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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,261 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,261 reviews

March 26, 2018

Best buying experience ever I’ve purchased numerous cars in my lifetime, but the experience I had at Walters Mercedes was unprecedented, and that was all because of Eddy Elsayed. More

by ali nahle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2018 -

Walter's Mercedes-Benz of Riverside responded

We are so pleased to hear that Eddy's service surpassed your expectations! We appreciate your business. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

March 26, 2018

Best of Best, Thank you Jin Lee. Jin Lee is the best of the best service person in Walter's MB, he takes care all my needs for the leasing. This is my number 8th car from Walter's, I More

by su1688
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin Lee, Julio Guerrero
Mar 28, 2018 -

Walter's Mercedes-Benz of Riverside responded

We truly appreciate your loyal business - congratulations on your 8th car with us! Thank you for sharing the great service you've received from Jin and Julio. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

March 25, 2018

Refreshingly pleased! Brought in my Sprinter van with clicking sounds in both front wheels. Diagnosing the problem became an issue. But with persistence and some creative More

by Dave H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Garcia
Mar 27, 2018 -

Walter's Mercedes-Benz of Riverside responded

We're so glad that our team was able to solve your service issue! If you're ever in the area we would be happy to serve you again. We appreciate your business. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

March 25, 2018

Great Service! Brian Clegg was very friendly and informative when I came into the dealership to have a fuse replaced. He even set up a ride to and from the dealersh More

by Lara Locke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Clegg
Mar 27, 2018 -

Walter's Mercedes-Benz of Riverside responded

Lara, thank you for sharing your great service experience with Brian! We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

March 25, 2018

10000 miles service on Mecedes Benz. GLC 300 and several recall. Everything was done right at the first times. Very friendly staffs. Waiting are very clean. More

by CS12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Mar 27, 2018 -

Walter's Mercedes-Benz of Riverside responded

We're glad our team was able to take care of your service and recalls professionally! We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

March 24, 2018

Great experience I hate buying cars! The last car purchase I made was 14 years ago and it was online and all I had to do was go pick up the car at the dealership. When More

by JennT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Fitzpatrick
Mar 26, 2018 -

Walter's Mercedes-Benz of Riverside responded

Jenn, we're proud that our team was able to turn around your perception of car buying! Thank you for sharing your wonderful experience with Bryan and Raul. We look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

March 24, 2018

B service As a long time owner of several MBZ from Walters, It is good that David Greene carries on the tradition of excellent service: efficient, friendly a More

by Ellen Yamada
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Greene
Mar 26, 2018 -

Walter's Mercedes-Benz of Riverside responded

Ellen, we appreciate your loyal business and are glad to hear that David provides the excellent service that you've come to expect from our team. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

March 24, 2018

Stress free I was just looking at the GLA. Jackie Nasser helped me and answered all my questions. I never felt pressured into purchasing the vehicle. I am so than More

by SherryC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Nasser
Mar 26, 2018 -

Walter's Mercedes-Benz of Riverside responded

Sherry, we're so happy to hear that Jacqueline got you exactly the car you wanted, at the right price! Thank you for giving our team a chance. We appreciate your loyal business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

March 23, 2018

Service Check In was smooth and easy Jr Rodriguez was attentive and courteous. It took only a few minutes to complete the paperwork. My loner car was ready. More

by Patel64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2018 -

Walter's Mercedes-Benz of Riverside responded

We are glad that JR was able to get you set up quickly with a loaner and to make your service experience a smooth one. We appreciate your loyal business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

March 23, 2018

Fantastic! Fabulous experience. I hate negotiating, although I'm very very good at it. Jacqueline Nasser was AMAZING!. Got exactly what I wanted, at the price More

by johnc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Nasser
Mar 26, 2018 -

Walter's Mercedes-Benz of Riverside responded

John, we're so happy to hear that Jacqueline got you exactly the car you wanted, at the right price! Thank you for giving our team a chance. We appreciate your loyal business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

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