does not disappoint. I had my 40k service done along with new front brake pads. He is Austin Schneider was my Service Advisor for the second time. He does not disappoint. I had my 40k service done along with new front brake pads. He is on top of it and pays attention to details. I HIGHLY Recommend him for your Service needs. Thank you to ALL the technicians as well. More

JR RODRIGUEZ IS AN AWESOME SERVICE ADVISOR!!!! JR Rodriguez has been my service advisor for over 5 years and I wouldn't change him for the world. I've been a customer of Walter's Mercedes-Benz of JR Rodriguez has been my service advisor for over 5 years and I wouldn't change him for the world. I've been a customer of Walter's Mercedes-Benz of Riverside for almost 20 years and their service department has never disappointed. More

fast accurate service Walters mercedes has always been fast and complete in their work. I never have to worry about the quality of work or that my vehicle is safe. Walters mercedes has always been fast and complete in their work. I never have to worry about the quality of work or that my vehicle is safe. More

Maintenance Everyone is usually cordial and the service agents come across as honest human beings who care about the safety and the maintenance of my vehicle. Everyone is usually cordial and the service agents come across as honest human beings who care about the safety and the maintenance of my vehicle. More

Caring, Professional Service Hadn't been to Walter's Mercedes for quite a while so was "assigned" David Greene as my service advisor. How lucky I was! David was able to answer the Hadn't been to Walter's Mercedes for quite a while so was "assigned" David Greene as my service advisor. How lucky I was! David was able to answer the several questions I had about service needs and recommendations. He listened carefully and patiently and made me feel like I was in the hands of a true professional. A pleasant experience. All of my service was performed on time and within the estimated cost. I'll be back. More

Maintaining your car I had the check engine light come on Tuesday of this week as I was coming home. Called Walters and set an appointment for Thursday. Thursday a.m. ar I had the check engine light come on Tuesday of this week as I was coming home. Called Walters and set an appointment for Thursday. Thursday a.m. arrived they were ready. I have found the service at Walters to be exceptional. This time the service was excellant. In a short period of time they had analyzed the problem and fixed the problem. I could not be happier with entire process. Paul N. Jennings More