Walter's Mercedes-Benz of Riverside

Excellent, friendly, and professional customer service This was the best car buying experience I've ever had. I was sent a video of the car I was interested in before I got to the lot, introduced by salesp This was the best car buying experience I've ever had. I was sent a video of the car I was interested in before I got to the lot, introduced by salesperson, Peter. Peter was friendly, personable and knowledgable. I love my car. I went in not expecting to buy one and walked out with a car. This is my first new car in 12 years so I was taking my time, but customer service here won me over and I purchased a car that I love. I would recommend this dealership and Peter Tecson to anyone. Top notch organization with beautiful vehicles and extremely personable service. More

service follow up This was my first time with Mr. Greene David. I was at the dealer for the service follow up and due to odor of engine. He guided what will be done to This was my first time with Mr. Greene David. I was at the dealer for the service follow up and due to odor of engine. He guided what will be done to my car and explained well about the service. He was very attentive to my concerns and provided great service. Thank you !! More

Amazing service Honestly, one of the friendliest people I’ve met at a dealership. I had been looking for cars and I came across many salesmen that didn’t care enough, Honestly, one of the friendliest people I’ve met at a dealership. I had been looking for cars and I came across many salesmen that didn’t care enough, but when I came here to Walter’s, everyone was so friendly, helpful, and they definitely had my best interest in mind. Would definitely return if later on, I’m interested in a Mercedes. Also, Bob Murray is a great salesman. He helped me settle things as quick as possible and tried to get things to lowest prices. In the meantime of my purchase, I got to hear a little bit of his life story! Super friendly and welcoming! More

Exceptional customer service! I knew i was going to buy a Mercedes-Benz, but i didn't realize how outstanding the experience was going to be. Rick Akigbe in sales, Mark Interlicchi I knew i was going to buy a Mercedes-Benz, but i didn't realize how outstanding the experience was going to be. Rick Akigbe in sales, Mark Interlicchia in service, and Ari Abdolhosseini in finance all went the extra mile. I would recommend Walters to anyone looking for an exceptional experience in buying a Mercedes-Benz Lawrence Cain More

Excellent My experience at Walter’s Mercedes-Benz of Riverside was wonderful I had to travel from Carson Ca one hour drive , everyone was nice and decent very p My experience at Walter’s Mercedes-Benz of Riverside was wonderful I had to travel from Carson Ca one hour drive , everyone was nice and decent very professional and I’m very happy because you guys made my dreams come true .. More

Service on our E-350 Our service advisor, Austin Schneider, was very helpful to us regarding a problem with our E-350. He handled the situation without hesitation and wa Our service advisor, Austin Schneider, was very helpful to us regarding a problem with our E-350. He handled the situation without hesitation and was very professional. You had our car a number of days and he kept us informed on a regular basis. I would also like to thank Tyler Usary for his help in this matter. There was a problem with a tow company and he took care of the matter very promptly, and we thank him enormously. Walters Mercedes is a wonderful dealership and would recommend it highly. More

Vehicle Purchase I recently purchased a new Sprinter cargo van from David Alcantar, and was very impressed with David and the entire team at Walters. Would definitely I recently purchased a new Sprinter cargo van from David Alcantar, and was very impressed with David and the entire team at Walters. Would definitely recommend David and his team, and will continue to purchase our company work vans at Walters. More

Best ever I had seen the car online, I clicked the link where it said I was interested in vehicle. I received call from Gene Russell he had invited me to dealer I had seen the car online, I clicked the link where it said I was interested in vehicle. I received call from Gene Russell he had invited me to dealership yo take look at the car. I liked the car but it seemed liked out of my budget but Gene helped me with deal. I got my car and was able to stay in my budget. This is best dealership I delt with and Gene Russell was the greatest salesperson ever. Thank you Gene. More

Internet buy Buying thru the internet requires a great deal of trust on both sides of the deal. Gene Russell made the difference. He was very helpful in every wa Buying thru the internet requires a great deal of trust on both sides of the deal. Gene Russell made the difference. He was very helpful in every way. You are very fortunate to have him representing your firm. More