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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,261 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,261 reviews

March 23, 2018

New CLA 250 purchase Walter's Mercedes-Benz of Riverside is simply an awesome dealership. They treat customers with the greatest respect and make the buying experience str More

by MARK P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Filomena Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie Nasser, Christian Felix, Austin Schneider
Mar 26, 2018 -

Walter's Mercedes-Benz of Riverside responded

Mark, we truly appreciate you taking the time to review your wonderful experience with Jackie, Filomena, Christian and Austin. We look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

March 22, 2018

Great experience! I really felt comfortable getting the help and having all of my questions answered by Bryan Fitzpatrick. He was incredibly helpful and a jokester whic More

by MZarate312
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ari Abdolhosseini, Bryan Fitzpatrick
Mar 26, 2018 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your first Mercedes-Benz! We're so glad that Bryan made your purchase so comfortable. We appreciate your loyal business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

March 21, 2018

Service Beyond Expectations Christian Garcia, Brand Specialist at Walters Mercedes- Benz in Riverside made my purchase very easy and comfortable. I did not feel any pressure whi More

by Lenora B Traylor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Felix, Emil Iltchi
Mar 22, 2018 -

Walter's Mercedes-Benz of Riverside responded

Lenora, we hope you're enjoying your new Mercedes! Thank you so much for taking the time to share your wonderful experience with Christian and our team. We appreciate your business and look forward to serving you in the future.Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

March 20, 2018

My experience Mr. Schneider, was very helpful and informative and professional I love he showed compassion with his work, He went out of his way to make sure my car More

by Regina E350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renee in sales, Austin Schneider
Mar 21, 2018 -

Walter's Mercedes-Benz of Riverside responded

Regina, thank you so much for taking the time to share the compassionate service that Austin provided during your recent visit! We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

March 20, 2018

Excellent. Another outstanding experience dealing with Peter Tecson. This is my second Mercedes that I have leased at Walters and Peter once again went over and More

by Melissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Tecson, Julio Guerrero
Mar 22, 2018 -

Walter's Mercedes-Benz of Riverside responded

Melissa, thank you for taking the time to share your wonderful experience with Peter. We're glad to have him! Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

March 19, 2018

The staff are friendly, courteous and knowledgeable. Staff explains the work performed on your vehicle step by step. If they find something not working properly they let you know what the problem is. The More

by cargirlMN63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rashad Whitlow
Mar 20, 2018 -

Walter's Mercedes-Benz of Riverside responded

We know how important it is to keep our customers informed about the service their car needs to run it's best, so we're happy to hear that our team did a good job of explaining the work performed! We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

March 19, 2018

Service Department Brandon Monaco answered all my questions politely and professionally. He also made sure my car was serviced appropriately and efficiently, as well as More

by Janaet456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Mar 20, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for sharing your great service experience with Brandon! We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

March 18, 2018

Great customer service I would like to thank JR Rodriguez for his great personal touch with regards to customer service and customer satisfaction. Besides the maintenance se More

by TonyGatch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2018 -

Walter's Mercedes-Benz of Riverside responded

Tony, JR will appreciate your review! We're glad to hear that he took such excellent care of you and your vehicle. We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

March 18, 2018

Fantastic service department David Greene, was excellent to deal with. He’s always on top of getting the car what it needs and communicated back with me. He’s very pleasant to dea More

by Jc Comley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Mar 19, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your recommendation of David, JC! We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

March 18, 2018

Very satisfied Alex Ramirez accommodated my needs pertinent to my Mercedes car. In fact, he extended extra mile in his service pertaining to the car's built-in navig More

by Rodrigo Alabat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2018 -

Walter's Mercedes-Benz of Riverside responded

Rodrigo, we're so happy to hear that Alex took care of all of your Mercedes needs. Please give us a call if there is ever anything we can assist you with! We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

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